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Intermittent Wifi issues with iPad 2 and WiFi

Greetings Community,

I recently purchased the iPad 2 16GB WiFi only device. One thing I noticed, the WiFi will only work for a short while, then completely stop. I have to disable and enable the wireless to get it working again. Anyone else having this issue? Any resolution? iOS version is 4.3.

Thanks.

Saumil.

Message was edited by: sjobalia

iPad 2, iOS 4

Posted on Mar 12, 2011 10:42 AM

Reply
1,704 replies

Dec 6, 2011 9:38 PM in response to Ramyyan

Sorry folks, just as I finished typing my overly optimistic message the issue returned. Amazing.

So forget also about the preamble.

I gave up.

Apparently the issue is not with all routers.

I just returned from a 2 weeks visit with relatives and I did not loose wifi connection even once there.

So will try other routers until I find one which iPad can handle.


Ramy

Dec 6, 2011 10:22 PM in response to Ramyyan

You are we're I got to before I gave up and risked buying a new router. WHICH HAS WORKED EVER SINCE!!!


I can advise that my Netgear N300. DGN3500 did not work despite everything I tried


And that my new Cisco Linksys E2000 does straight out of the box


Interesting to see if others have the same experience with these models or is it just random.

Dec 7, 2011 11:10 AM in response to drewfromhazel park

I upgraded to the latest firmware - no dice.

Seems like the only thing that may work is to replace the router, since obviously not all of them suffer.

So how about we create a list of the routers which work vs those which don't and see if we get something consistent?

I'll start based on my own experience and recent posts:


Don't work:

Netgear Wireless N-150

Netgear N300. DGN3500


Work:

Linksys E2000

Dec 7, 2011 2:04 PM in response to jmaxon

Added Apple Airport Express 802.11n (doesn't work). I don't know what kinds of routers my university uses.


Don't work:

Apple Airport Express 802.11n

Netgear Wireless N-150

Netgear N300. DGN3500

Trendnet TEW-639GR

D-Link DIR-655


Work:

Linksys E2000

Netgear N600 (WNDR3400)

Netgear WNDR3700 (v2)


In addition, I sent my iPad 2 back to Apple about an hour ago, and I will keep you guys posted after they either: 1) can't replicate the problem and send me the same iPad 2 back (at which point I get much angrier); 2) "fix" whatever is broken and send it back to me; 3) send me a replacement.

Dec 8, 2011 3:49 AM in response to aspradlin

Sent mine to Apple a couple of weeks ago, got it back fairly promptly with a nice patronising letter telling me that it had been tested extensively and met apple's requirements for useability and functionality and my problems were likely due to it not being charged fully or because I was using an old version of iTunes. These are both are untrue in my case and as we know is complete horse s#!t anyway, the lowest my battery has been since owning the device is 50% so by that rationale, an iPad is unuseable when the battery is half empty???? I don't think so.


From everything that I have read, tested and deduced it seems there are iPads that work well and iPads that don't, it seems that they cannot maintain manufacturing quality. My neighbour has an iPad 2 16gb ios 5.0.1 which we tested here and it worked like a dream, gets great wifi reception in every room in the house, didn't drop once; mine is an iPad 2 64gb 5.0.1 and I struggle to get reception in about 50% of the rooms in the house and unless I'm in the same room as the router or the room next door (simple stud wall), down/up load speeds are severely reduced. I borrowed an iPad 1 from a work colleague and his suffered as well, as it does in his own house (though he blamed the cruddy sky router).


If I sit my laptop in my kitchen, I can 'see' 5 different wifi networks, with the iPad I can barely see my own (therefore it's not just my router that's the problem). And before anyone says that could be the problem, I've made sure that mine is operating on a channel far enough away (they are all on 11 and mine's on 1). I've extensively used inSSIDer to monitor the wifi signal in my house, in the same room as the router I get -25 db reception, the worst part of the house has -60 db so I have a strong (enough) signal throughout. I can also see that there's no other phones / baby monitors etc causing interference on the 2.4 Ghz bandwidth.


TBH if I had bought the product myself it would be on eBay right now but since it was a present from my wife, I feel I should try and resolve the issue (you can imagine how pi$$ed off she is about it all!) Also Apple's real sledgehammer is their products useability and tactility, though I have to agree it's a lovely product to 'hold' it appears that software updates are making the products worse. Whereas my iphone 3gs used to be snappy as you like, it's now becoming really quite slow since I left iOS 4.xx behind and updated to 5.0.x e.g. (2 - 3 seconds to enter settings), (5-6 seconds to 'wake ' the phone when playing music) etc. Also a simple thing today, tried to set hotmail up on the ipad and unlike the phone, there's no advanced settings to enable the ipad to delete messages from the server, so had to delve into the forums and find a fix using Microsoft Exchange, fairly simple to do but that's what I expect from the ubuntu linux netbook I use or a 'droid device, but absolutely not from iOS. At their price point any Apple device needs to just work.


I would add to the list of routers that work / don't work but feel that it's a bit unfair to the router manufacturers, as it isn't their products that are at fault. For info, mine's a DrayTek Vigor 2800 G, an oldie but a goodie and as to whether it works or doesn't work, I can't really answer as it worked a treat with the with the iPad 2 16gb I tried, it works (kind of ) with my iPad 2 64gb and (kind of) works with the iPad 1 32gb I borrowed........ go figure. I only have a phone point in one place in the house and don't really want to rewire the house just so I can get reception on the iPad, I have some cat 6 that runs to a central location in the house (use it for carrying HDMI signals from the sky box to other rooms), so I temporarily used it to place the router in a central location and as you might imagine it basically just shifted the problem areas to other parts of the house. I've tried a high gain antenna (worked a bit better, got coverage in one more room), sent it back and changed it for a directional antenna (now can use the iPad in 2 more rooms), the next step is either a powerline wifi ap adapter and a new router (probably about £100 all in) or just another wifi router and bridge the network which is a bit of a faff having to keep switching SSID's depending on what part of the house you're in.


Sorry for the rant but forums are for sharing experiences, findings, knowledge and resolutions and I've tried to cover it all in the above.

Dec 8, 2011 4:04 AM in response to rupidoo

I think that is an accurate summary.


FWIW, I can add a Draytek 2900G wifi router to those that work "for a while"; no firmware upgrade for that one now.


The Draytek 800 access point (we have 2 in the house, WPA/PSK) seems to work OK with the latest 1.0.3 firmware update which was done apparently specially to address Ipad compatibility issues. So at least Draytek apparently know what the problem is.


I am sure all the wifi router manufacturers know by now what the problem is, but they are not going to be upgrading "old" products 😉


Also Apple's real sledgehammer is their products useability and tactility


That's why they sell. Otherwise you could get the Samsung Galaxy 10" tablet which you bet will work fine. It works pretty well but is not as well implemented on the finger gestures as the Ipad.

Dec 8, 2011 9:17 PM in response to rupidoo

I just received an email from Apple saying that my iPad met their specifications and is on its way back, exactly how it was. I am disappointed to say the least. They tested it for no more than a day.


As a side note, I have been an Apple buyer and devotee for all of my adult life. To see them do NOTHING about their failure for so long with so many people affected is really poor and is making me question my exuberance for their products.

Dec 8, 2011 11:41 PM in response to aspradlin

Clearly there are issues and we can assume Apple know what it is, due to the numbers of people on the many threads all saying the same thing. The feedback forms and visits to the Apple stores will have made them aware quite early on. Considering the issue was repeatable on iPad1 as well ...


The problem Apple have though is seperating those users who have the same issue that this thread is about, to those who have specific router issues or other issues that are similar but not the same. I've certainly seen forum users posting in the threads who think they are talking about the same issue, but even with my limited knowledge of IT equipment it is clear they think they are talking about the same issue and clearly are not.


Maybe that could be the issue, or maybe there really are many problems with the iPad family as a whole, all related to networking and communication.


I've said it before in this thread, I'm not jumping in on the iPad3 until it is 3-4 months old and the forums have revealed which problems infect it, then I'll decide whether the frustration is worth it.


On a completely related note, and again repeated just in case it helps anyone - extending my network really has helped, by adding a wifi extender (£35) to the upper floor in my house. Before, I was getting regular drops from anywhere in the seconds to minutes while trying to watch videos and even surfing websites - even while sat in the next room. Now I get the occasional blip where the iPad2 will decide it has forgotten the network password, but after a few minutes it decides it has remembered it again - I think the last time this happened was early last week sometime and it is very rare. But I have not had any more wifi signal drops ...


I had to change the security settings to get the extender to work, that could be the fix rather than the extender itself but its working and I am just happy to have it so. I also have MAC address and static IPs rather than DHCP.

Intermittent Wifi issues with iPad 2 and WiFi

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