Jrroz
Level 1 (0 points)

Q: Home Sharing drop out with Apple TV2

Just did the updates for i-tunes (10.2.1), ATV2 (4.2), and Ipad (4.3). And what I'm getting is when I stream from the computer using the ipad remote app, music starts then just stops. I go to ATV settings and turn airplay off then back on, then the music start again. Then goes out again. But if I just use the ATV, music, photos, YouTube, movies, etc.. everything works fine. It just when I stream. ATV show strong WI-FI signal. Never had any issues until I did the updates. Tried rebooting ATV, did a restart on the computer. NO GO. I'm thinking it's a home sharing issue but I don't really know. Has anyone else having any problems since the new updates? Or any ideas on what I should try. Any help would be great...
Thanks

iMac 27" 3.06 intel core 2 duo, Mac OS X (10.6.5), Airport extreme dual band

Posted on Mar 9, 2011 6:42 PM

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Jrroz

Q: Home Sharing drop out with Apple TV2

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  • by robertparker,

    robertparker robertparker May 13, 2011 7:29 AM in response to W8less
    Level 1 (0 points)
    May 13, 2011 7:29 AM in response to W8less

    The 4.2.2 software update that came out 5/12/2011 did not fix this problem for me. Very disappointing.

  • by gad1976,

    gad1976 gad1976 May 13, 2011 8:35 AM in response to gad1976
    Level 1 (4 points)
    iLife
    May 13, 2011 8:35 AM in response to gad1976

    I can use home sharing and stream video from my ipad to my apple tv with no problem.  I can watch netflix with no problems.  I can use all the other apple tv functions with no issue.  I simply can't use home sharing from my macbook pro to my apple tv with out it dropping the connection after a few minutes.

  • by Satchris,

    Satchris Satchris May 13, 2011 12:39 PM in response to Mike Di Palma
    Level 1 (0 points)
    May 13, 2011 12:39 PM in response to Mike Di Palma

    Mike,

     

    Amen.

  • by Stoomcgroo,

    Stoomcgroo Stoomcgroo May 13, 2011 1:13 PM in response to Jrroz
    Level 1 (0 points)
    May 13, 2011 1:13 PM in response to Jrroz

    Same problem as indicated in many posts above.  ATV2 has been working quite happily since January then latest update comes out and now home sharing drops after approx 1 hour.  It only returns if you do a full reinstall and then drops after an approx 1 hour.  Otherwise I have to remove the power and restart the box where it picks up home sharing again and then drops after an approx 1 hour....  Perhaps you can sense the cycle of doom here....

  • by googull,

    googull googull May 15, 2011 6:50 PM in response to Stoomcgroo
    Level 1 (9 points)
    iCloud
    May 15, 2011 6:50 PM in response to Stoomcgroo

    Problem just started with the 4.2.2 software update. ATV2 is on a hardwired net connection. iTunes running on Vista.  PC shows no wobble but streamed movies stop every 10 minutes.  ATV2 doesn't require reattach to home sharing, just reopen iTunes share, select movie, and resume. Still a disruptive pain.  Certainly time related as drop out happens at different areas depending on where movie is started.

  • by glslater,

    glslater glslater May 15, 2011 9:05 PM in response to googull
    Level 1 (0 points)
    May 15, 2011 9:05 PM in response to googull

    After replacing my router 4 days ago and getting my ATV2 home sharing functionality back, I promised to provide an update here after a few days.  So far, so good.  Everything has worked great since then, and I haven't seen a single hiccup.  Granted, I haven't spent that whole time continuously using it (or even close to that), but I've spent some time each day using it, and all has been well.   When not in the home theater room to watch TV, I've left it running streaming shuffled music from my iTunes collection.  Every so often I would walk into the room to confirm that all was well, and it always was.  I'll continue to monitor and report...

     

    In my particular case, I have no idea what is so fundamentally different now from my previous setup.  Went from a D-Link DIR-655 router to a Cisco/Linksys E4200, and left the E4200 with basically default settings, except for the bare minimum I had to do to configure my wireless setup (the connection to the ATV2 is hardwired).

  • by Dee314,

    Dee314 Dee314 May 16, 2011 2:19 AM in response to Jrroz
    Level 1 (0 points)
    May 16, 2011 2:19 AM in response to Jrroz

    The only thing that works for me is just unplug and restart AT2… not happy Apple…

  • by W8less,

    W8less W8less May 16, 2011 9:52 AM in response to Dee314
    Level 1 (0 points)
    May 16, 2011 9:52 AM in response to Dee314

    Still a problem Saturday, so I checked in my ATV menu for "update software" and sure enough, a fresh new one was available. So I updated software, turned everything off and back on again, and PRESTO!

    No change. Everything still drops out within 30 seconds.

  • by balord,

    balord balord May 18, 2011 3:34 PM in response to balord
    Level 1 (20 points)
    May 18, 2011 3:34 PM in response to balord

    I can confirm that downgrading to 10.2.1 solved my iTunes streaming problem.  I did not ever have Netflix or other streaming problems, so I can't speak to that.

     

    I luckily had an old copy on another computer that I had not yet upgraded to 10.2.2.   I did a regular drag/copy of my 10.2.1 iTunes app onto the Applications folder containing the 10.2.2 app across my network.

     

    Of course all the regular caveats apply like make sure you have backups of your music and your iTunes app, etc.  But this worked for me and I've been streaming much longer than the point where it used to cut out.

     

    Again -- Mac mini OS 10.6.7, streaming from iTunes 10.2.1 via a Linksys router running DD-WRT to Apple TV running OS 4.2.2 (2203).

  • by manfredfromhamburg,

    manfredfromhamburg manfredfromhamburg May 19, 2011 12:54 PM in response to W8less
    Level 1 (0 points)
    May 19, 2011 12:54 PM in response to W8less

    Where is Apple to solve this issue? My Homesharing streaming drops out every 3 Minutes...since one update in the past i had this problem. It is not applelike!

  • by addjames,

    addjames addjames May 20, 2011 11:29 AM in response to Jrroz
    Level 1 (0 points)
    May 20, 2011 11:29 AM in response to Jrroz

    I've been having problems streaming movies from iTunes to Apple TV. Over both Ethernet and WiFi connections. I've also tried playing the media in iTunes and Airplaying it to the Apple TV instead, and that was also unreliable. All these problems became much worse after the Apple TV 4.2.2 update.

     

    Also had a problem where iPhone Remote app couldn't connect to any of my libraries. Deleted the app and re-installed it and it fixed that problem.

  • by jacksarasota,

    jacksarasota jacksarasota May 20, 2011 12:15 PM in response to addjames
    Level 1 (0 points)
    May 20, 2011 12:15 PM in response to addjames

    Same here. This absolutely *****! Everything worked fine until the 4.2.2 update. Since then homesharing doesn't work anymore. HELLO APPLE! ANYONE HOME??

  • by Ebenezergood,

    Ebenezergood Ebenezergood May 21, 2011 1:38 AM in response to Jrroz
    Level 1 (0 points)
    May 21, 2011 1:38 AM in response to Jrroz

    I have been having similar problems with homesharing dropout, using ATV2 over a WLAN.  Like an earlier poster, I wondered whether the encryption key cycling by my router was causing the drop out.  After setting "shared key renewal" to zero (default was 3600 seconds/ 1 hr) so far I have not had a dropout.

  • by Mike Di Palma,

    Mike Di Palma Mike Di Palma May 21, 2011 6:15 AM in response to Ebenezergood
    Level 1 (0 points)
    May 21, 2011 6:15 AM in response to Ebenezergood

    That's great for you, but how about those of us using all Apple products, and a Time Machine as a router ... we don't have the option to change the "shared key renewal."

  • by routerdude,

    routerdude routerdude May 21, 2011 10:36 AM in response to Jrroz
    Level 1 (0 points)
    May 21, 2011 10:36 AM in response to Jrroz

    Well it appears that the 4.2.2 fixes a LOT of WiFi issues and connecting using AppleTV. I just installed it and everything is back to working. My problems was that the apple TV connected to the wifi but would loose itself and not be able to transmit any packets across the wifi.

     

    Of course apple didn't admit it but looks like the 4.2.2 version has everything working again.

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