3036 Views 6 Replies Latest reply: Mar 8, 2011 12:39 PM by Esfinne
Hi there - I have exactly the same problem. Gen 4 iPod Touch worked wonderfully on my Windows 7 laptop. Updated to latest version of iTunes and all of a sudden it won't recognise my iPod at all. My work laptop recognises it and will charge the battery and my old PC with the previous version of iTunes recognises it as well but this is so slow, it freezes when trying to sync which is why I moved everything to my laptop.
So bloody frustrating also cos it doesn't recognise the 10 new tunes just bought on iTunes on my laptop (should have bought them direct to my iPod I guess).
So how do you go back and get the old version of iTunes or what is a fix for this?
You guys are better off than me. My iPod won't even charge. According to the computer (and iPod) there's nothing plugged in. BUT...everything works on other computers. Cable, iPod, newest iTunes, everything. So frustrated. There's nothing to troubleshoot because as far as I can tell, nothing's wrong!
I have simular problems
After updating itunes a few days ago my ipod touch 2.gen won't sync at all. It started with it not wanting to add music to the ipod. I got the message "file can't be found" even though I could play the song in itunes.
I started trying a "hard restart" of the ipod, with no result.
I then tried to re-install itunes, with no result.
I then tried to restore the ipod to factory preset, with the result that the ipod won't read at all in itunes.
I've had a long history with sync-problems. And it always shows up after an itunes update. I tried sending the ipod to Apple service last summer but they found "nothing wrong" with the ipod. Apple won't take responsibility under warranty anymore and i'm left with a glorified, overpriced product that doesn't work because of firmware updates from Apple that I can't refuse.
Apple makes products that looks nice and are easy to use, but their customer service is non-existing when their products break down.
Last Apple product I'll ever buy!