Screen Flicker with External Monitor

I have a brand new MBP 17 inch running 2.3GHz i7 with 8GB RAM.

When I connect my 24 inch Apple Cinema Display, I get constant flickering and the screen trying to re-size on the Cinema Display (the display for the laptop is unaffected). Not sure if this is being caused by Thunderbolt (it is the same port now as what you would use to connect an external monitor in previous Macs) or not, but this is an annoying issue.

Anyone else having this problem? Apple are you listening?

17" MacBook 2.3GHz i7, Mac OS X (10.6.6)

Posted on Mar 11, 2011 4:15 AM

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203 replies

Jun 25, 2011 7:43 AM in response to Wycliffe

Update:

I've switched the HDMI port I'm using on my TV to one of the other standard HDMI ports. Previously I was using the HDMI/DVI port since my previous MacBook Pro used a DVI to HDMI cable.


I'm not sure what the differences between those two HDMI ports are, but the display flicker is much improved. It still happens, but it's very infrequent now. I would say it's down from once every 10 or so seconds to about once every 10-15 minutes. At least at first.


I've also noticed that over time (within the span of an hour) it starts to happen a bit more frequently.


Sometimes it's not even the whole TV that's flickering. At times it's just the bottom half or the top half.


I wonder if it has anything to do with how hard the graphics processor is working, or how hot it gets. I haven't tried taxing it very much besides online Flash video like YouTube.

Jun 28, 2011 6:11 AM in response to Heronymo

Confirmed, Heronymo is right, applied the firmware update and almost immediately upon rebooting, my 24" Cinema Display attached via Thunderbolt did the sideways wiggle of the bottom 1/4 of the screen.


I've been trying to be the patient one on this thread, "yes apple knows about it", "yes, apple is working on it", "yes they'll get a fix to us" but you know what? I'm really really sick of a $3000 computer and a $900 monitor blinking on and off and shifting to the side.


FIX THIS APPLE!!!

Jun 30, 2011 8:11 AM in response to Heronymo

This seems not to be a Thunderbolt issue but something Apple has inadvertently created in its new OS release.


Just an observation here, using a MBPro15": by lowering the external monitor resolution from 1900x1200 to 1600x1200 (lose a lot of "real estate", of course) eliminates flicker on my Cinema Display. This suggest overload, but it's a new problem, to something that APPLE HAS INADVERTENTLY CREATED for those of use who rely extensively on external monitors (I use two, one a the office and one at my home, too).


Model Name: MacBook Pro

Model Identifier: MacBookPro6,2

Processor Name: Intel Core i7

Processor Speed: 2.66 GHz

Number Of Processors: 1

Total Number Of Cores: 2

L2 Cache (per core): 256 KB

L3 Cache: 4 MB

Memory: 4 GB

Processor Interconnect Speed: 4.8 GT/s

Boot ROM Version: MBP61.0057.B0C

SMC Version (system): 1.58f16

Serial Number (system): W80513NCAGZ

Hardware UUID: 989D3FC0-AAC8-5729-8C21-D7268A0FE0EC


Intel HD Graphics:


Chipset Model: Intel HD Graphics

Type: GPU

Bus: Built-In

VRAM (Total): 288 MB

Vendor: Intel (0x8086)

Device ID: 0x0046

Revision ID: 0x0018

gMux Version: 1.9.21

Displays:

Display Connector:

Status: No Display Connected -----> NOT SURE WHY THIS IS STATED ..... A DISPLAY IS CONNECTED (USING IT NOW)


Thunderbolt: No hardware was found.

Jul 1, 2011 9:35 PM in response to Allison Sheridan

New iMac 27 inch user here with the Apple 24 inch external display having the same issue. I really hoped that last firmware was going to fix it, but it seems worse. I buy Apple stuff to avoid this kind of issue. Grrr.


Come to think of it, I have never needed to post anything here before.


If Apple Customer Care is reading this thread please let us know this is being fixed ASAP!

Jul 2, 2011 7:58 AM in response to Allison Sheridan

Good idea! I'll do that today. I called them initially, but they just directed me to the Genius Bar, which had no solution for me either. I'll call them back and tell them it's sitll not working properly.


Perhaps we should also fill out bug reports on the feedback pages to cover all the channels.


MacBook Pro

http://www.apple.com/feedback/macbookpro.html


iMac

http://www.apple.com/feedback/imac.html

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Screen Flicker with External Monitor

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