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ATV 2, bought in Germany(!), can't play PAL with 25 fps ?

I still can't believe it, but when i search the forums, it seems that the black ATV is not able to play my PAL recordings smoothly.
Actually my new little black box is switching my Samsung Plasma to 720p@60Hz.

But with this setting it's impossible to watch a 25fps movie!

I am not an engineer but i think those at Apple who are developing should know about the differences between PAL and NTSC.

I still have a little hope that this it's me who does not know how to read the manuals and setup his home cinema correctly. But the more i read about this issue the more i'm afraid that Apple failed!

What do you folks think, is there hope to get an update that will give switch the screen to ...@50hz when playing PAL content?

AppleTV 2, iOS 4

Posted on Mar 12, 2011 11:34 AM

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30 replies

Mar 12, 2011 2:09 PM in response to Chenks

I do think so; 25fps can't be watched smoothly when the plasma is set to 60hz! Impossible! I can simulate that with my BD player - it has the option for 50 or 60hz. 60hz is for NTSC, 50hz is for PAL.

Even if i re-encode the PAL movies to 29.97fps NTSC it's still not watchable. Right now i still have to plug the USB drive to my LG BD 370 player which plays verything smoothly.

...but i am curious about your suggestions!

Mar 12, 2011 2:28 PM in response to pummelfee

Firstly, the issue of poor playback.

Personally I think it's your TV. I have 5 Apple tvs, some are first and some are second generation models, with four of them my 25fps content plays just fine and on those that are first generation models where I can change the output between 50 and 60 Hz, it doesn't make any difference, my content is just as good whichever I choose.

I do however have one first generation model that doesn't play 25fps content properly at 60 Hz and doesn't play 30 or 24 fps content properly at 50 Hz. I've tried the Apple tv with different tvs and different Apple tvs with the TV and confirm it only happens with this TV.

So my conclusion is it's the TV.

Secondly, about the output from the Apple TV 2.

Until recently my Apple TVs (second gen) have output at 60 Hz, so my TV tells me, but after the 4.2 update now my TVs tell me they are receiving 50 Hz. It appears that the Apple TV can output at either 50 or 60 Hz, it's just that we don't have the option to choose which is used.

Mar 13, 2011 4:44 AM in response to Winston Churchill

Winston Churchill wrote:
Until recently my Apple TVs (second gen) have output at 60 Hz, so my TV tells me, but after the 4.2 update now my TVs tell me they are receiving 50 Hz. It appears that the Apple TV can output at either 50 or 60 Hz, it's just that we don't have the option to choose which is used.


interesting. mine is still 1280x720 @ 60Hz

Mar 13, 2011 11:51 AM in response to Rudegar

Its definitely NOT an issue with my Plasma TV because i actually tried two other devices (the LG BD network Player and WD TV) with the same content. WD TV and LG player can be set to 50hz wich ATV does not!
If you say the ATV2 DOES set the output to 50hz when playing 25fps stuff, then i could imagine that something goes wrong with the handshake. I have connected my sat receiver, bd player and now the atv to an onkyo avr and from that to the samsung plasma. All the cables are from Amazon basic and they all work the same.
I've also tried to change the cables but atv2 does still play my 25fps movies on 60hz and thats a fact!

PS: when i set my LG BD 370 to something@60hz (which is labeled with "NTSC") i get the same juttering that i complain here with the atv!! And that is (for me) the proof, that 60hz is simply wrong when you want a smooth PAL picture!

Message was edited by: pummelfee

Mar 13, 2011 12:38 PM in response to Chenks

I haven't tried that but i will try (but i dont think the avr does affect resolutions or frequencies).

I hate to say it, but most people who buy Apple stuff are fanboys who simply don't notice such shortcomings just because it's Apple and they know Apple never fails.

But when you show them the differences to other media players (which can be set to correct 50hz!)....

I think i will call Apple and look what they can do in a future update of iOS.

My simple suggestion: make an option were i can change from 60hz to 50hz for playing own media. I have heard that the old ATV actually had such preferences....

Mar 13, 2011 12:40 PM in response to pummelfee

pummelfee wrote:
I haven't tried that but i will try (but i dont think the avr does affect resolutions or frequencies).


they can, and often do.

I hate to say it, but most people who buy Apple stuff are fanboys who simply don't notice such shortcomings just because it's Apple and they know Apple never fails.


are you including yourself in that insult?

But when you show them the differences to other media players (which can be set to correct 50hz!)....


i've had many media players.

I think i will call Apple and look what they can do in a future update of iOS.


good luck with that !

My simple suggestion: make an option were i can change from 60hz to 50hz for playing own media. I have heard that the old ATV actually had such preferences....


yes it did

Mar 13, 2011 1:24 PM in response to pummelfee

pummelfee wrote:
Its definitely NOT an issue with my Plasma TV because i actually tried two other devices (the LG BD network Player and WD TV) with the same content. WD TV and LG player can be set to 50hz wich ATV does not!


With respect that isn't proving anything except that your TV has problems with all devices when they output at 60hz. You need to test your Apple tv with other TVs, not your tv with other devices.

I said it before, I have four TVs which will show 25 fps video at 60 hz without stuttering, but I have one tv that doesn't.

It's the tv that has the problem.

Yes the Apple tv should have an option to output at either frequency, that would overcome the problem you have with your tv.

Mar 13, 2011 1:26 PM in response to Chenks

Chenks wrote:
Winston Churchill wrote:
Until recently my Apple TVs (second gen) have output at 60 Hz, so my TV tells me, but after the 4.2 update now my TVs tell me they are receiving 50 Hz. It appears that the Apple TV can output at either 50 or 60 Hz, it's just that we don't have the option to choose which is used.


interesting. mine is still 1280x720 @ 60Hz


Yes I was a little surprised when I saw it, I guess my tv is telling the Apple tv that 50 hz is it's primary frequency.

Mar 13, 2011 2:57 PM in response to pummelfee

I have exactly the same problem. 25 fps judders with the 60 hz output. It is easy to verify by switching between 50 hz and 60 hz on ATV 1.

It makes sense to me. With 60 hz and 25 fps every fifth frame is repeated.

I believe it is subjective as how bad it looks. To me the judder makes the video unwatchable. But maybe not to everyone. Not everyone even notices it.

I am puzzled though as some claim that it would depend on the tv itself. Although I think ATV 2 outputs at 50 hz if the tv does not take 60 hz. It the tv accepts both 50 hz and 60 hz, ATV 2 outputs at 60.

For now I use ATV 1 to watch my (25 fps) home videos and ATV 2 for everything else. I certainly hope Apple will include the 50/60 option in future updates.

Mar 13, 2011 3:47 PM in response to jupasa

jupasa wrote:
I am puzzled though as some claim that it would depend on the tv itself. Although I think ATV 2 outputs at 50 hz if the tv does not take 60 hz. It the tv accepts both 50 hz and 60 hz, ATV 2 outputs at 60.

Yes, i it seems that is the only logical conclusion. And Apple should know that there are MANY TVs on the market that cannot be set manually or like mine, prefers the 60hz signals.

Mar 13, 2011 3:55 PM in response to pummelfee

pummelfee wrote:
jupasa wrote:
I am puzzled though as some claim that it would depend on the tv itself. Although I think ATV 2 outputs at 50 hz if the tv does not take 60 hz. It the tv accepts both 50 hz and 60 hz, ATV 2 outputs at 60.

Yes, i it seems that is the only logical conclusion. And Apple should know that there are MANY TVs on the market that cannot be set manually or like mine, prefers the 60hz signals.


That's not correct, if you read my posts, prior to 4.2 my Apple tv output at 60 Hz after 4.2, it outputs at 50 Hz, so clearly my TV can accept both. I'm not at all clear why it now outputs at 50 Hz, but it obviously isn't because my TV only accepts 50 Hz.

ATV 2, bought in Germany(!), can't play PAL with 25 fps ?

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