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Significant light leakage, few light botches on sides/corners  - defective?

290970 Views 1,095 Replies Latest reply: Nov 8, 2012 6:51 PM by NiqueXyZ RSS Branched to a new discussion.
  • Lager1974 Calculating status...
    I had the same problem, took it into Towson store this morning, with an appointment of course, and they gave me a new one. 64 gig Verizon wifi. They smirked when I told them the problem, so they must know about it.

    Apple rocks.
    iPad 2, iOS 4
  • Joseph T Bergen Calculating status...
    I have used my unit for a full day and a half now and the light leakage seems to be dissipating quite a bit. I now how to crank the brightness all the way up to MAX settings to really see anything. I have been rubbing my thumb along the bezel to see if the screen simply needs time to settle.

    I am willing to bet that this is the case in most scenarios. Hence when you go get a replacement those units have had some more time to settle on there own after shipping from China/Foxconn. I don't know if I am right or wrong but I would say give your until a few days before jumping up and getting a replacement.
    iMac 24" (3.06 GHz Intel Core 2 Duo) 1TB HD, 8 GB 1067 MHz DDR3 RAM Mac OS X (10.6.6), Mac OS X (10.6.6)
  • gwforeman Level 2 Level 2 (410 points)
    I am seriously thinking of canceling my online order now, and hanging on to my iPad 1 until they sort this issue out. The nearest Apple store to me is 1.5 hours away, and it would be a real pain to go through what some of you are experiencing.

    My order is over a month away, so I may wait a few days before canceling, but I am reading this light bleed, and lesser quality screen is widespread.
    Dell XPS/9000, Windows 7
  • Joseph T Bergen Level 1 Level 1 (5 points)
    I wouldn't say the screen is lower quality. Everyone needs to realize that Apple has utilized a different method for attaching the screen to the unit this time. With the iPad 1 they used clips to hold the screen in place. This time around they used a bonding agent to adhere the screen to the unit, which may explain the light leakage in the first few days since these things are shipping SO fast out of China the bonding agent may not have full time to dry.

    As I have mentioned in my posts the light leakage seems to be a lot less now and it has only been a day and a half since I got the unit. I wouldn't worry about the ones shipping in a month. Apple is certainly aware of this issue by now and is working to correct the problem. Just a theory but that might be why they increased the shipping time from 2-3 weeks to 3-4 weeks...gives the bonding agents time to dry and fully adhere.
    iMac 24" (3.06 GHz Intel Core 2 Duo) 1TB HD, 8 GB 1067 MHz DDR3 RAM Mac OS X (, Mac OS X (10.6.6), iPhone 4 32GB (Verizon) & iPad 2 64GB Black (Verizon)
  • gwforeman Level 2 Level 2 (410 points)
    I wonder if those with the light leak havetried setting some books or something weighted on the screen overnight to see if it seals. I for one would try it first before returning it if I had mine yet. Certainly not enough weight to cause damage, maybe just a couple of books? Just my thinking.
    Dell XPS/9000, Windows 7
  • Joseph T Bergen Level 1 Level 1 (5 points)
    That is why I tried rubbing my thumb along the bezel and that seems to have worked a bit. I am actually going to try the book thing as well since I have to go out of town today. I will check the unit tonight and post results. Thanks for the idea!
    iMac 24" (3.06 GHz Intel Core 2 Duo) 1TB HD, 8 GB 1067 MHz DDR3 RAM, Mac OS X (10.6.6), iPhone 4 32GB (Verizon) iPad 2 64GB Black (Verizon)
  • Jersey-Mike Level 1 Level 1 (0 points)
    My white 64gb wifi pad looks the same as brzilian's picture in a previous post

    Went back to the apple store today and they said they are aware on the issue. They looked at mine and said that it's the same problem as they had with their iPhone 4 with the yellowish light leakage. They said it should disappear after a week. It's caused by the glue they used and it is still curing. So I wil give them a wek and see. I also contacted apples main tech support and have a record of my problem. Apple has a 14 day return policy so yes I can give them a week. I personally think it will but will wait and see.
    iPad, Windows 7
  • amphiblien Calculating status...
    I bought mine (white) on Friday after waiting all day. The bleeding was really noticeable. It would worsen when touched. Took it back Saturday. To my surprise I was thrilled that Apple had a replacemen after selling out on Friday. I checked it out in the store, but it seemed ok in the fluorescent light.. I figured it was a fluke. After setting the new unit up at home I noticed the leaking on the new one again with video and applications with dark backgrounds.

    Dissapointing Indeed. iPad 1 was flawless, so who would have thought that the iPad 2 would have issues?
    Hopefully Apple will make it right.

    Anyone know how long refund/replace policy is for? My Android fan colleagues will never let me live this one down.
    iPad2, iOS 4, White32gig
  • KeynoteUS Calculating status...
    After dealing with this issue when the iPad 1 came out, I will probably just keep the yellow light leaking iPad 2. Exchanging a device is like gambling in a casino because based on my experiences from last year, most iPads have this issue. Why not just return the device you say? Well, I love Apple products and I really like iPads; therefore, I will let Apple take advantage of me this time.
  • LilSnoop40 Level 1 Level 1 (0 points)
    well i just returned my iPad 2 to walmart due to the light leakage. now i have to wait a few weeks for more to get in stock.... the question is if i do buy a new one more then likely it will have the same problem, are they really gonna fix this?


    what to do...
    iPad2, iOS 4
  • ClubUgly Level 1 Level 1 (20 points)
    I don't think it's light bleed as you can't see the light from the back of the unit. The effect is more similar to placing your finger on your flat screen tv or monitor.

    Considering these units were bonded with glue, I'm assuming these light blotches are from the bonding of the glue adding pressure at these points(similar to finger pressure on a screen) thus creating the light/yellow blotches you see.

    It does make sense that pressure is created from the glue drying/bonding process in where the glue shrinks or tightens adding uneven pressure on the screen which is reflected on the corners and sides of the units.

    Personally they should have stuck with the clips and used a gasket for a seal as the glue idea was bad thinking on there part and a 5th grader can tell you that. As long as they continue to use the same method, it won't be fixed. They have to do a recall or stick it too us again like the iPhone 4.
    iPad 2, iOS 4
  • jrg1313 Level 1 Level 1 (0 points)
    I just got back from the Apple store and I am livid. When I told the so called "Apple Genius" lady about the abnormal backlight bleeding that I was experiencing on my iPad she told me, and I quote, "Backlight bleeding is a feature of the iPad," and she refused to replace my device. I sincerely hope that this issue fixes itself over time or Apple develops a solution for the backlight bleeding.
    iOS 4
  • Scooter Dog Level 1 Level 1 (20 points)
    I suppose YMMV. When I returned by iPad 2 yesterday, they were as nice and apologetic as could be. They didn't have any more in for replacement. I told them I preferred to sit tight for now and continue using my iPad 1 until this issue shakes out.
    iPhone 4, iPad, MacBook Pro, iOS 4
  • gwforeman Level 2 Level 2 (410 points)
    jrg1313 wrote:
    I just got back from the Apple store and I am livid. When I told the so called "Apple Genius" lady about the abnormal backlight bleeding that I was experiencing on my iPad she told me, and I quote, "Backlight bleeding is a feature of the iPad," and she refused to replace my device. I sincerely hope that this issue fixes itself over time or Apple develops a solution for the backlight bleeding.


    I would have spoken to someone else, or demanded a refund.
    Dell XPS/9000, Windows 7
  • ClubUgly Level 1 Level 1 (20 points)
    Yes go back and speak to someone of higher authority and make sure you mention to the the stupid excuse the gal made and her name, description and response
    iPad 2, iOS 4
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