Chriscic

Q: Significant light leakage, few light botches on sides/corners  - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

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Q: Significant light leakage, few light botches on sides/corners  - defective?

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  • by adcx64,

    adcx64 adcx64 Mar 15, 2011 6:49 PM in response to Chriscic
    Level 1 (10 points)
    Mar 15, 2011 6:49 PM in response to Chriscic
    I'm getting my third tomorrow bc of this issue, I will try a different store... Wish me luck!
  • by Yoshi80,

    Yoshi80 Yoshi80 Mar 15, 2011 6:53 PM in response to Chriscic
    Level 1 (0 points)
    Mar 15, 2011 6:53 PM in response to Chriscic
    Well scratch my last post. After using the new iPad all night light is clearly bleeding through now. Odd how it wasn't this bad earlier. Think I'll just get a refund for now as I am accepting the fact I just have awful luck with electronics.

    Lesson learned; nothing is worth waiting in line 8 hours for.
  • by dc202,

    dc202 dc202 Mar 15, 2011 7:02 PM in response to GENE GOLDENSTEIN
    Level 1 (0 points)
    Mar 15, 2011 7:02 PM in response to GENE GOLDENSTEIN
    I don't remember widespread reports of the Gen1 having this problem, so if someone wants to make a statement like that, it would be helpful if they backed it up.
    I have an incoming new Gen1 so I will be happy to report if it has this issue.
  • by tattooedchick,

    tattooedchick tattooedchick Mar 16, 2011 3:42 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 3:42 AM in response to Chriscic
    I showed my iPad 2 to my father and he says he believes the yellow/white tint(light leakage) is coming from the magnets that were placed inside the iPad 2. Don't know if this is a possible answer or not since about 60% of the people that own an iPad 2 are reporting the light leakage issue.
  • by Jersey-Mike,

    Jersey-Mike Jersey-Mike Mar 16, 2011 3:53 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 3:53 AM in response to Chriscic
    No matter if your iPad is engraved if there's. a light leak they will fix the problem. Engraved or Not. Maybe they are addressing the problem & that's why shipping on the Apple Store is 4-5 Weeks ? (Who Knows)
    I hope they fix this issue soon because I love the new iPad2 over my original iPad.
    .

    After this is said and done if anyone is holding out for a cheaper iPad2 there's gonna be a BIG supply of Refurbished ones to purchase!
  • by themovieguru,

    themovieguru themovieguru Mar 16, 2011 3:52 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 3:52 AM in response to Chriscic
    My order is on its way to me, and the more I read on this forum and others, the more petrified I become about getting a defective iPad 2 with bleeding light. I've read a lot about people returning them for ones that have the same problem, so after nervously reading a lot of posts on this topic I have two theories:

    1) There are bad batches of iPad 2s which contain hundreds, maybe thousands of defective units per shipment. So when someone exchanges one in the same area/same store where they got the first one, it will be from the same batch, hense same defect.

    2) Apple rushed production, had no quality control and didn't notice a serious defect in their backlight/screen components and/or method of production. This means the majority of iPad 2s out there are defective.

    Obviously I don't know the numbers so there's no way to know for sure how frequently this shows up, but I'm still very worried that my $600 iPad 2 will be a dud with bleeding light and dead pixels.

    Does anyone have any idea about percentage of affected units?
  • by Jersey-Mike,

    Jersey-Mike Jersey-Mike Mar 16, 2011 3:55 AM in response to themovieguru
    Level 1 (0 points)
    Mar 16, 2011 3:55 AM in response to themovieguru
    There no way of knowing the exact or close estimate on how many people are having problems with the iPad2
  • by Merged Content 1,

    Merged Content 1 Mar 16, 2011 4:21 AM in response to themovieguru
    Level 6 (11,040 points)
    Mar 16, 2011 4:21 AM in response to themovieguru
    Movieguru.."petrified" is a strong word...if it's not right Apple will fix it, their customer service has always been stellar in my experiences...sometimes they are slow to react but they eventually do...that's why I personally buy their products...

    I'm petrified that something more awful than already has happened will befall the poor people of Japan, my iPad 2 issues ...not really importNt at all in the scheme of things...just my perspective.
  • by petedgr8,

    petedgr8 petedgr8 Mar 16, 2011 5:27 AM in response to Merged Content 1
    Level 1 (0 points)
    Mar 16, 2011 5:27 AM in response to Merged Content 1
    Movieguru: I picked mine up in Texas, and got another defective unit in Washington, DC. I'm going to take a guess and say I didn't just get unlucky.
  • by themovieguru,

    themovieguru themovieguru Mar 16, 2011 6:24 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 6:24 AM in response to Chriscic
    Based on this information it seems like there aren't actually any non-defective iPad 2s out there! Obviously that's not true, but the ratio doesn't look good you've got to admit. Do you think Apple will announce something about it, or will they just ignore it like Microsoft and the xBox 360s red ring of death controversy?
  • by smack57,

    smack57 smack57 Mar 16, 2011 8:41 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 8:41 AM in response to Chriscic
    I'm on my second first had 1 dead pixel and light bleeding this also has a little bleeding. I still have my iPad one as well so I'll do a comparison looking for bleeding on that and post back.
  • by vanleerb,

    vanleerb vanleerb Mar 16, 2011 11:15 AM in response to smack57
    Level 1 (0 points)
    Mar 16, 2011 11:15 AM in response to smack57
    Just sharing my story - I don't often do this, but Apple needs to hear from us all!
    So I stood in line for a long time on Friday, got my new iPad, raced home to get started and of course the first thing I notice is this defect in the bottom right part of the display.
    Next day I checked to make sure it was still there, called the store and of course, the sales person said they were sold out and to call next week.
    I called on Tuesday and the sales person was helpful, set me up with an appointment and last night I went to get my new replacement. The new one has the same problem. They even opened while I was there.

    While the guys at the apple store were friendly and helpful, what I find frustrating is the lack of concern that they are replacing defective iPads with more defective iPads. How many times will I have to replace the darn thing?

    I would say this is a huge blow to Apple's reputation on quality. I'm just going to keep taking it back until I get one that I'm satisfied with. Apple is lucky I don't ask for a refund. I hope all of these units are refurbishable...What a waste of resources, if not.
  • by j0hnd0e,

    j0hnd0e j0hnd0e Mar 16, 2011 11:21 AM in response to vanleerb
    Level 1 (0 points)
    Mar 16, 2011 11:21 AM in response to vanleerb
    same experience here, although the second unit i got wasnt as pronounced so i may hold on to it for alittle while until this issue hopefully gets addressed by apple.
  • by wasabigrinch,

    wasabigrinch wasabigrinch Mar 16, 2011 11:26 AM in response to Chriscic
    Level 1 (0 points)
    Mar 16, 2011 11:26 AM in response to Chriscic
    I'm having the same issue as well. I bought the 64GB wifi model, saw the leakage, took it back, and ended up with one that is significantly worse .

    The people in the Apple store were very helpful, and the technician said he would pass on the issue to their engineering team. Apple must already know about this... I'm just waiting to hear how they plan to fix it.

    I own several apple computers and am generally very happy with my experience so far. This was kind of a bummer tho!
  • by GENE GOLDENSTEIN,

    GENE GOLDENSTEIN GENE GOLDENSTEIN Mar 16, 2011 12:43 PM in response to vanleerb
    Level 1 (115 points)
    Mar 16, 2011 12:43 PM in response to vanleerb
    This is so not true!

    I would say this is a huge blow to Apple's reputation on quality. I'm just going to keep taking it back until I get one that I'm satisfied with. Apple is lucky I don't ask for a refund. I hope all of these units are refurbishable...What a waste of resources, if not. ""
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