Remote Images and Safe Sender list

Question

Level 1

10 points

Remote Images and Safe Sender list

I have remote images blocked. I read in the iPad manual, that blocked images can be loaded manually. I can't figure out how. Also I see a message at the bottom of the email "Alert. Email is incomplete due to blocked images. Add to safe sender list now.". I've added the sender to my contacts with no change. The base email account is a gmail imap accout. The client is the iPad email client. The behavior I'm looking for is to be able to keep images blocked and only load when I choose to on an individual message basis, or for email addresses in my contacts.

iPad 2, iOS 4

Posted on Mar 12, 2011 6:34 AM

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Answer 1

KC5MZR Author

Level 1

10 points

Mar 28, 2011 11:18 AM in response to KC5MZR

I opened a support ticket on this. It's a documentation bug, there is no way to manually load remote images in email. Apple did say they would consider adding this, if there was enough demand for it. It would be nice to be able to load remote images on a individual email basis, just like the Mac email client.

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Answer 2

ledruide

Level 1

0 points

Apr 10, 2011 8:28 AM in response to KC5MZR

Enough demand? I think this is the worst thing I've found so far in the iPad OS. Here's one longtime Apple customer who's feeling a lot less loyal than he did a half hour ago.

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Answer 3

Apr 13, 2011 7:47 AM in response to ledruide

The enough demand response is surprising to say the least. In actuality it's a security risk to always load images. Apple has made the mistake of putting their customer email accounts at risk by doing this. We've seen an exponential rise in Spam due to the iPad confirming an email address by downloading a remote image. If you try to delete an email on the iPad without opening the image (under edit) it still graphically opens all messages to show you what you're deleting. Unfortunately Apple hasn't had the foresight to understand how people might need to use their corporate emails anywhere but on the iPad.

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Answer 4

Apr 15, 2011 9:08 AM in response to 507572655F6576696C00

Agreed. I just bought my first iPad (2) and this completely surprises me. This way, spammers get an easy way of confirming e-mail addresses. Ugly.

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Answer 5

RRLA

Level 1

0 points

Apr 26, 2011 10:23 AM in response to KC5MZR

This should be a feature, i'm very surprised it's not included. I hereby throw my hat in the ring for creating demand for an obvious mistaken omission.

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Answer 6

Shalop

Level 1

4 points

Apr 26, 2011 4:12 PM in response to KC5MZR

Doing my part to add demand!

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Answer 7

Apr 28, 2011 10:19 AM in response to Gerben Wierda

And here I thought I was losing my mind with this one. Definitely a security issue that needs to be resolved. I guess this "all or nothing" approach is part of Apple's "keep it simple" mindset? Please add this to the next release!

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Answer 8

May 16, 2011 4:17 AM in response to KC5MZR

++1 for demand here. Image blocking with selective loading is available on every major email client, both desktop and web-based, and has been for years. This is surprisingly sloppy for Apple, and it is indeed exposes its (iPad) customers to unnecessary risk.

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Answer 9

LANdrew4

Level 1

0 points

Jun 28, 2011 11:48 AM in response to KC5MZR

We have had this request from everyone we have issued an iPad to since our default is to block images for security, bandwidth usage, and storage on device. We have to be able to load image on a selective basis.

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Answer 10

Jun 28, 2011 6:23 PM in response to KC5MZR

Does anyone know if this is included in iOS 5? It really is a big deal. Hope we've been heard!

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Answer 11

EightDJ

Level 1

8 points

Oct 14, 2011 9:34 AM in response to KC5MZR

So, Apple, up to iOS 5 now and it still looks like there is no way to disable "automatically download images in emails" AND THEN manually load them for emails you trust. What is going on? This is a MAJOR security problem! I find it incredibly hard to beleive this has been overlooked for so long. In my opinion this is worse than the MacDefender problem earlier this year, and you managed to patch that up quickly enough... So get your act together!

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Answer 12

Nov 14, 2011 9:38 AM in response to KC5MZR

I want this feature badly. Please implement as I'm sure it can't be too hard.

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Answer 13

Nov 14, 2011 12:56 PM in response to IllRepute

Submit your feedback directly to Apple using the appropriate link on the Feedback page:

http://www.apple.com/feedback

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Answer 14

Mar 22, 2012 9:26 AM in response to KC5MZR

The message I sent from the feedback page:

Hi,

I'm very surprised there is no way to mass delete emails in mail on iPad without loading the email with images.

It is a security issue to load images, plus it lets spammers know my account is good. It seems against the Apple way to give an advantage to spammers at your customer's expense.

Please add the option to load images on an email by email basis when 'load remote images' is off basis by adding a button to load images like there is in mail for Mac.

Another solution to this problem would be to stop loading emails with images when mass deleting. If the email is being deleted it could be assumed I don't want to load the email. It takes up bandwidth and again show the email as a valid email to spammers.

Regards

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Answer 15

Sep 18, 2012 6:39 PM in response to KC5MZR

It s ridiculous that this has not been fixed. A very basic feature that closes a big security issue. I gave my two cents to the feedback page.

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