6 Replies Latest reply: Apr 2, 2014 10:36 PM by robert.staflin
cajackster Level 1 Level 1
Essentially the problem is that my Mac is not displaying certain images on my company's website (gatewayhd.com). I've tried several different browsers (Safari, Firefox, Chrome) but they all have some version of a broken image in the place where I know the image is. I can see them just fine on any of my PCs both at work and at home. I've tried taking my Mac home and to other internet hotspots thinking maybe it was some block my over-protective-not-Mac-friendly IT department put on our network or wifi. But it doesn't work from home either. The other thing I've noticed is that the only images affected are images that are hosted on my company's internal server. All images that I put on the site that are hosted by a third party (Picasa, Flickr, Image Managers of various Web Editors, Facebook, etc) show up just fine for me. Is it just my Mac or is it everyone's? Is it an update or plugin that needs to be ran? Is it some goofy setting I can't seem to get right? Most importantly I was wondering if the issue had something to do with me or if potentially more people would be affected by this? I design the website for the company and I don't want to be hosting images internally if they can't be viewed on Mac's web browsers.

Please help!

Mac Book Pro, Mac OS X (10.5.8)
  • Klaus1 Level 8 Level 8
    What images are you referring to?

    Going to the front page, no images seem to cause a problem on http://gatewayhd.com/
  • cajackster Level 1 Level 1
    The image that are broken are the Jumpstart web banner, the Keep Da Mang Sale banner, and all of the web tiles on the right margin under the "Bikes Under $10,000". The images are all sourced to "http://www.surdyke.com/download/Website%20images/..."
  • ~Bee Level 7 Level 7
    Mac OS X
    hi ca --

    Welcome to Apple Discussions!
    We're not staff, but other Mac users here, asking questions and sharing solutions.

    They all look fine to me. Actually, pretty darn good!
    I would recommend that you clear all of your cookies from that site.
    And then restart Safari and try again.
  • cajackster Level 1 Level 1
    I would recommend that you clear all of your cookies from that site.
    And then restart Safari and try again.

    Tried that. Didn't help. It's entirely possible that it is an internal problem but if I'm the only mac that can't see them, it makes me think I don't have the necessary plugin or setting.
  • Klaus1 Level 8 Level 8
    Is your Java and Javascript up to date?
  • robert.staflin Level 1 Level 1

    I have this exact problem, also related to a specific site (www.dustin.se). Screen Shot 2014-04-02 at 09.32.56.png

    Looking at the code of the site, it's the pictures from img0.dustin.eu and img1.dustin.eu that aren't fully loaded.


    It's irrespective of which browser I use on this machine, and is also seen using different versions of Parallels desktop (with Windows) on the same machine. Rebooting into Boot Camp/Windows 7 makes everything fine though.


    The problem existed on my last MBP (retina) too, so it's followed along with the migration of the computer. However it's not just this user on the machine - making a wholly new user yields the same results.


    Incredibly irritating, since this is where my company makes most of its' IT purchaces!


    MBP 15" Retina 2.6 GHz Core i7, 16 GB 10.9.x