Why can't Airprint find my printer?

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Level 1

0 points

Why can't Airprint find my printer?

I have an HP printer (C110) which is on the list of supported wireless printers...but Airprint never finds it...It is on my home network and everything is normal....I also downloaded HP Print and it works off my Ipad for wireless photos.....it can find the printer then...so what is up with Airprint? As of now I can only print photos through HP Print and nothing else...I have no interference, no issues with HP Print....any help would be great.

Ipad, iOS 4

Posted on Mar 11, 2011 6:43 PM

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Answer 1

Chris CA

Level 10

82,434 points

Mar 11, 2011 6:49 PM in response to PeterVita

Make sure you have the latest firmware update for the printer.

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Answer 2

pvonk

Level 6

13,851 points

Mar 11, 2011 6:52 PM in response to PeterVita

This issue has come up many times. Two possible solutions frequently mentioned is to upgrade the firmware on your modem, and if your modem does not support Bonjour, then you need to replace it. I don't know about HP Print, whether it requires Bonjour - if so, then you can rule out replacing the modem, since this works for you.

What brand modem do you have. Some Belkins don't work.

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Answer 3

PeterVita Author

Level 1

0 points

Mar 11, 2011 6:53 PM in response to Chris CA

At the risk of looking stupid...How can I check to see what it is the most recent version of firmware on the printer?...and how do I update it?...

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Answer 4

PeterVita Author

Level 1

0 points

Mar 11, 2011 7:01 PM in response to pvonk

I have a teradyne modem from comcast....and everything on my home netwok is fine...It's just odd that HP print can find that printer no problem and Airprint cannot...

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Answer 5

Citivas

Level 1

0 points

Mar 14, 2011 4:46 PM in response to PeterVita

I'm having the same problem. My HP apps find and print from the iphone and ipad's fine. The Mac laptops and iMac find and print to it fine. But none of our iPad's can find the printer from Pages. And I don't see any place in the settings where we can try and fix this by manually providing an IP address or defining what model it is. Seems like AirPrint is the weak link.

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Answer 6

Mar 16, 2011 9:13 AM in response to PeterVita

Forgive my rant, also, I know about the link to Apple for suggested product enhancements...but why oh why do hardware and printer manufacturers "dumb down" the printer client software and force you to do auto discovery? It would be so much easier if you could simply enter the ip address of the target printer. I have a similar problem with an hp laserjet cp1525nw which has the most recent printer firmware. I'll try the HP Printer app and see if that works. Thanks for listening 🙂

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