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Network Resource Unavailable

I'm trying to install the newest versions of itunes and quicktime, but when I try to install quicktime it comes up with the error, "The feature you are trying to use is on a network resource that is unavailable." I've tried uninstalling quicktime and it won't let me. When I click 'ok' it says, "the path 'C:\documents and settings\chudy\local settings\application data\apple\apple software\update\quicktime\quicktime.msi' cannot be found. Verify that you have acces to this location and try agai, or try to find the installion package 'Quicktime.msi' in a folder from which you can install the product QuickTime.
Also, I have multiple accounts on this computer. Could it be possible that there are different version of itunes and/or quicktime installed that's causing the problem?

Windows XP

Posted on Mar 9, 2011 4:03 AM

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5 replies

Mar 12, 2011 8:33 AM in response to miapplefan

miapplefan
DO you really have the same problem - unable to find Quicktime.msi?

msi problems cam usualy be fixed with the Microsoft Installer Clean Up utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.

Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3

Check for malware before installing it.

After installing, To run the program – All Programs>>Windows Install

When you run the program remove any reference you find to Quicktime. Then try installing itunes again.

Network Resource Unavailable

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