Chriscic

Q: Significant light leakage, few light botches on sides/corners  - defective?

Actually I'm pretty sure the answer is yes, but thought I'd share my experience here. Very disappointing, but certainly completely usable until I can exchange.

Hoping it's one of those strange manufacturing things where it "needs to settle," but I doubt it.

Note that I have an iPad 1 also, and it definitely doesn't have this problem.

iPad 2, iOS 4

Posted on Mar 11, 2011 4:58 PM

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Q: Significant light leakage, few light botches on sides/corners  - defective?

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  • by TSloper,

    TSloper TSloper Mar 14, 2011 4:40 PM in response to vidguy7
    Level 1 (0 points)
    Mar 14, 2011 4:40 PM in response to vidguy7
    I did this exact side by side comparison last night with some Netflix movies. The iPad 1 blew away the iPad 2. On the iPad 1 the black bars were not visible. On the iPad 2 the black bars were clearly visible.

    I returned the iPad 2 today for the light leakage spots. I couldn't justify $800 for the iPad 2 plus cover when it was providing an inferior user experience compared to the iPad 1. I don't expect Apple to acknowledge there is an issue publicly but I do hope they make a change to the manufacturing process to alleviate this issue in the near future. It definitely looks like there is too much pressure being put on the edges/corners of the LCD panel. A light press near any of the affected areas made them worse.

    What is concerning is that these units made it out the door. What ever happened to QC?
  • by adcx64,

    adcx64 adcx64 Mar 14, 2011 6:07 PM in response to Chriscic
    Level 1 (10 points)
    Mar 14, 2011 6:07 PM in response to Chriscic
    i just returned mine for a new one and the new one has it too.......... unbelievable!
  • by Jersey-Mike,

    Jersey-Mike Jersey-Mike Mar 14, 2011 7:16 PM in response to Chriscic
    Level 1 (0 points)
    Mar 14, 2011 7:16 PM in response to Chriscic
    Still waiting for the leakage to go away and it's still there. I probably going to return mine. I will see if I can get a replacement or if not wait till they get some new ones in.

    This is crazy to have this problem with a $700 item from apple
  • by ELebron77,

    ELebron77 ELebron77 Mar 14, 2011 7:49 PM in response to Chriscic
    Level 1 (0 points)
    Mar 14, 2011 7:49 PM in response to Chriscic
    Stood in line for 4 hours...bought mines at West Farms Mall in Connecticut.....16 gig wifi......big bright light leakage right above home button and left side to right corner. None in stock for replacement at the apple store where I purchased it
  • by shameer_mulji,

    shameer_mulji shameer_mulji Mar 14, 2011 10:42 PM in response to KeynoteUS
    Level 1 (5 points)
    Mar 14, 2011 10:42 PM in response to KeynoteUS
    Who else are they going to buy displays from? There are only approximately five companies that have the capacity to manufacture displays at such a large scale: LG, Samsung, Toshiba, Sony, Hitachi - and they supply practically every company such as Apple, Dell, Viewsonic, etc.

    Short of Apple opening their own plants and manufacturing their own display I don't see who else Apple can buy displays from. They make approximately 175 million iDevices per year on top of the 15 to 16 million macs per year.

    Do you know any other company that can supply close to 200 million display panels per year to one company, let alone other companies that need displays?

    I'm not trying to downplay everyone's display issues as they are legitimate issues which Apple has to deal with but there's only a handful of companies that can supply Apple.
  • by papetorh,

    papetorh papetorh Mar 14, 2011 11:56 PM in response to Chriscic
    Level 1 (0 points)
    Mar 14, 2011 11:56 PM in response to Chriscic
    im from venezuela, i got my ipad 2 16 gb wifi model the first day at best buy in florida, and took a flight back home the next day, i see i have some yellow leak light issue, and the apple store in my country dont know when they will get this new product, what shouldo or can i do abou it, should i wait if its glue r is it bad hardware or how can i report it to apple? i will aprecciate a answer
  • by recon73,

    recon73 recon73 Mar 15, 2011 12:20 AM in response to papetorh
    Level 1 (0 points)
    Mar 15, 2011 12:20 AM in response to papetorh
    I have a iPad 2 on order through the apple website. Should I cancel till this issue is resolved?.
  • by papetorh,

    papetorh papetorh Mar 15, 2011 12:36 AM in response to recon73
    Level 1 (0 points)
    Mar 15, 2011 12:36 AM in response to recon73
    i would if i were you.. i have no response on my issue yet
  • by striboi,

    striboi striboi Mar 15, 2011 2:09 AM in response to recon73
    Level 1 (0 points)
    Mar 15, 2011 2:09 AM in response to recon73
    the worst part of my story is that i have a colleague of mine in US till late April.. and he's ready to purchase an iPad for me (as in Europe it's 150$ more for the same product).

    but now i have no idea what to do... should he buy one or...
  • by David M Brewer,

    David M Brewer David M Brewer Mar 15, 2011 2:20 AM in response to striboi
    Level 6 (9,429 points)
    Video
    Mar 15, 2011 2:20 AM in response to striboi
    You friend won't save much in the US... Customs/VAT will eat up the savings on the iPad.
  • by striboi,

    striboi striboi Mar 15, 2011 2:32 AM in response to David M Brewer
    Level 1 (0 points)
    Mar 15, 2011 2:32 AM in response to David M Brewer
    he doesn't have to pay any custom taxes, as it's a personal item (i have a history of buying some electronics in US and bring'em back to EU with me).

    only thing the state tax, which is smth like 8%. anyway, it's a good price if compared to our local prices...
  • by Soulmanager11,

    Soulmanager11 Soulmanager11 Mar 15, 2011 5:43 AM in response to papetorh
    Level 1 (0 points)
    Mar 15, 2011 5:43 AM in response to papetorh
    Buenos Dias. Call Apple and explain the situation to them. They will help you and tell you what steps to take regarding your problem. Tenga un buen dia.
  • by GENE GOLDENSTEIN,

    GENE GOLDENSTEIN GENE GOLDENSTEIN Mar 15, 2011 6:23 AM in response to Chriscic
    Level 1 (115 points)
    Mar 15, 2011 6:23 AM in response to Chriscic
    1-Don't ask here should I return it?- Your an adult you make
    the choice which is best for you.
    2-New products have problems. If you you cannot deal with that don't
    buy a new product.
    3-No crystal balls here.
    4-Grow up and think for yourself.

    Sheesh.......................
  • by cpearless,

    cpearless cpearless Mar 15, 2011 6:32 AM in response to GENE GOLDENSTEIN
    Level 1 (0 points)
    Mar 15, 2011 6:32 AM in response to GENE GOLDENSTEIN
    I'm sorry, but 'New products have problems' is no excuse. That's why products are tested.
  • by Dankss,

    Dankss Dankss Mar 15, 2011 6:32 AM in response to Pettman
    Level 1 (0 points)
    Mar 15, 2011 6:32 AM in response to Pettman
    well i posted a pic of my messed up product a few pages back. i ended up going to the apple store and showing the "genius" the problem. i also printed out this who forum post and gave that to him in anger. he took it back and gave me a new one. i had him open that one in the store and take it in a dark room to test. he told me it has the same issue as the first one. i then told him i dont want either one and will take a full refund. he had to issue me a check directly from apple which i will get in the mail. not sure why but im atleast im getting my money back. im not willing to take a product that seemed rush for the price i paid. they even took back the smart cover.... nice service at the store but i wish their production was equally as satisfying.

    I own a g5 that has been running great since 2007.. ever since apple started making the iphone and ipads their production has gone downhill in my opinion.
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