Previous 1 2 3 Next 92 Replies Latest reply: Oct 6, 2012 11:49 AM by thesaint_dfw
AshleyTarver Level 1 (5 points)
Can anyone help me understand why my Apple TV keeps switching itself on?

I don't know if other remotes are affecting it, or if my other computers might be, or if it is specific times. All I know is that I'll walk in to the room or be watching TV and suddenly realise the power light is on. When I flick to its channel the display is usually black, and then Apple TV takes some time to wake. So I don't know if it has been on, and then gone to sleep.

Various, Mac OS X (10.6.6)
  • Winston Churchill Level 10 (95,787 points)
    HDMI/network activity can cause the LED to illuminate, it doesn't however mean that the Apple tv has been fully awakened.
  • AshleyTarver Level 1 (5 points)
    I appreciate you trying to help Winston but that doesn't make any sense. There should be no power light on when I turn it off. Also a steady glowing light indicates power is on according to the instructions. In which case, why is it on? It shouldn't be. I am getting concerned about it's security now. What if it becomes a gateway in to my network?
  • Winston Churchill Level 10 (95,787 points)
    The only way to turn the Apple tv off is to unplug it, using the remote puts it to sleep. Putting it to sleep rather than turning it off is intentional, so for me at least it makes perfect sense that network activity would wake it. I don't think you have any concerns about security by leaving it on.
  • AshleyTarver Level 1 (5 points)
    There is no reason for it to wake ... and nothing in the instructions saying that it can and will and what it does it for. So do you know for a FACT that that is what it is doing? And why is it doing it? It is happening a lot every day.
  • vazandrew Level 6 (17,981 points)
    Either set the sleep to never or unplug it if you don't want that to happen. You could also dig to see what in your network could be causing it. I've never had this happen but if you're concerned those would be the options.

    Message was edited by: vazandrew
  • Rudegar Level 7 (25,549 points)
    it's on all the time
    when computer are on all the time sooner or later they crash
    when the atv crash it reboots == turn fully on
    not that it's ever fully off unless you pull it's plug
  • Winston Churchill Level 10 (95,787 points)
    My LED is illuminated when the TVs source is switched to or from HDMI, perhaps wake is the wrong phrase since it doesn't actually become fully functional again when this happens. Yes it does this every time so I know for a fact what is causing it.
  • AshleyTarver Level 1 (5 points)
    So ... it's a bug then? Something that shouldn't be happening.
  • Winston Churchill Level 10 (95,787 points)
    That wouldn't be my take on it.
  • Arnis65 Level 1 (0 points)
    This happens to mine to, but only when my router switches itself on in the morning. I spoke to Apple tech and they couldn't figure it out. BTW I think its a feature rather than a bug, wink
  • AshleyTarver Level 1 (5 points)
    Well, I turned on my TV, then negotiated to the AppleTV channel and switched it off yet again. Then turned off the TV. Went out for 30 minutes, and it had turned itself back on again.

    So it is one of two things.

    1) It is trying to connect to the internet/network itself and it shouldn't unless I tell it to.

    or

    2) It is waking on network activity, pinging/sniffing/handshaking or whatever, and it shouldn't wake unless I tell it I want it to.

    I think I'll have to contact support and try to file a complaint. I am perfectly happy with it apart from this - but this is a serious problem to me. I control my network and what can use it and when, not Apple!
  • vazandrew Level 6 (17,981 points)
    It is likely the second so determine how to fix that and talk to support to rectify the issue.
  • Winston Churchill Level 10 (95,787 points)
    It's not doing anything it's not supposed to.

    It's notifying you of HDMI/network activity. If it couldn't monitor network activity, how could you possibly turn the Apple tv on using the remote app on your iPhone.
  • AshleyTarver Level 1 (5 points)
    I think you missed the point, the remote app sends a signal to AppleTV to turn it on. I am not sending any signals to AppleTV to turn it on. There is also no HDMI activity, it is purely network. So AppleTV is waking for whatever reason. It shouldn't wake until I tell it to.

    Your TV doesn't decide to wake itself does it?

    Your VCR/DVD/BR players don't turn themselves on?

    Your PC Doesn't? ... unless you've scheduled it.

    Your car doesn't randomly start itself?

    You see where I'm going with this. There should be an option in ... 'options' to stop this from happening, and also an explanation of what it is doing in the first place. It should not, unless allowed to by the user, wake itself.
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