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John Gillett
Level 1 (75 points)

Q: Safari update killed browsers

Update just plopped iTunes+QT and Safari 5 update on my system. All indicated a good install (no errors). Now NONE of the 3 browsers on that system are able to connect to the 'net. All other programs (ftp, etc.) are connecting with no problems. No browsers (safari, FF, and IE8) all open, but just show a blank window with the spinning whatever. I can also connect to the shared folder from my Mac without problems. Update did not create a restore point, so I can't back down.

So what's common to the browsers that would make them all fail?

Win7 x64 (Safari installed as x86).

Thanks.

Dual G5 Power Mac, Mac OS X (10.5), 2GB, dual 360GB

Posted on Mar 12, 2011 4:24 PM

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John Gillett

Q: Safari update killed browsers

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  • by b noir,

    b noir b noir Mar 19, 2011 5:46 PM in response to John Gillett
    Level 9 (72,129 points)
    Mar 19, 2011 5:46 PM in response to John Gillett
    Can you doublecheck something for me please, John? (This isn't a cure in itself, but can rule out some possibilities, and point us towards some other possible causes of the problem.)

    Create a new Windows User account. Log out of your usual account and log into the new one. Do all three browsers function properly in the new account?

    (I'm checking in particular here for signs that network and internet connection settings have gone funky in your usual user account.)

  • by John Gillett,

    John Gillett John Gillett Mar 19, 2011 6:25 PM in response to b noir
    Level 1 (75 points)
    Mar 19, 2011 6:25 PM in response to b noir
    Tony,

    The problem corrected itself the following day. My apologies for not posting that here. No idea what happened, made no changes during that time. They just started working again. All other 'net operations were OK under my user ID (ftp, local net, etc.) - just the 3 browsers messed up. M$ network 'wizards' could find nothing wrong (no comment). Very strange.

    Thanks for the reply.

  • by b noir,

    b noir b noir Mar 19, 2011 7:02 PM in response to John Gillett
    Level 9 (72,129 points)
    Mar 19, 2011 7:02 PM in response to John Gillett
    No problem! (Always a relief when something weird fixes itself.) Glad things are working properly for you again.