2366 Views 2 Replies Latest reply: Mar 28, 2011 10:54 AM by d'andreTeeter
Plausibly, you might have ended up with two different versions of iTunes on the PC, and the iPod is trying to connect to the wrong one. To check for that, see the *Opening iTunes* section down the bottom of the following document:
[Troubleshooting iTunes installation on Mac OS X|http://support.apple.com/kb/HT2311]
But if no luck there, try a complete uninstall/reinstall of iTunes, as per the following document:
[Removing iTunes for Mac OS X|http://support.apple.com/kb/HT1224]
Thanks, but no go. Following all your suggestions, and then downloading itunes 8.0.1 (the one that it said I needed for OS 10.4, when I hook up my iPod I still get the message "The ipod cannot be used because it requires Itunes version 9.0 or later. Go to WWW.itunes.com to download the latest version of iTunes". And, like before, when I download version 9, it says I cannot load it on my version of software.
Any more ideas?