1519 Views 2 Replies Latest reply: Mar 8, 2011 8:06 AM by SuperToit
If you were or are able to delete the Exchange account from your iPhone at Settings > Mail, Contacts, Calendars, this should take care of it.
When restoring an iPhone with iTunes, there are two options. From your iPhone's backup which is the default selection and includes email account settings, or as a new iPhone or not from your iPhone's backup which must be manually selected.
After selecting Restore under the Summary tab for your iPhone sync preferences with iTunes, after your iPhone is completely erased and the firmware/OS is reinstalled, when prompted to restore from your iPhone's backup choose as a new iPhone or not from your iPhone's backup instead.