LaraJones
Level 1 (0 points)

Q: new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

by LaraJones,Solvedanswer
LaraJones LaraJones
Level 1 (0 points)
A:

Good morning,

Needed a moment to find my thread...the new structure...if there is any at all left is not very comfy to find your way around her in the support forum, I find....

 

News from my side....

Back home in Bavaria, back in our 32 MB Net. MacBook does not drop connection not on Bootcamp not on Mac OS Becuase of the strong link. if you look on the wireless symbol everything looks fine.

BUT

- Doing the ping test shows same horrible result like everywhere else before. Ping is going up and down, shows tomeouts.

-Downloads are very very slow considering our net speed.

-Streaming absolute NOT possible.

 

My old Fujitsu T4215 and all the other Wndows Mashines my husband uses in our net are working without any kind of problems...but we know this already, don't we????

 

I was visiting our local Apple supplier yesterday, with the paperworks about the work which was done on my MacBook in Melbourne, change of Networkcars, wihtout any change to the better.

 

Her suggested to call apple and tell them to change the logiboard next and so I did!!!! On Monday I will bring my MacBook to the apple store. Than it gets send in and I have to live ten days wihtout it.... fantastic....

 

Will keep your informed if it helps....I have got my doubts BUT what wcan we do...

Posted on Apr 16, 2011 10:03 PM

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LaraJones

Q: new macbook pro 2011 weak and dropping wireless connection

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  • by yozhbk,

    yozhbk yozhbk Apr 28, 2011 5:41 PM in response to tigger5
    Level 1 (0 points)
    Apr 28, 2011 5:41 PM in response to tigger5

    I cant belive it takes this long to get apples attention for this issues :(

  • by So1id,

    So1id So1id Apr 29, 2011 2:52 AM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 2:52 AM in response to LaraJones

    Just adding myself to the ever growing list of users with this problem.

     

    2011 MBP 15"

     

    D-Link DIR-655 Router in question

     

    Ping has started…

     

    PING 192.168.0.1 (192.168.0.1): 56 data bytes

    64 bytes from 192.168.0.1: icmp_seq=0 ttl=64 time=43.997 ms

    64 bytes from 192.168.0.1: icmp_seq=1 ttl=64 time=69.861 ms

    64 bytes from 192.168.0.1: icmp_seq=2 ttl=64 time=1.556 ms

    64 bytes from 192.168.0.1: icmp_seq=3 ttl=64 time=13.294 ms

    64 bytes from 192.168.0.1: icmp_seq=4 ttl=64 time=37.259 ms

    64 bytes from 192.168.0.1: icmp_seq=5 ttl=64 time=60.973 ms

    64 bytes from 192.168.0.1: icmp_seq=6 ttl=64 time=1.168 ms

    64 bytes from 192.168.0.1: icmp_seq=7 ttl=64 time=6.470 ms

    64 bytes from 192.168.0.1: icmp_seq=8 ttl=64 time=30.102 ms

    64 bytes from 192.168.0.1: icmp_seq=9 ttl=64 time=61.622 ms

    64 bytes from 192.168.0.1: icmp_seq=10 ttl=64 time=83.752 ms

    64 bytes from 192.168.0.1: icmp_seq=11 ttl=64 time=5.393 ms

    64 bytes from 192.168.0.1: icmp_seq=12 ttl=64 time=23.953 ms

    64 bytes from 192.168.0.1: icmp_seq=13 ttl=64 time=47.134 ms

    64 bytes from 192.168.0.1: icmp_seq=14 ttl=64 time=70.927 ms

    64 bytes from 192.168.0.1: icmp_seq=15 ttl=64 time=1.513 ms

    64 bytes from 192.168.0.1: icmp_seq=16 ttl=64 time=1.237 ms

    64 bytes from 192.168.0.1: icmp_seq=17 ttl=64 time=40.196 ms

    64 bytes from 192.168.0.1: icmp_seq=18 ttl=64 time=63.881 ms

    64 bytes from 192.168.0.1: icmp_seq=19 ttl=64 time=87.665 ms

     

    --- 192.168.0.1 ping statistics ---

    20 packets transmitted, 20 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 1.168/37.598/87.665/29.010 ms

  • by j0chen,

    j0chen j0chen Apr 29, 2011 3:01 AM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 3:01 AM in response to LaraJones

    I've got an new idea about the wifi problems everybody has.

     

    Apple Service told me to reset PRAM and SMU. I did and also uninstalled rEFIt.

    Since then i didn't have even one wifi drop.

     

    Yesterday ubuntu 11.04 was released, so I installed rEFIt, next time I booted up OSX wifi drop's are back.

    so same thing again. deinstalled rEFIt, reset PRAM and SMU.. no more connection drop.

     

    i hope you guys can confirm this behavior.

    maybe all people having wifi issues who installed rEFIt and those who say everything works fine didnt ?!

  • by transpose,

    transpose transpose Apr 29, 2011 3:28 AM in response to j0chen
    Level 1 (0 points)
    Apr 29, 2011 3:28 AM in response to j0chen

    No refit here and judging by the number of people new to macs posting with problems I doubt refit has anything to do with it

  • by thorsten_79,

    thorsten_79 thorsten_79 Apr 29, 2011 9:14 AM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 9:14 AM in response to LaraJones

    Hi guys,

     

    I am also affected by this problem. The funny thing is that I recently sold my macbook from 2008 which had exactly the same problem. Somebody in this forum found a fix where you just downgraded the firmware-driver files for the wifi-card to 10.6.4 version of snow leopard. So this was defenetly caused by the software and not the router or what ever. Now I am confronted with the situation that my 2 weeks old macbook pro has the same problems, but I can not use the previous fix, because in 10.6.4 there was no driver incuded for the recent wifi-card. What the **** is apple doing with us? What would you guys receomend me - do realy think therer will be a fix within the next couple of weeks or month? I mean the original problem with the older machines appeared the first time with 10.6.5 and is still unfixed. So should I returm my macbook pro and get my money back - I mean apple is obviously giving a shxx on our problems - they just ignore it which is impudence!

  • by [ML],

    [ML] [ML] Apr 29, 2011 10:37 AM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 10:37 AM in response to LaraJones

    Hi everybody,

     

    Have the same problem unfortunately.

    I discovered that this non-stable ping results have place only when the wifi signal is poor. And I found that the sensitivity of card in new gen of MacBook Pro is much less than in previous gen (2010). So when my MacBook Pro (2010) shows the data rate 130Mbps stable (I`m using 2,4GHz), new MacBook Pro 2011 at the same place shows the fluctuation of speed 39-130! As a result if the signal is lower, MacBook Pro 2010 have link speed about 50, but the new one 5-10 only, then ping fluctuation is starting and it`s impossible to work. When the data rate more than 26Mbps - ping is stable. Do you have the same problem with sensitivity of new MacBook Pro airport card?

  • by Starnzy,

    Starnzy Starnzy Apr 29, 2011 10:46 AM in response to LaraJones
    Level 1 (5 points)
    Apr 29, 2011 10:46 AM in response to LaraJones

    I'm also experiencing the same wireless drop-outs on my new Macbook Pro 2011 15". This is my first Macbook Pro and I'm using the very same wireless setup that I use for my various other non-mac laptops etc and this is the only machine that is experiencing the drop outs.

     

    I really hope Apple hurry up and acknowledge there is clearly an issue that needs to be fixed here!

  • by [ML],

    [ML] [ML] Apr 29, 2011 2:12 PM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 2:12 PM in response to LaraJones

    Anybody know Is there any possibility to downgrade firmware of wifi card to previous one, that used on macbook pro 2010?

  • by transpose,

    transpose transpose Apr 29, 2011 2:25 PM in response to [ML]
    Level 1 (0 points)
    Apr 29, 2011 2:25 PM in response to [ML]

    I don't think the previous 2010 version drivers had support for this card, after a little messing about I was able to load the drivers but in system profiler no wifi card showed up.

  • by [ML],

    [ML] [ML] Apr 29, 2011 2:45 PM in response to transpose
    Level 1 (0 points)
    Apr 29, 2011 2:45 PM in response to transpose

    I thought cards are the same in previous and new generations of macs. It is not?

  • by bennyonmac,

    bennyonmac bennyonmac Apr 29, 2011 8:31 PM in response to LaraJones
    Level 1 (0 points)
    Apr 29, 2011 8:31 PM in response to LaraJones

    Hi I'm experiencing the same problem as you guys.

    I have MBP 2011 15" C7 2.0 with 10.6.7

     

    For the Accespoint router I use Cisco linksys WRT54G2

     

    The ping result is quite the same, up and down..

    And sometimes I lost connection, My Wireless network setting (airport) was saying that the MBP still connected to my Accesspoint, but I can't ping the accesspoint IP.

     

    When It happened, I must shutdown the airport and turn it back on (disable enable), or power cycle my router (Either one will work)

     

    (I'm not sure this is related), but I don't realize this problem until 2 days ago, the previous day I run some "software update" from the mac. I forgot what's in it, but some stated as Security update, or something.

     

    I wonder if I can roll back those Mac OS update installed 3 days ago. Any idea how ?

     

    And also I have tested with my IPad and other laptop (Dell Inspiron running on Windows 7) connected to the same access point, they runs like a charm..

     

    So I'm sure there some hardware problem, or driver problem on my MBP.

     

    I'm looking forward for Apple engineers to fix this issue ASAP. It's very annoying !!

  • by Eventh,

    Eventh Eventh Apr 30, 2011 9:11 AM in response to LaraJones
    Level 1 (0 points)
    Apr 30, 2011 9:11 AM in response to LaraJones

    Bought a 13" Macbook Pro i5 on Wednesday, and I'm experiencing the same problems. Wi-fi is really slow compared to my old Macbook from 2006, and even to my Nexus One, which means this isn't an issue with my wireless router.

     

    Here's one today's better results:

     

    --- 192.168.1.1 ping statistics ---

    50 packets transmitted, 41 packets received, 18.0% packet loss

    round-trip min/avg/max/stddev = 1.186/14.661/207.152/33.557 ms

  • by GreenTape,

    GreenTape GreenTape Apr 30, 2011 1:02 PM in response to Eventh
    Level 1 (0 points)
    Apr 30, 2011 1:02 PM in response to Eventh

    I'm getting good at playing snake on youtube...APPLE THIS ***!!!!!

  • by huyfromnew york,

    huyfromnew york huyfromnew york May 1, 2011 2:49 AM in response to LaraJones
    Level 1 (0 points)
    May 1, 2011 2:49 AM in response to LaraJones

    My work needs to buy a new macbookpro 15' as soon as possible! Therefore, please give me an advice? Do you think with macbookpro 15' with serialnumber near now or just produce near now will not have this kind of issue??? Thank you very much!

  • by [ML],

    [ML] [ML] May 1, 2011 6:53 AM in response to huyfromnew york
    Level 1 (0 points)
    May 1, 2011 6:53 AM in response to huyfromnew york

    I think better to address this question to Apple))

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