NOT AVAILABLE FOR FACETIME. when i call my wife's IPHONE4 from my MacPro

Ok here is my situation. I have installed the FaceTime app for Macbook Pro's! That is good to go, Ok here we go. I can call my IPHONE4 from my Mac via facetime but when I try to call my wife's phone from my Mac it gives me the message "not available for facetime" but the thing is, SHE is connected to wifi in our home. I'm not sure what to do from here to be able to use Facetime. Her phone doesnt have the most current IPHONE update but neither did my phone and it worked. There is nothing wrong with the app because it calls my IPHONE4 fine....does anyone have any ideas??????

Macbook Pro, Mac OS X (10.6.6)

Posted on Mar 13, 2011 8:48 AM

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7 replies

Mar 16, 2011 11:50 AM in response to CGorski

You need to change the FaceTime caller ID settings on your Mac because you're using the same Apple ID on multiple devices. You need to associate a second email address on your Mac in order for FaceTime to work correctly. Otherwise, you're essentially calling and receiving from the same address and FaceTime gets confused. It took me a few minutes of tinkering with different caller IDs and associated email addresses on each device in order to get FaceTime to work correctly between my Mac and iPad.

Mar 13, 2011 2:14 PM in response to CGorski

I have the same problem.

a) I can make facetime calls from my mac to other macs
b) I can make facetime calls from my iPhone to other iPhones
c) I can make facetime calls from my iPhone to macs
d) I cannot make facetime calls from my mac to iPhones. It just says, on the Mac, "xxx is not available for Facetime"

I thought this was an issue with me still using the Beta, so I bought the 1.0.1 from the Mac App Store, and I still have the same problem.

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NOT AVAILABLE FOR FACETIME. when i call my wife's IPHONE4 from my MacPro

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