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Intermittent Wifi issues with iPad 2 and WiFi

Greetings Community,

I recently purchased the iPad 2 16GB WiFi only device. One thing I noticed, the WiFi will only work for a short while, then completely stop. I have to disable and enable the wireless to get it working again. Anyone else having this issue? Any resolution? iOS version is 4.3.

Thanks.

Saumil.

Message was edited by: sjobalia

iPad 2, iOS 4

Posted on Mar 12, 2011 10:42 AM

Reply
1,704 replies

Jan 21, 2012 5:25 PM in response to sjobalia

THere have been several suggestions made by the members here in the 91 pages I've been reading. (and yes, I solved my own problem following these suggestions):


1. Change encryption to WPA

2. Increase display brightness

3. Turn off "Ask to join other networks"

4. Reset the iPad

5. Use a fixed IP address

6. Change channels or turn off "Auto" channel selection.

7. Use "n" instead of "b" or "g".

8. Update firmware of access point / router.

9. Bring the access point nearer to the iPad.


Good luck.

Jan 22, 2012 2:29 AM in response to jasonfromloftus

100% agree with you.

Apple unfortunately have great ideas, as always, but in the last 3 years care more about design and marketing instead of quality.

I'd like that Woz has control on the entire company but I understand that it will never happen.


Anyway, I'll never buy an Apple product anymore and for the iPad I think I'll call the apple care everyday since the warranty ends and replacing it every time...


p.s. there is a powerful tool like this forum for Apple and no one from the support reply or say "ehy we're very sorry about the problem. we'll try to fix it in the production factory or redesigning it or whatever.... and we extend your warranty for an extra year as refund for the inconvenience..." something like that, I don't know.

I spent 600€ for the iphone 3gs and extre 69€ for the apple care...it broke up 12 days after the warranty end and they ask me 211€ for replacing it...****!!

Jan 23, 2012 10:43 AM in response to sjobalia

Hello everybody,


I had read a lot of stuff about this kind of problem here and I had tried differents posibles solutions and nothing yet, my problem still on and it's really annoying.


This is my case:


I have an iPad2 since september last year and this wi-fi intermittent conectivity issue starts last week, my wireless router is a NETGEAR (802.11 b/g) using WEP encryption (since forever), I also using an iPhone, my HP laptop and my xbox 360 console and none of this products present this type of problem only my iPad.


I reset the wi-fi settings, last night I reset my iPad to factory settings (brand new), I change the wireless channels in my router, I add the mac address to the "secure" list in my router and the problem continues, I also spoke with Apple Technical Support and he recommended change the encryption from WEP to WAP2. I will try this later at home.


Does anybody have a real solution to fix this problem??? or I just need to send my iPad to a Apple support center and wait if my iPad do have a hardware problem???


Thank you and I hope you guys can help me.

Jan 23, 2012 2:27 PM in response to iainwilkie

Thank you iainwilkie,


But the problem is not the signal or the reception, because I can be in front of the router in the same room or the room next to it (with 2 o 3 bars in the signal) and the wi-fi connectivity still intermittent, the funny thing is sometimes my LAN doesn't appear on the list and when this happened I need to turn off the wi-fi and turn on but sometimes this solution doesn't fix the problem so I turn off the iPad and the turn on in order to wait if my LAN appears on the list and as you can see thin could be very frustrating and annoying because you expect a quality product if you paid for it

Jan 24, 2012 6:47 AM in response to guillermemo

Are there other networks or wireless devices like cameras or baby monitors close by or even in a neighbours. A whole back before I had the iPad, I had the same kind of problem with a wireless camera which interfered with my network. A laptop on the network kept dropping off the wifi and was very annoying. I then switched the camera off and that cured it.

Jan 25, 2012 6:59 PM in response to iainwilkie

New Apple Store refurbished iPad 2. I like Re-furbished, to me - it means it should have went back and should have any fixes that were figured out after the bulk initially shipped. I buy a lot of items refurbished - and this is the first time I have felt burned.


I have a substantial home wireless network, with many wireless laptops, desktops, and printers. None with problems. Most Microsoft Windows, except an Archos 70 Internet Tablet and my Mac Mini. All work flawlessly with my Linksys E1500 wifi router. HP wifi printers, Brother wifi printers, Canon wifi printers. DELL, HP desktops. DELL, Toshiba laptops. All flawlessly.


New iPad 2 - right out of the box, initially saw the network. Very intermittment. Leave off, may get a connection for a minute - not long enough to even complete the setup.


Very disappointed. I guess I need to call Apple Support in the morning.

Very disappointed

Jan 27, 2012 12:35 PM in response to Community User

Okay here's my fix -- I'd done all the earlier fixes for my Macbook Pro and I've had no improvement in Wi-Fi connection; my Wi-Fi is (was) intermittent and when connected, very slow -- losing packets like crazy. Here is my solution for you all to try to turn your slow machines into fast internet rippers! To start, I am not a computer expert. I just finally luckily found the answer after a hundred of wasted hours of research and tech support from Charter cable and Apple. My solution is the wireless router itself. I had done all the prior mentioned adjustments and found no relief. What did it for me is going into my Charter Netgear router and unactivating the IP FLOOD DETECTION. To quote someone much more knowledgable then me, "IP Flood Detection is a type of Denial of Service attack whereby the victim or system is flooded with information, using up all available bandwith thereby preventing legitimate users from access." I had to log onto my WI-Fi router and then use navigate to a special page to find this feature.


http://community.charter.com/t5/Speed-and-Connectivity/Intermittent-internet-pro blem-for-4-months/td-p/4372


If this does fix your problem, feel free to send me a new iPad as a token of your thankfulness.

Jan 27, 2012 11:25 PM in response to James Fraederichs

Okay, so I'm going to add my word in here. Might as well, I guess.


The WiFi on the iPad is the only thing that doesn't work. My iPhone seems to be working fine, and of course my windows machines work fine ( thank God they "just work". )


Acceptable: A product which has a bug that is fixed immediately, or a bug that affects some minor feature of the product.


Unacceptable: A product which has it's main feature ( or part of it's main feature ) unusable due to software bugs. This is where the iPad stands. Were it something else, something that was minor, I could understand. What I find unacceptable is that the product, which had plenty of time to be tested, has major, glaring flaws in major components.


If companies can't be bothered to test and/or fix their product, they should be required to refund the money on their products affected. This would be a hefty and well deserved reminder to stop ******* around and do their jobs instead of bilking customers out of money for a half-assed product.


I want to love these products, so badly, but it's difficult when they aren't making the effort. It really degrades their entire reputation.

Jan 31, 2012 4:19 PM in response to sjobalia

This worked for me and I am no expert. I totally turned off "shut down" the IPad2. I shut off main PC, turned off power to router and ISP server. Then, one by one, turned on power to ISP, waited 15 seconds then turned on power to router. Turned on PC which probably wasn't necessary but did it anyway. Then turned the IPad back on and turned on WiFi. Selected my router connection and after about 10 seconds, got secure connection. Has been stable awhile now.


Keeping fingers crossed.


Good Luck.

Jan 31, 2012 4:58 PM in response to Community User

Mine was a defective iPad. Opened a case. Took to the local iPad store, they verified - said probably the connection had bounced loose in shipping. They refunded my purchase. I ordered another - and it is just fine. Not intermittent at all - it works! Shipping, the local store, and everything went well.

Feb 6, 2012 7:08 AM in response to LDJones

It blows my mind that Apple doesn't take more ownership of this but I found the fix. You have to disable QoS on your wireless router. All Linksys routers have it on by default. It may also help taking your router out of mixed mode wireless and locking it in to G only. Just try it.


Turns out the Apple doesn't support QoS. Sure would have been nice of them to tell people this right out of the freaking gate!!! So technically nothing is "wrong" with the iPad or iPad2 except Apple engineers being difficult. This also improved speeds for my iPhone and my kids itouch drastically. When I mean drastic, the speeds changed from almost unusable to 15Mbit downloads!! I can finally use YouTube and downloading apps doesn't take 30 min.


I suggest everyone dl the speedtest app for free and experiment. When I started I was getting less than 1Mbit download speeds.


Of course an Apple wireless fixes the problem too! It doesn't have a QoS option because Apple knew they didn't support it. Thanks Apple for wasting my last 2 hours and costing many people tons of frustrations. Much appreciated.

Feb 7, 2012 11:44 AM in response to sjobalia

Hi guys

This was the problem I was facing....

I live in a college dorm and was accessing the net through a LAN cable that came to my room.

And every time I go on the net Using my comp I have to log in through a username and password provided by my college.

To use the iPad I bought a router and used to access net on the iPad though the router.

But my wifi would disconnect every 10 mins and I had to log in again using the aforementioned username and password.

It was frustrating........I had tried all the solutions mentioned here without success.


How did I solve it????


Used my comp to connect to the router wirelessly. Opened an Internet browser, typed in the username and password

And just left it like that.

And now I find that I can connect my iPad wirelessly to the router without it disconnecting and asking for password again. That's it. The only downside is that I have to keep my comp running all the time, but that's ok.


I know not all of u are having the same problem. But if someone is and has been getting frustrated like me for the past 3 months, well then hope this helps you.


And now I can experience the iPad in all it's fullness.

Intermittent Wifi issues with iPad 2 and WiFi

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