LaraJones
Level 1 (0 points)

Q: new macbook pro 2011 weak and dropping wireless connection

Just looked throught this part of the forum and found out there are a lot of people out there which seem to have the same problem as me.

I purchased a new modell 2011 MBP on the very first day from our apple store.
At home, sitting directly beside the wireless router I didn´t noticed anything wrong.
I have got beside of the Mac OS a bootcamp Prt. with Windows 7 on it and everythign works fine so far.

Five days after purchased I started traveling on business and at present we are for some weeks in Melbourne. Were having a wireless connection in our appartement and here I have got massiv problems with my connection.

We are having altogether four windows mashines with us, my IPad, my Iphone, another HTC smartphone, and my new Macbook.

All the other devices connecting to our room wireless without problems. The net strengh is not fantastic but the other devices bringing it up to four bars on the windows wireless symbol in the task bar. None of the other computers where ever loosing the connection.

Only my macbook can not make it over three bars and its going on and off. Donwloads fail freuquently because the conection is interrupted more than one times..
In my opinion this problem is even worse on the Windows OS and a bit better but far away from beeing good and acpetable on the Mac Os.
I hope its only a driver issue and there is no hardware problem with the new mashine. Other than this I love the new notebook and I am very satisfied with its performance.

Iphone 4, Ipad 1 ,Macbook pro 13, I 5, 8GB, early 2011, Windows 7, Mac OS

Posted on Mar 8, 2011 9:00 PM

by LaraJones,Solvedanswer
LaraJones LaraJones
Level 1 (0 points)
A:

Good morning,

Needed a moment to find my thread...the new structure...if there is any at all left is not very comfy to find your way around her in the support forum, I find....

 

News from my side....

Back home in Bavaria, back in our 32 MB Net. MacBook does not drop connection not on Bootcamp not on Mac OS Becuase of the strong link. if you look on the wireless symbol everything looks fine.

BUT

- Doing the ping test shows same horrible result like everywhere else before. Ping is going up and down, shows tomeouts.

-Downloads are very very slow considering our net speed.

-Streaming absolute NOT possible.

 

My old Fujitsu T4215 and all the other Wndows Mashines my husband uses in our net are working without any kind of problems...but we know this already, don't we????

 

I was visiting our local Apple supplier yesterday, with the paperworks about the work which was done on my MacBook in Melbourne, change of Networkcars, wihtout any change to the better.

 

Her suggested to call apple and tell them to change the logiboard next and so I did!!!! On Monday I will bring my MacBook to the apple store. Than it gets send in and I have to live ten days wihtout it.... fantastic....

 

Will keep your informed if it helps....I have got my doubts BUT what wcan we do...

Posted on Apr 16, 2011 10:03 PM

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LaraJones

Q: new macbook pro 2011 weak and dropping wireless connection

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  • by widemos,

    widemos widemos May 5, 2011 6:31 AM in response to Birdie18
    Level 1 (4 points)
    May 5, 2011 6:31 AM in response to Birdie18

    When idle, ping times are around 6ms, better than before the update.

     

    If I transfer a file from another computer via wifi, it starts losing packets.

     

    The dropouts still occur.

     

     

    So, a bit better, but same as before essentially.

  • by Nico From France,

    Nico From France Nico From France May 5, 2011 3:39 PM in response to zadigre
    Level 1 (4 points)
    May 5, 2011 3:39 PM in response to zadigre

    I confirm that since the last update the problem is fixed. So far so good.

    I also buy an airport extreme and the connectiviy is realy good, same for the connectivity with my internet provider.....yahooooo

    Wait and See.

  • by yozhbk,

    yozhbk yozhbk May 5, 2011 4:07 PM in response to Nico From France
    Level 1 (0 points)
    May 5, 2011 4:07 PM in response to Nico From France

    The issue is not fixed try pinging and transfer a large file. I was doing it while loged in via logmein and the screen froze until transfer finished. Still sad :(

  • by dimaxp,

    dimaxp dimaxp May 5, 2011 8:23 PM in response to LaraJones
    Level 1 (10 points)
    May 5, 2011 8:23 PM in response to LaraJones

    Installed both updates, shutdown the machine, started it up and still have issues.

    Ping times are now ~4ms, not the <1ms that I get in Windows 7 x64 Boot Camp, but ok.

    However, Remote Desktop Connection still lags quite badly unless I have a video stream running in the background.

    Note, that I have no network lag when running in Windows.

     

    Apple has not even acknowledged any wireless problem in the updates.

    Most likely they haven't fixed the issue as otherwise they would mention it.

    As a new Mac user I am not impressed.

  • by michalfromprague,

    michalfromprague michalfromprague May 6, 2011 12:28 AM in response to dimaxp
    Level 1 (0 points)
    May 6, 2011 12:28 AM in response to dimaxp

    I can confirm the two updates have done nothing to improve wifi networking. My girlfriend has the new 2011 MBP, and the problems persist even after we installed both updates yesterday.

     

    We're patiently waiting for an actual fix.

  • by LaraJones,

    LaraJones LaraJones May 6, 2011 2:21 AM in response to bitserf
    Level 1 (0 points)
    May 6, 2011 2:21 AM in response to bitserf

    @bitserf

    Yes. I am still monitoring ts thread...of course....nothing else to do as my MacBook is still with apple ;-)  nearly three weeks today.

    On wedensday I had anothernall from the apple store where I bought my MacBook. The guy thenhad a phone all from the technician in the apple workshop who's workingnat my MacBook.

    They swapping the logic board now...knowing that it will not help the problem!!!!!!!! They clearly said, there is NO solution at present.

    The notebook is supposed to come back to the shop today and than it's on me to make my mind up, staying with it or giving it back!!!!!!!!!

     

    I have to say it's a difficult decision. If Apple  had confirmed a problem, then I would be safe as than I could rely on them offering ansolution one way or the other. A software Update, A new Firmware or even a reacall and hardware exchange.

    BUT as there is no official statement I am fearing they will secretly fix the problem on the next production line and leave us with the first build models behind!!!!!

     

    As you can see here in the tread. THERE IS NO SOLUTION SO FAR!

    None of the hopes became true so far, nothing helped, and nobody ever got affixed Mashine back from Apple.

     

    I have been around looking at different Notebooks the last days, but as I need my Mashine for my Photo Work I was not impressed by any other model concerning the screen quality.

    Yesterday I found a nice vaio Modell at the Sony website, to be configured to exactly the way I would wish it, but when I saw the model in the shop later I was so frustrated about hardware quality and screen that I started doubting again...

    I really don't know what to do!!!!! I am frightened of the moment I get a phone call from my apple store that my notebook is back and I have to make a decision!!!!!

  • by LaraJones,

    LaraJones LaraJones May 6, 2011 2:26 AM in response to LaraJones
    Level 1 (0 points)
    May 6, 2011 2:26 AM in response to LaraJones

    Sorry for the mistakes... My iPad eats letters...and add them on other places...

  • by MacBook Pro Early2011,

    MacBook Pro Early2011 MacBook Pro Early2011 May 6, 2011 3:43 AM in response to LaraJones
    Level 1 (0 points)
    May 6, 2011 3:43 AM in response to LaraJones

    I will try the update and see !!!!!!!

  • by pezdispenser,

    pezdispenser pezdispenser May 6, 2011 5:58 AM in response to MacBook Pro Early2011
    Level 1 (0 points)
    May 6, 2011 5:58 AM in response to MacBook Pro Early2011

    Once again, adding my name to the list of people whos update didn't help them. Still very weak connection, often drop outs and slow download speeds. Sigh.

  • by LaraJones,

    LaraJones LaraJones May 6, 2011 9:33 AM in response to pezdispenser
    Level 1 (0 points)
    May 6, 2011 9:33 AM in response to pezdispenser

    HURRAY  HURRAY HURRAY

     

    GUYS...you wont belive it... I still cant......

     

    I got a phonecall an hour before from my Apple Store.

    My notebook is back and IT WORKS!!!!!!!!!!!!!!

     

    I went there on the fastest way ...could not believe it..

     

    BUT YES IT DOES!!!!!!!!!

     

    The Pingtest on their Apple Wireless pinged to web.de was at about 30 ms and ABSOLUTELY stable!!!!!!!!

     

    I took my Macbook with me and writing this here,  I am sitting outside of Starbucks in the sun with a cup of coffee and guess what I just did?????

     

    I STREAMED A TV SHOW!!!!!!!!!!!! On the weak Starbuck Wlan NET!!!!!!!!!!

     

    HURRAY HRRAY HURRAY!!!!!!!!!

     

    Alright, back to Earth Lara!!!!

     

     

    What did they do????

     

    1.They changed the Logic Board.

    2.They changed the display as around the display the areal is build in.

    3. They updated to a brandnew firmware...

     

     

    I will publish some pings for you when I am back home.....and tell you how it will behave with my Apple TV and in our 32 MB Net. And I will give you my repair number, if anybody wants to refer to it....

     

    I JUST THOUGHT I LET YOU KNOW!!!!!!!!

     

    Greetings to Everybody from a very happy

    Lara!!!!!

  • by MilesR,

    MilesR MilesR May 6, 2011 9:43 AM in response to LaraJones
    Level 1 (15 points)
    May 6, 2011 9:43 AM in response to LaraJones

    I'm very pleased for you Lara

     

    Mine has been behaving very well since the latest updates. Ping times are back to normal and connection rates have been pretty good.

     

    However, I also recently got a new router (due to a change of broadband type/provider) - and I bought a dual-band router (2.4Ghz & 5Ghz). I'm connecting the Macbook to the router via the 5Ghz band (as they were doing in the Apple stores) and get connection speeds of 216Mbps according to both the router & the Macbook. So whether this also helps I don't know, but it's all working pretty well for me!

  • by ck08,

    ck08 ck08 May 6, 2011 12:11 PM in response to MilesR
    Level 1 (15 points)
    May 6, 2011 12:11 PM in response to MilesR

    Glad I found this thread.  Thought I was going crazy.  I am on my 3rd MBP 15" 2011 model for various defects and have noticed that WiFi works fine with my Airport but when I use my campus WiFi, it drops out and the only way to resestablish connection is to turn airport on and off again.  My old MBP had zero problems with this WiFi network so it is a defect of the current MBP.  I did yesterday's firmware updates and the problem is still there.  Frustrated beyond belief to the point where I am cautious recommending Apple products.

  • by [ML],

    [ML] [ML] May 6, 2011 1:12 PM in response to LaraJones
    Level 1 (0 points)
    May 6, 2011 1:12 PM in response to LaraJones

    LaraJones wrote:

     

     

     

    What did they do????

     

    1.They changed the Logic Board.

    2.They changed the display as around the display the areal is build in.

    3. They updated to a brandnew firmware...

     

     

     

    Probably they just updated the firmware This update is really makes ping much more stable, but doesn't fix weak connection speed (in my case at least). At the same place (where RSSI about 70) MBP 2010 shows transfer rate 5-10 times faster than MBP 2011.

  • by Birdie18,

    Birdie18 Birdie18 May 6, 2011 6:27 PM in response to [ML]
    Level 1 (0 points)
    May 6, 2011 6:27 PM in response to [ML]

    ML, how difference is speedtest.net result from your 2011/2010 MBP?  My 2011 MBP is wirelessly hitting the same speed as my PC with ethernet cable connected.  The only thing I concern now is drop out issue resloved or not with recent update, so far, so good.

  • by yozhbk,

    yozhbk yozhbk May 6, 2011 6:46 PM in response to Birdie18
    Level 1 (0 points)
    May 6, 2011 6:46 PM in response to Birdie18

    The issue is not fix, plain and simple. The ping latance might be a bit down, but card has thruput issues

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