Q: Home Sharing drop out with Apple TV2

Markus Krueger wrote:

 

I have unplugged modem, router and ATV2 and restartet my Mac. As before, ATV worked for about 15 minutes then lost the connection. However, I could still use Airplay. When I close and restart iTunes, Airplay would not work anymore.

 

As my Remote apps on both iPhone and iPad cannot find my Mediathek anymore, I suppose iTunes' Home Sharing could be the source of problems.

I've had the same problem with iOS remote app periodically not finding Apple TV or any of my three iTunes libraries. Even tried restarting everyhing and deleting app. Eventually just starts working again. This whole thing feels like a Home Sharing issue. I haven't done the update that came out this week... going to hold off for iOS 5 based on everyone's results here.

Right

I used a cable to restore my ATV2 from my mac and then went through the annoying setup again, set the wifi and home sharing. watched 2 episodes of a tv show from iTunes on my mac on ATV and it was fine - no drop outs

Perhaps this has fixed the issue? fingers crossed

thanks for the tip whomever suggested it!!

Dave

Apple TV2 is now running perfectly. First I assigned a static IP address to ATV2. But still it disconnected after 1 hour. This brought me the idea to set the renewal time for the WPA key in my router settings to 0 (before it was 3600 seconds). That was it.

Well, for those of us with an Airport Express, you cannot set the renewal time for the WPA key to 0. There is a minimum 1 minute. But I did assign a static address to my iMac, and my ATV2. I'll just wait and see how it works out.... Fingers crossed! I'll come back and post in a few days time if everything seems resolved.

Man I couldn't figure out whether it was my apple tv 2, or iPad 2 or my hp laptop that was causing issues with AirPlay. Recently bought ATv 2 hoping I'll be able to AirPlay over wifi but connection keeps dropping out. So so annoying. Wastes time and you can't do what you wanna do. I'm amazed at how apple hasn't fixed this issue. Very disappointing

had it again last night. stopped time machine to my time capsule, quit itunes and rebooted atv and it worked for an entire film.

its hard for me to full say what the issue (percieved cause of hte issue) is as I have a beta verison of itunes at the moment, but i think its to do with time machine backing up and hogging the wifi

Yeah don't think it's the time machine issue. I don't have time machine. Just an iPad, and iTunes on my hp laptop. All connected to the same wifi but AirPlay doesn't work 90% of the time even though wifi is working on all three things. There is just some issue with AirPlay and not wifi or time machine or anything else

Exchanged my AT2 for a new one. Hasn't locked up yet, but the "Home Sharing" disconnecting after a few hours is still there.  Ran the update from Apple, same issue.  Netflix won't even load anymmore.  What a piece of junk. No wonder this is still a hobby for Apple, they can't even figure out how to make it work properly. I guess I'll have to keep restarting the iMac everyday, twice a day, three times a day to make it work...

I have an iMac i7 that holds my iTunes library, use an Airport Ext 5GHz for wireless connection to the ATV2. I just switched to a static IP for the ATV2 and it appears after several days not to drop the home sharing connection.

But, it still does not update the play count. And yes it's checked in my iTunes prefs to update play count.

-JD-

*fingers crossed* but my ATV is back to 100%

I logged out of Home Sharing on all devices (ATV, iTunes, iPad)

Increased my DHCP lease to 1 day

Increased the ATV sleep setting to 1 hour

Power Cycled (full shut off, not a reset) everything including Airport Extreme

Rebooted and logged back in.

Going on 3 days now with no drops - have watched 8+hrs of TV on there. (MLB, iTunes Library, Netflix) -- all have worked fine.

Running iTunes 10.5 latest beta, TV iOS latest non beta version, ATV is hardwired GigE

I hope it holds up.

Okay I have tried all suggestions but the hard wired option (computer and router are in a totally separate room and it would require running lines across hall ways).

Current problems:

Shows stop mid-way - the connection does not get "lost" the show merely goes to pause and stays there no matter what you do. I think this one may be a connectivity issue with the new iTunes update as I have noticed when this happens I end up having to force quit iTunes even when I have unplugged the Apple TV first as if they are still trying to talk but failing. This is not a universal problem as I can go to other shows and watch them just fine it is just the one that stays locked. At first I thought it might be an HD issue as it first happened with an HD episode of Rizzoli and Isles but then after changing the settings I watched a newer episode with no issues. Then the problem occurred again with a non-HD version of an episode of Alphas. Same issue as before even if you start the episode from the beginning it still freezes at the exact same spot.

Following the suggestions from this thread here is my current set-up:

Used the restore defaults and updated Apple TV 2 using the mini usb connection. Had some issues with this kept getting error code 1602 (I think) until I unplugged the power cord and had the Apple TV just draw power via the USB connection. Didn't realize it could do that but it did and the update and restore was completed successfully.

Current set-up:

iMac 2.8 GHz intel core 2 duo running 10.7 with the latest iTunes update as well.

Moterola modem with an AirPort Extreme base station. The iMac is connected via cable the Apple TV is the only wireless client on the network normally.

Have both 5 GHz and 2.4 GHz bands running but not the "wide channel" selection.

Manually configured the internet connection per one suggestion so that the subnet Mask, Router Address and DNS server address match those in the computer (not the router - which has a static IP).

The Apple TV has it's own assigned IP address on the network which is programmed into the router and the firewall settings.

Any suggestions on combating this latest hiccup?

New wrinkle in this one:

I just had to unplug my Apple TV because I lost my internet connection on my iMac even though everything was indicating that the connection was functioning just no information was getting through.

Unplugged Apple TV and instantly everything worked fine.

Anyone seen this before: set-up is listed in the post above. This is a first even pre-update that never happened. The only change to the Apple TV itself I have made is changing the sleep time to 5 hours vice 1 hour today.

Hey there. Did this setup work for you? Assigning static IPs?

I can't answer for Simon but for me but so far there has been no more droping of the connection.

The only thing I learned with my set-up (Thank you Apple Tech Support) was that if you hard wire your computer to your router and have a static IP assigned to your router and your apple TV, make sure you assign an IP address outside the range your router assigns to your computer. That was what was causing the interference before, something about mixing protocols which I am not totally clear on but it works.

I also reset my Apple TV and updated it (USB connected) one last time and since then I have had no more freezes or issues of any type.

To fix the movie freezes I just removed it from my library (don't delete it) and then re-added it. For the one rental I had that happen to me on I just informed Apple and they sent it to me again. Once I re-did the USB update again it has not happened since.

Keeping my fingers crossed. In case anyone else wants to try it.

Following the suggestions from this thread here is my current set-up:

Used the restore defaults and updated Apple TV 2 using the mini usb connection. DO NOT plug in a power cord to the Apple TV let it draw power from the USB connection, otherwise it may give you an error message.

iMac 2.8 GHz intel core 2 duo running 10.7 with the latest iTunes update as well.

Moterola modem with an AirPort Extreme base station. The iMac is connected via cable the Apple TV is the only wireless client on the network normally.

Have both 5 GHz and 2.4 GHz bands running but not the "wide channel" selection.

Manually configured the internet connection so that the subnet Mask, Router Address and DNS server address match those in the computer (not the router - which has a static IP).

The Apple TV has it's own assigned IP address on the network which is programmed into the router and the firewall settings.

The iMac's assigned IP address is outside the range of addresses assigned by the AirPort Extreme base station (only use this option if your computer is hard wired to your router).

No offense, but I think the idea of all of us going to hoops and workarounds is just ridiculous. The silly device should work as is. There should be no reason for anyone to go through elaborate means to make this crappy device work.