iPod Wont Sync - Sync starts but stops

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iPod Wont Sync - Sync starts but stops

Searched for this topic, found lots of similar but nothing exactly the same.

1. Open iTunes (10.2.1.1)
2. Connect iPod (OS 4.1 8B117)
3. iPod touch shows up in the list of devices
4. Get a message, that new iPod software is available, I click Cancel
5. Syncing "iPod touch" Starting sync message appears
6. Syncing "iPod touch" (Step 1 of 1) message appears. Syncing screen on iPod appears with slide to cancel.
7. iPod returns to list of apps and iTunes stops the sync without any messages
8. Click Sync again and same thing happens again

Some background...

Successfully synced iPod before, but have reformatted my PC since that sync. Reinstalled iTunes and authorized my PC with the same iTunes account.

Have tried this sync on both my Dell Win7 (64-bit) and on a Desktop WinXP (32-bit) with the exact same results.

Message was edited by: sgrimm

Dell Latitude, Windows 7, 64-bit

Posted on Mar 9, 2011 8:05 AM

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Answer 1

lllaass

Level 10

210,411 points

Mar 9, 2011 9:55 AM in response to sgrimm

- It appears that you have tunes set up to manually manage music. Since you reformatted the computer sees the iPod as a different/new iPod. What you need to do is to transfer you iTunes purchases to the computer by:
http://support.apple.com/kb/HT1848
- You can also redownload at no addition cost apps. See:
http://support.apple.com/kb/HT2519
- You can move non-iTunes purchases to youyrcomputer by:
http://discussions.apple.com/thread.jspa?threadID=2713942&tstart=15
- After you move stuff to your "new" computer, you need to restore you iPod via iTunes and sync it to the "new" PC.

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