LaraJones
Level 1 (0 points)

Q: new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

by LaraJones,Solvedanswer
LaraJones LaraJones
Level 1 (0 points)
A:

Good morning,

Needed a moment to find my thread...the new structure...if there is any at all left is not very comfy to find your way around her in the support forum, I find....

 

News from my side....

Back home in Bavaria, back in our 32 MB Net. MacBook does not drop connection not on Bootcamp not on Mac OS Becuase of the strong link. if you look on the wireless symbol everything looks fine.

BUT

- Doing the ping test shows same horrible result like everywhere else before. Ping is going up and down, shows tomeouts.

-Downloads are very very slow considering our net speed.

-Streaming absolute NOT possible.

 

My old Fujitsu T4215 and all the other Wndows Mashines my husband uses in our net are working without any kind of problems...but we know this already, don't we????

 

I was visiting our local Apple supplier yesterday, with the paperworks about the work which was done on my MacBook in Melbourne, change of Networkcars, wihtout any change to the better.

 

Her suggested to call apple and tell them to change the logiboard next and so I did!!!! On Monday I will bring my MacBook to the apple store. Than it gets send in and I have to live ten days wihtout it.... fantastic....

 

Will keep your informed if it helps....I have got my doubts BUT what wcan we do...

Posted on Apr 16, 2011 10:03 PM

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LaraJones

Q: new macbook pro 2011 weak and dropping wireless connection

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  • by So1id,

    So1id So1id May 5, 2011 1:20 AM in response to LaraJones
    Level 1 (0 points)
    May 5, 2011 1:20 AM in response to LaraJones

    http://forums.macrumors.com/showthread.php?t=1147911

     

    The official apple page for this update (linked in first post on the macrumors thread) doesn't mention WiFi issues being fixed, however if you note the fourth comment from user Nermal on, it seems to have helped him. Have yet to go home from work so can't confirm if this is true or not but my fingers are well and truly crossed!

  • by GreenTape,

    GreenTape GreenTape May 5, 2011 2:20 AM in response to So1id
    Level 1 (0 points)
    May 5, 2011 2:20 AM in response to So1id

    before update

    1m from router:

    --- ping statistics ---

    10 packets transmitted, 10 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 0.999/28.046/93.832/35.729 ms

    next room:

    --- ping statistics ---

    10 packets transmitted, 10 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 1.351/33.629/50.458/18.255 ms

     

    after the above updates, pinging my router from network utility

    ping statistics ---

    10 packets transmitted, 10 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 1.295/4.162/5.810/1.223 ms

     


    download speed is still crap!

  • by maurofrombologna,

    maurofrombologna maurofrombologna May 5, 2011 4:10 AM in response to LaraJones
    Level 1 (0 points)
    May 5, 2011 4:10 AM in response to LaraJones

    I'm experiencing the same problem with weak wifi signal in my MBP 2011 15".

    Apple absolutely must intervene to resolve this malfunction in a top professional product !!!

  • by zadigre,

    zadigre zadigre May 5, 2011 4:32 AM in response to So1id
    Level 1 (4 points)
    May 5, 2011 4:32 AM in response to So1id

    the last update definitively fixed the problem on my Macbook Pro...

    Ping to my router are stable (between 1 and 4 ms)...

     

    looking good so far...

  • by bitserf,

    bitserf bitserf May 5, 2011 4:40 AM in response to LaraJones
    Level 1 (0 points)
    May 5, 2011 4:40 AM in response to LaraJones

    Lara, if you're still monitoring this thread:

     

    I just applied the two new updates available, and so far, looks good.

     

    Pings are back to average of 5-10ms, with no packet loss.

     

    And the intermittent disconnects/slowdowns appear to have gone away.

     

    The updates are:

     

    Firmware Update 1.4

    EFI Update 2.1

  • by Birdie18,

    Birdie18 Birdie18 May 5, 2011 4:56 AM in response to bitserf
    Level 1 (0 points)
    May 5, 2011 4:56 AM in response to bitserf

    My result, still crap to me but it seems like lower than before.

     

    PING 10.1.1.1 (10.1.1.1): 56 data bytes

    64 bytes from 10.1.1.1: icmp_seq=0 ttl=64 time=3.738 ms

    64 bytes from 10.1.1.1: icmp_seq=1 ttl=64 time=3.358 ms

    64 bytes from 10.1.1.1: icmp_seq=2 ttl=64 time=48.352 ms

    64 bytes from 10.1.1.1: icmp_seq=3 ttl=64 time=7.397 ms

    64 bytes from 10.1.1.1: icmp_seq=4 ttl=64 time=39.735 ms

    64 bytes from 10.1.1.1: icmp_seq=5 ttl=64 time=7.438 ms

    64 bytes from 10.1.1.1: icmp_seq=6 ttl=64 time=25.901 ms

    64 bytes from 10.1.1.1: icmp_seq=7 ttl=64 time=5.725 ms

    64 bytes from 10.1.1.1: icmp_seq=8 ttl=64 time=28.689 ms

    64 bytes from 10.1.1.1: icmp_seq=9 ttl=64 time=6.359 ms

    64 bytes from 10.1.1.1: icmp_seq=10 ttl=64 time=10.904 ms

    64 bytes from 10.1.1.1: icmp_seq=11 ttl=64 time=9.947 ms

    64 bytes from 10.1.1.1: icmp_seq=12 ttl=64 time=7.761 ms

    64 bytes from 10.1.1.1: icmp_seq=13 ttl=64 time=7.649 ms

    64 bytes from 10.1.1.1: icmp_seq=14 ttl=64 time=9.884 ms

    64 bytes from 10.1.1.1: icmp_seq=15 ttl=64 time=21.602 ms

    64 bytes from 10.1.1.1: icmp_seq=16 ttl=64 time=7.396 ms

    64 bytes from 10.1.1.1: icmp_seq=17 ttl=64 time=19.983 ms

    64 bytes from 10.1.1.1: icmp_seq=18 ttl=64 time=12.867 ms

    64 bytes from 10.1.1.1: icmp_seq=19 ttl=64 time=7.098 ms

    64 bytes from 10.1.1.1: icmp_seq=20 ttl=64 time=86.526 ms

    ^C

    --- 10.1.1.1 ping statistics ---

    21 packets transmitted, 21 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 3.358/18.015/86.526/19.349 ms

  • by zadigre,

    zadigre zadigre May 5, 2011 5:00 AM in response to Birdie18
    Level 1 (4 points)
    May 5, 2011 5:00 AM in response to Birdie18

    did you installed the last two updates? and how far are your from your router/access point?

    can you get the RSSI of your wireless connection?

  • by Birdie18,

    Birdie18 Birdie18 May 5, 2011 5:04 AM in response to zadigre
    Level 1 (0 points)
    May 5, 2011 5:04 AM in response to zadigre

    Yes, installed both EFI and firmware successfully, my router is about 3m from where I am.

     

    RSSI: -37

     

    How is that?

  • by zadigre,

    zadigre zadigre May 5, 2011 5:10 AM in response to Birdie18
    Level 1 (4 points)
    May 5, 2011 5:10 AM in response to Birdie18

    looking good...

    I'm around 7m from my router and RSSI is at -60dBm (taken on my router) and it works fine now...

     

    I'm on the 5GHz band... so if you are on the 2.4GHz band, you might get some interferences...

  • by GreenTape,

    GreenTape GreenTape May 5, 2011 5:11 AM in response to Birdie18
    Level 1 (0 points)
    May 5, 2011 5:11 AM in response to Birdie18

    OK so now my ping is ok, why is my internet 10times slower on airport than ethernet and other windows based WiFi systems?

     

    thru www.speedtest.net my airport download speed is 2mb/s but with ethernet and on windows its over 20mb/s?

  • by Tuskaa,

    Tuskaa Tuskaa May 5, 2011 5:14 AM in response to zadigre
    Level 1 (0 points)
    May 5, 2011 5:14 AM in response to zadigre

    A big improvement for me with the update. 1 meter away from an airpost extreme. Still variable though, there is no reason for them all not to be 1.xxx ms but it'll do.

     

    PING 192.168.1.1 (192.168.1.1): 56 data bytes

    64 bytes from 192.168.1.1: icmp_seq=0 ttl=64 time=5.117 ms

    64 bytes from 192.168.1.1: icmp_seq=1 ttl=64 time=5.315 ms

    64 bytes from 192.168.1.1: icmp_seq=2 ttl=64 time=1.659 ms

    64 bytes from 192.168.1.1: icmp_seq=3 ttl=64 time=5.193 ms

    64 bytes from 192.168.1.1: icmp_seq=4 ttl=64 time=1.530 ms

    64 bytes from 192.168.1.1: icmp_seq=5 ttl=64 time=5.212 ms

    64 bytes from 192.168.1.1: icmp_seq=6 ttl=64 time=1.733 ms

    64 bytes from 192.168.1.1: icmp_seq=7 ttl=64 time=5.348 ms

    64 bytes from 192.168.1.1: icmp_seq=8 ttl=64 time=2.337 ms

    64 bytes from 192.168.1.1: icmp_seq=9 ttl=64 time=1.682 ms

    64 bytes from 192.168.1.1: icmp_seq=10 ttl=64 time=5.230 ms

    64 bytes from 192.168.1.1: icmp_seq=11 ttl=64 time=5.066 ms

    64 bytes from 192.168.1.1: icmp_seq=12 ttl=64 time=1.850 ms

    64 bytes from 192.168.1.1: icmp_seq=13 ttl=64 time=1.712 ms

    64 bytes from 192.168.1.1: icmp_seq=14 ttl=64 time=5.293 ms

    64 bytes from 192.168.1.1: icmp_seq=15 ttl=64 time=1.528 ms

    64 bytes from 192.168.1.1: icmp_seq=16 ttl=64 time=5.162 ms

    64 bytes from 192.168.1.1: icmp_seq=17 ttl=64 time=5.454 ms

    64 bytes from 192.168.1.1: icmp_seq=18 ttl=64 time=1.699 ms

    64 bytes from 192.168.1.1: icmp_seq=19 ttl=64 time=5.147 ms

     

     

    --- 192.168.1.1 ping statistics ---

    20 packets transmitted, 20 packets received, 0.0% packet loss

    round-trip min/avg/max/stddev = 1.528/3.663/5.454/1.741 ms

  • by Tuskaa,

    Tuskaa Tuskaa May 5, 2011 5:17 AM in response to GreenTape
    Level 1 (0 points)
    May 5, 2011 5:17 AM in response to GreenTape

    No problem in that regard here GreenTape, just did a speed test on wifi and got about 12megabits/s which is about right for my connetion.

  • by Birdie18,

    Birdie18 Birdie18 May 5, 2011 5:30 AM in response to zadigre
    Level 1 (0 points)
    May 5, 2011 5:30 AM in response to zadigre

    Finally ping is fine now..

     

    Just shutdown laptop and router then magic happened.  Hopefully no other issues more..

  • by [ML],

    [ML] [ML] May 5, 2011 5:46 AM in response to LaraJones
    Level 1 (0 points)
    May 5, 2011 5:46 AM in response to LaraJones

    Just updated, and don`t see any difference. Ping still erratic when wifi is idle. WiFi signal and transfer rate much less than on MBP 2010 placed beside.

  • by Birdie18,

    Birdie18 Birdie18 May 5, 2011 5:50 AM in response to [ML]
    Level 1 (0 points)
    May 5, 2011 5:50 AM in response to [ML]

    Same to me until I shutdown then start it again.

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