LaraJones
Level 1 (0 points)

Q: new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

by LaraJones,Solvedanswer
LaraJones LaraJones
Level 1 (0 points)
A:

Good morning,

Needed a moment to find my thread...the new structure...if there is any at all left is not very comfy to find your way around her in the support forum, I find....

 

News from my side....

Back home in Bavaria, back in our 32 MB Net. MacBook does not drop connection not on Bootcamp not on Mac OS Becuase of the strong link. if you look on the wireless symbol everything looks fine.

BUT

- Doing the ping test shows same horrible result like everywhere else before. Ping is going up and down, shows tomeouts.

-Downloads are very very slow considering our net speed.

-Streaming absolute NOT possible.

 

My old Fujitsu T4215 and all the other Wndows Mashines my husband uses in our net are working without any kind of problems...but we know this already, don't we????

 

I was visiting our local Apple supplier yesterday, with the paperworks about the work which was done on my MacBook in Melbourne, change of Networkcars, wihtout any change to the better.

 

Her suggested to call apple and tell them to change the logiboard next and so I did!!!! On Monday I will bring my MacBook to the apple store. Than it gets send in and I have to live ten days wihtout it.... fantastic....

 

Will keep your informed if it helps....I have got my doubts BUT what wcan we do...

Posted on Apr 16, 2011 10:03 PM

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LaraJones

Q: new macbook pro 2011 weak and dropping wireless connection

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  • by anguish,

    anguish anguish Apr 13, 2011 5:46 AM in response to Macabyte
    Level 1 (0 points)
    Apr 13, 2011 5:46 AM in response to Macabyte
    Received my replacement 15" MBP yesterday, the only diff between this one and the first one is that the new one shipped with 10.6.7 on DVD as opposed to 10.6.6

    Been running for 24hours now and its not dropped (yet) - ping tests are still the same though.

    20 packets transmitted, 19 packets received, 5.0% packet loss
    round-trip min/avg/max/stddev = 22.561/59.478/114.822/28.779 ms

    So I'm guessing the hardware is faulty across the board ( that must be thousands around the globe ) or we're waiting on a firmware / software update....... Hopefully the latter and sooner rather than later.

    Anyone seen this reported anywhere else other than here ?

  • by TomB01,

    TomB01 TomB01 Apr 13, 2011 6:49 AM in response to anguish
    Level 1 (4 points)
    Mac OS X
    Apr 13, 2011 6:49 AM in response to anguish
    Just did an interesting experiment. I have two access points in my house, one a Verizon 802.11g, and one a Linksys 802.11n/g. I found that the Verizon AP gets faster throughput than the Linksys, and if I turn the 802.11n router to g only, then my throughput magically goes from 5Mbps to 23Mbps on it! Can someone else try this? The ping test is still erratic, but I don't care so much about that if my effective network throughput is actually close to what I am paying for....

  • by hbcht,

    hbcht hbcht Apr 13, 2011 6:51 AM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 6:51 AM in response to LaraJones
    hi,

    just to write another message and that this thread is getting bigger and bigger so that Apple is hopefully doing something.

    Im having the same problem.
    With my MBP2011 13inch wireless connection drops randomly between 30secs and 5mins. Restart of Airport helps in most cases instantly.

    its defs not the router as my iphone and other computer work fine.
    i dont know if its the hardware or software, however a fix would be pretty nice as this problem makes my laptop thats worth a lot pretty much useless.

    thanks

  • by TomB01,

    TomB01 TomB01 Apr 13, 2011 6:56 AM in response to hbcht
    Level 1 (4 points)
    Mac OS X
    Apr 13, 2011 6:56 AM in response to hbcht
    OK, so here is a speedtest.net result via my Linksys 802.11n/g router set to g only:

    http://www.speedtest.net/result/1250157872.png

    and here is a speedtest.net result via the same router when I am connected at n speeds:

    http://www.speedtest.net/result/1250163599.png

    Same server, minutes apart, same Macbook.

    Ping tests still erratic on the G network, but....

  • by TomB01,

    TomB01 TomB01 Apr 13, 2011 6:58 AM in response to TomB01
    Level 1 (4 points)
    Mac OS X
    Apr 13, 2011 6:58 AM in response to TomB01
    Oh, still not as fast as my 2009 was, that network card regularly got in excess of 25Mbps on this identical home lan....

  • by goldenegg001,

    goldenegg001 goldenegg001 Apr 13, 2011 6:59 AM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 6:59 AM in response to LaraJones
    I wanted to point out that I haven't had any connectivity drops, but I do have extremely erratic performance on my 15" 2011 Macbook Pro. When I turn on my system, I usually start with good (~70Mbps speeds), then after a few minutes my speed drops dramatically (~20Mbps or lower).

    I have the same ping problems that everyone else is reporting, so it seems like there's one root cause causing everyone's headaches.

    Please Apple, we need a fix soon!

  • by Lt. Slothrop,

    Lt. Slothrop Lt. Slothrop Apr 13, 2011 9:38 AM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 9:38 AM in response to LaraJones
    I can't believe they haven't even come into this thread to at least say we are working on a fix. At the very least, they should be more visibly trying to fix this terrible problem. I download a lot of music, and I am really ****** off at the erratic speeds.

  • by LaraJones,

    LaraJones LaraJones Apr 13, 2011 10:20 AM in response to goldenegg001
    Level 1 (0 points)
    Apr 13, 2011 10:20 AM in response to goldenegg001
    Goldenegg...

    In my case, the drop out starts only when you have got a weaker Wlan Net... beeing further away from your router or beeing on a public Network etc...

    The problem is always there of course BUT:

    As long as you are on a nearly perfect and strong net you dont have drop outs, only bad permormance and slow traffic in up an downloading and the ping test shows bad results as well even on very strong networks.

    In my opinion this is why not more new Macbook Owners scream....they might not notice the fault, as they have strong nets and maybe only wonder sometimes about unusual slow trafics...
    Not everbody thinks about doing a Pingtest when the performance is suddenly bad...usually you first blame your provider when the speed is going down ...


    Can anybody tell me how to do the Pingtest on the bootcamp/ windows 7?

  • by LaraJones,

    LaraJones LaraJones Apr 13, 2011 10:27 AM in response to Lt. Slothrop
    Level 1 (0 points)
    Apr 13, 2011 10:27 AM in response to Lt. Slothrop
    slothropp,
    I am absoutely sure this thread is getting seen by the relavant people of Apple. Just go back into the thread list of Internet and Networking the Macbook Pro 2008 and later... there you can see:
    We are having nearly 30000 views so far and 278 answers...Compare this with the other threads in this forum. I am sure:
    THIS THREAD IS CERTAINLY SEEN!!!!!

    Only it would e nice to get an confirmation of Apple stating something like:

    +Yes dear customer, there is a problem, we are working on it , please give us a bit of time whe will keep you informed about any progress+

    Is this asked toooo much?

  • by alinitkin,

    alinitkin alinitkin Apr 13, 2011 10:29 AM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 10:29 AM in response to LaraJones
    you can open command prompt, and type PING (ip address of your router)

    that will do it.

    I run Windows 7 on virtual machine, which means its getting network access through the OS X.. and so the PING shows similar delays. Which means its almost certainly a software issue.

  • by aznjonn,

    aznjonn aznjonn Apr 13, 2011 1:41 PM in response to alinitkin
    Level 1 (0 points)
    Apr 13, 2011 1:41 PM in response to alinitkin
    I have a quick question, I am a systems guy so networking is not really my thing. But I noticed whenever my airport does drop that my wireless starts also blinking red for the wireless light on my router. Now is that strange that my macbook pro is causing my router to blink red or could I actually have issues with my router? Although I do not think so because I have all they symptoms that everyone else does with erratic ping and also my other wireless devices do not ever disconnect randomly every hour.

  • by pezdispenser,

    pezdispenser pezdispenser Apr 13, 2011 4:03 PM in response to aznjonn
    Level 1 (0 points)
    Apr 13, 2011 4:03 PM in response to aznjonn
    That sounds like its almost definitely a router fault. No problems with the router at my end.

  • by Birdie18,

    Birdie18 Birdie18 Apr 13, 2011 5:33 PM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 5:33 PM in response to LaraJones
    ping test result looks just perfect and stable as it should be <10ms in Windows 7 with bootcamp.

    If you run a virtual machine (vmware/parallels), you also replicate the behaviors from OS X so ping result should be exactly the same pattern as OS X.

  • by techzapple,

    techzapple techzapple Apr 13, 2011 9:18 PM in response to LaraJones
    Level 1 (0 points)
    Apr 13, 2011 9:18 PM in response to LaraJones
    Just bought my new MBP 13" two week ago and i also having the same problem with the network performance.

  • by Bodekaer,

    Bodekaer Bodekaer Apr 14, 2011 2:11 AM in response to techzapple
    Level 1 (0 points)
    Apr 14, 2011 2:11 AM in response to techzapple
    It feels like the 2011 model just has worse antenna.

    I have a MBP 2009, and 2011, right next to each other, and standing about 15 meters from my WiFi Access Point.

    My 2009 model can easily connect. Good stable connection.
    My 2011 model cannot see the network. If I move a little closer (10 meters) it can see it. It can usually connect, not always, but it drops out easily, and has slow connection.
    If I move close to it, within 5 meters I have good stable connection on my 2011 model also.

    So yeah, bad antenna, or the signal strength is turned down or something like that on MBP 2011.
    Got all the latest Mac OSX updates btw.
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