APPLE SUPORT EXPRESS LANE

Hi... It would seem something is wrong with either my ipodtouch or your site . I try using the express lane support and I got to the part to add the serial number , which I did but I was given this everytime I try

We're sorry, but that is not a valid serial number. Please try again

I know my serial numbers are correct from Itunes site , So whats up with that ? Thanks

first Gen ipodtouch, Windows XP Pro

Posted on Mar 7, 2011 7:16 AM

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4 replies

Mar 7, 2011 8:09 AM in response to mikebreta

First off, this is a user-to-user site, you are not talking to Apple here. If you want to get in touch with Apple for a support issue, you can call the support line for your iPod touch at 800-275-2273.

As far as your serial number goes, make sure you aren't making a typo when entering it. Common errors are entering an I for 1, O for 0, Apple doesn't typically use the letters I and O in serial numbers. Also common is swapping an S for 5, Z for 2 or vice versa.

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APPLE SUPORT EXPRESS LANE

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