4712 Views 5 Replies Latest reply: Mar 12, 2011 4:50 PM by miapplefan
Currently Being ModeratedMar 12, 2011 8:28 AM (in response to miapplefan)I have given up.
I tried everything anybody had suggested.
The fundamental problem is that the Windows is not able to completely uninstall the itunes software.dell, Windows XP, ipad 1; iphone 3gs; ipod 4thgen
Currently Being ModeratedMar 12, 2011 8:33 AM (in response to miapplefan)miapplefan
DO you really have the same problem - unable to find Quicktime.msi?
msi problems cam usualy be fixed with the Microsoft Installer Clean Up utility.
Unfortunately the Microsoft Installer Cleanup utility has been withdrawn by Microsoft because of compatibility issues with Microsoft Office so you will need to find a copy elsewhere – the installer is msicuu2.exe. You need version 3.
Google msicuu2.exe download
mydigitallife in the above search has a copy of version 3
Check for malware before installing it.
After installing, To run the program – All Programs>>Windows Install
When you run the program remove any reference you find to Quicktime. Then try installing itunes again.Dell XPS iPod 20GB iTunes 10.2.1.1, Windows 7, 64 bit SP1
Currently Being ModeratedMar 12, 2011 4:50 PM (in response to polydorus)The problem I have is with itunes.msi
the msicuu2.exe in the mydigitallife website didnt work for me. I found the same file at
After installing and runmnig teh program - I deleted all the Apple Software ..and I was able to get itunes working.
Thanks for the advice.dell, Windows XP, ipad 1; iphone 3gs; ipod 4thgen