redbird123

Q: mac keeper?

Hi have a 2010 mac mini 320gb and as i was surfing the web a website called mac keeper said my mac might be at risk. after seeing the website 10 times then i read what they had to say, it said that it would bring a boost to the mac by antivirus and my mac was very slow at that time so i just installed the app. do you think mac keeper is a good app? thanks in advance.

mac mini, Mac OS X (10.6.6)

Posted on Mar 12, 2011 3:07 AM

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Q: mac keeper?

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Nov 23, 2011 6:31 PM in response to K182
    Level 9 (53,825 points)
    Desktops
    Nov 23, 2011 6:31 PM in response to K182

    Glad to hear that.

     

    Do you mind sharing which card it is. They sound smarter the the average bear. I bet they got bitten enough by purchases from Zeobit so now they refuse purchases from them.

     

    Allan

  • by K182,

    K182 K182 Nov 23, 2011 6:38 PM in response to Allan Eckert
    Level 1 (0 points)
    Nov 23, 2011 6:38 PM in response to Allan Eckert

    No probs. it was an Irish Visa Card. Guess the Irish banks are in enough trouble ha ha.

     

    K182

  • by Allan Eckert,

    Allan Eckert Allan Eckert Nov 23, 2011 6:42 PM in response to K182
    Level 9 (53,825 points)
    Desktops
    Nov 23, 2011 6:42 PM in response to K182

    I doubt that an Irish bank is going to be of much help here in Colorado.

     

    It is great to know that they are looking after you so well.

     

    Thanks.

     

    Allan

  • by deedell,

    deedell deedell Dec 5, 2011 10:53 PM in response to redbird123
    Level 1 (5 points)
    Dec 5, 2011 10:53 PM in response to redbird123

    so what is going on with my MacBook Pro then?  I just purchased it in Jan, 2011 and it is acting exactly like our PC desktop did last year when it was infected with viruses, malware, etc. and we had to hire a tech to come out and clean it all off.

     

    here is what it is doing:

    -if I visit a site multiple times in one day, it will eventually lock me out; says "invalid URL".  I can go to Google and re-search, type in the URL in upper box, etc. and it won't let me in.  I simply close Safari and wait until next day, then I can get back in

    -my amazon account is locked due to "unusual activity"

     

    These seem like virus and/or malware activity, don't you think?  Any thoughts are appreciated.

     

    Thanks,

    Diana

  • by K182,

    K182 K182 Dec 6, 2011 6:54 AM in response to deedell
    Level 1 (0 points)
    Dec 6, 2011 6:54 AM in response to deedell

    I cannot offer any help with your problems but do not install Mac Keeper. Its **** and will only make your system worse.

  • by mikesoderstrom,

    mikesoderstrom mikesoderstrom Dec 6, 2011 12:12 PM in response to deedell
    Level 1 (4 points)
    Dec 6, 2011 12:12 PM in response to deedell

    The Amazon issue sounds like someone hacked your account.  How secure is your password?  Has Amazon given you any indication of how to resolve it? 

     

    For the other issue, are you using Safari? Or a different browser? Are they updated to the latest version?

    In all honesty, Lion is still ironing out some bugs, so it could be that or a cache issue in your browser. 

     

    It's not a virus, and like K182 said, certainly do not buy MacKeeper. 

  • by davidac1,

    davidac1 davidac1 Dec 14, 2011 7:43 AM in response to redbird123
    Level 1 (0 points)
    Dec 14, 2011 7:43 AM in response to redbird123

    I installed MacKeeper yesterday (I hadn't seen your post). I had a Mac software update pending and decided to do that this morning. Firstly this update didn't work due to unforseen errors. At the second time of trying, it installed, and of course my MacPro needed to restart and it just hung there with Apple logo and spinning "gearwheel".

    AppleCare came to the rescue. They tried everything by 'phone over the 90 minutes of guidance. Nothing.

    They then recommended I reinstall Lion, and hey presto five and a half hours later my system works again. I have uninstalled MacKeeper and hopefully my system is none the worse for wear. Fingers crossed.

  • by K182,

    K182 K182 Dec 14, 2011 8:00 AM in response to davidac1
    Level 1 (0 points)
    Dec 14, 2011 8:00 AM in response to davidac1

    Although you have reinstalled Lion I would recommend using the advice given in this link.

     

    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/

     

    When I scanned the system after doing the uninstall as described in the link I still found mackeeper and zeobit files lurking in the system.

     

    Since carrying out the steps in the above link I have hardly seen an advert for mackeeper and my system is running fine. I actually think Mackeeper was slowing the system down.

     

     

    I know sfa about computers but Mackeeper is evil.

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 14, 2011 10:38 AM in response to K182
    Level 9 (53,825 points)
    Desktops
    Dec 14, 2011 10:38 AM in response to K182

    I must concur that removal of MacKeeper is a non-trival task. Once it gets its grubby paws into a computer it doesn't want to let good for anyrthing.

     

    Allan

  • by scoastmike,

    scoastmike scoastmike Dec 16, 2011 3:41 PM in response to userremoved
    Level 1 (0 points)
    Dec 16, 2011 3:41 PM in response to userremoved

    App Cleaner, hands down the best way to get rid of an app and all it's associated plugins, library items, hidden files, etc. (of which you'll find a few from MacKeeper)

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 16, 2011 4:13 PM in response to scoastmike
    Level 9 (53,825 points)
    Desktops
    Dec 16, 2011 4:13 PM in response to scoastmike

    Sorry to burst your bubble but the user I had to help get rid of MacKeeper had tried using AppCleaner. It left so much junk from MacKeeper of the Mac it was just about unusable.

     

    In addition to that, when I tested AppCleaner, it failed to make it out of sandbox for the poor performance I saw. It failed miserably to meet the claims that were made for it. So I flushed it from my sandbox.

     

    Allan

  • by davidac1,

    davidac1 davidac1 Dec 17, 2011 3:39 AM in response to K182
    Level 1 (0 points)
    Dec 17, 2011 3:39 AM in response to K182

    Thank you all for your contributions re MacKeeper. I seem to be free of it so far. I dragged it to trash, searched the system for "bits and pieces" of it afterwards. Watch this space for updates if it raises it's head again.

     

    When I called Zeobit on their UK phone number to complain about the issues I had had, they immediately offerred a refund and it was credited to my PayPal account within an hour of the call.

     

    David

  • by scoastmike,

    scoastmike scoastmike Dec 17, 2011 7:11 PM in response to Allan Eckert
    Level 1 (0 points)
    Dec 17, 2011 7:11 PM in response to Allan Eckert

    No bubble bursting here. Didn't even know I'd created one. But I do know that after running into the same problems with MacKeeper, and unable to uninstall or delete in any conventional way, AppCleaner was delightfully effective and easy to use.

     

    Bubble Boy

  • by noondaywitch,

    noondaywitch noondaywitch Dec 18, 2011 2:29 AM in response to scoastmike
    Level 6 (8,147 points)
    Dec 18, 2011 2:29 AM in response to scoastmike

    You wouldn't happen to work for AppCleaner by any chance?

  • by scoastmike,

    scoastmike scoastmike Dec 18, 2011 9:30 AM in response to noondaywitch
    Level 1 (0 points)
    Dec 18, 2011 9:30 AM in response to noondaywitch

    Why the conspiracy theories when someone likes a product that works? I was just trying to be helpful, and no, I certainly don't work for AppCleaner. I'm just a long-time Mac user (1987) who likes a product that works. My final word: it worked for me. I was happy. Hope it works for others…

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