ichat not connecting to jabber account

Hi,

Welcome to the  Discussions

Have you Enabled the Talk option on your Google account settings (Their web page) ?

This will activate/Enable the Google Web Based Chat in your Google Web Mail page.

The other thing to check is the actual Google name.
The Mail App seems to cope whether you use @gmail.com or @googlemail.com
You have to use/Enter the name as it appears when you are logged in to Google when using iChat.

Moving out from iChat as it were:-
Do you have the Mac Firewall Enabled ?
If so then iChat needs to be allowed here.

Snow Leopard.

With Firewall Enabled go to the Advanced Button and Enable Allow Signed Apps and add iChat to the List.

Leopard.
The Firewall list three Options
Use Allow All or Allow Specific Apps (iChat is Not an Essential App)
If Using SPecific App add iChat to the List

In both OS versions Do Not enabled Stealth in the Advanced Button

Also is iChat being allowed through your router ?
Most devices allow ports up to port 1024 by default.
Apps and games that use ports above this figure need the ports specifically opened.

(I will wait for response on that before telling you more. The first couple of suggestions are more likely)



8:40 PM Friday; March 11, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Ralph,

I used to be able to us iChat from home and since installing a mac mini server at home and reconfiguring the ports/security on my router it appears I may have shut down access to iChat. I would much appreciate it if you could post which application/game ports need to be turned on for iChat.

Hi,

||iChat Ports||TCP||UDP||
|AIM|5190|5190|
|A/V|none|5678, 16393-16402|
|Bonjour|5298|5297, 5298, 5353|
|Jabber|5220,5222, 5223|none|

Note this is the iChat 4 and 5 Range
Add port 5060 UDP for iChat 2 and 3 and extend the group of 10 to 16384-16403 (20 ports)

iChat 4 and 5 also uses an undeclared Random port to do the Screen Sharing part and works if you can and do use UPnP (Or Port Mapping Protocol) to open ports in your routing device.

This Info is from http://support.apple.com/kb/HT1507?viewlocale=en_US for iChat 3 ports which lists the Bonjour and Jabber ports as well.
This one http://support.apple.com/kb/HT2282?viewlocale=en_US lists the changes (reduction in the A/V Group mainly) but does not refer to the first for Bonjour and Jabber.

Then there is this
http://docs.info.apple.com/article.html?path=ServerAdmin/10.6/en/im5945b424.html

This does also list port 7777 for Federation (things to do with linking with other Jabber servers)
It lists 1080 for File Transfers using a Proxy (Not sure if this is Jabber or not)

It also lists "5269 TCP This port is used for encrypted TLS server-to-server connections, as well as nonencrypted connections". I have not come across this on the Client side (but it does say Server to Sever)

As the Clients may still be using iChat 3 (or in fact earlier) port 5060 is still listed and the A/V group is wider as a consequence as they will need them.

The biggest issue will be the Random Port for Screen Sharing.
As far as I can tell this an Audio Chat alongside a VNC part for the Screen Pics.
Both need to work for iChat Screen Sharing to work.

I hope this helps.



10:09 PM Monday; April 11, 2011

Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Hi Fly Boy,

Good to hear.

7:14 PM Sunday; April 17, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"