Previous 1 2 Next 25 Replies Latest reply: Sep 28, 2015 5:07 PM by edwardfromminnetonka
jon8979 Level 2 (175 points)
Every time I've updated iTunes 10 using the standalone installer (all I ever use), the installation has halted with this error message, "Service 'iPod Service' (iPod Service) could not be installed. Verify that you have sufficient privileges to install system services." It gives me the "Abort, Retry, Fail" buttons, I choose "Abort", it rolls back saying the system hasn't been modified (false, it has, in multiple ways), I reboot, run the installer again, and it succeeds. Rebooting is required, as rerunning without rebooting just results in the same error message. I found this web page describing the problem months ago:

As you can see, I modified the suggested fix slightly, and I think my method is better than restarting the computer while the installer is still running, which I think is bad advice. My method certainly works; the service is disabled after I abort setup, and it is deleted when I reboot. However, it's annoying to have to do it. The comments section links to a thread here, but the DEP stuff does not apply. I'm not aware there's any solution. It's been happening for every iTunes 10 upgrade, including the last two 10.2.xx versions. Turning off resident antivirus software does not apply, nor is it likely that any of the usual laundry list suggestions will work (in general, they never do). I had the problem with my original Windows 7 x64 installation, and I still have it in my fresh Windows 7 x64 w/ integrated SP1 installation, using an Administrator account for both. Is anyone else observing this?

Message was edited by: jon8979

iPod Touch 64gb 4th gen, iOS 4, Windows 7 Ultimate x64 PC
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