New IPad cannot find home wifi network.

Question

New IPad cannot find home wifi network.

I had an IPad 16gb wifi+3g and had no connectivity problems with my home wireless network. I simply turned it on, found the network, and was connected. I just bought a white IPad 2 16gb+3g and it cannot even find that network, let alone connect. So far I have tried to reset the network settings, reset the router, manually enter the router name and password etc. and resynced to my computer. These are probably at the limits of my troubleshooting knowledge, so any clear, simple suggestions would be much appreciated. Thanks in advance.

IPad 2 16gb+3g White

Posted on Mar 13, 2011 9:27 AM

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Answer 1

JimHdk

Level 7

28,874 points

Mar 13, 2011 9:38 AM in response to Lindsey Taylor

Some data on what make/model router you have and how it is configured would be helpful in providing any good advice.

Also, you should try your iPad2 on some other networks, i.e, Starbuck, Borders, Barnes & Noble, etc. to see if it works there. If it doesn't then you may have a bad unit.

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Answer 2

JOHN_ME

Level 1

0 points

Mar 13, 2011 10:01 AM in response to Lindsey Taylor

I have 2 IPhone 4's, two desktops and a netbook, all works without any single problem with my wireless router. I got my IPAD 64MB 3G Friday night, it keeps loosing the connection every 15-20 mins. Signal strength show excellent. All other connected devices work well.
It will go back to store if the problem persists a couple more days.

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Answer 3

JimHdk

Level 7

28,874 points

Mar 13, 2011 10:14 AM in response to JOHN_ME

JOHN_ME wrote:
I have 2 IPhone 4's, two desktops and a netbook, all works without any single problem with my wireless router. I got my IPAD 64MB 3G Friday night, it keeps loosing the connection every 15-20 mins. Signal strength show excellent. All other connected devices work well.
It will go back to store if the problem persists a couple more days.

How does that help Lindsey Taylor?

It would be best to start a new thread with your specific problem rather than high-jacking another poster's thread.

To start a new thread select the category, for example, "Wi-Fi and Bluetooth" and then click the "Post new topic" button.

It will go back to store if the problem persists a couple more days.

That's OK, but, remember, this is a user-to-user help forum. You aren't talking to Apple here.

To provide feedback to Apple got to: http://www.apple.com/feedback/ipodtouch.html

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Answer 4

Mar 13, 2011 12:18 PM in response to Lindsey Taylor

I have a linksys wireless-g broadband router wrt54g2. In terms of how it is configured, i'm not sure. What do you mean by that? After I bought the device, I went to a restaurant, and the wifi worked. At home the IPad 2 sees another network in the house, but not the one that we used just a few days ago with the old IPad. Thanks for your replies.

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Answer 5

JimHdk

Level 7

28,874 points

Mar 13, 2011 12:43 PM in response to Lindsey Taylor

If the iPad2 can see other networks perhaps something has happened to your router. Are other devices still seeing it and connecting?

By how your router is configured I mean:

What security is being used? WEP?, WPA?, WPA2?
How are IP addresses allocated? Static IPs, DHCP (dynamic IP allocation by the router)
Is MAC address filtering turned on?
Does the router broadcast its SSID? Presumably it does (or at least did).
What wireless channel is it using? Does this conflict with another router?

You might also want to check if the firmware in your router is up to date. Go here for information: Linksys Support

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Answer 6

thanxal

Level 1

37 points

Mar 13, 2011 4:22 PM in response to JimHdk

I was having horrible crashes and freezes with my new wifi 3G iPad2. AppleCare and I narrowed it down to the wifi. Unplugged the router (airport extreme) and no more crashes today. Try it, might help.

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Answer 7

Apr 24, 2011 7:32 PM in response to Lindsey Taylor

Did you fix your connection problem? If yes, can you tell me how you did it? I just got my ipad2 and am having the same problem you mentioned - it did not see my home wireless network. All my other PCs and devices are connected to my wireless network and are working but my ipad2 can not see it. Ipad2 did detect one network but it is not mine. Thanks. I have the same router as yours.

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Answer 8

Alan_H23

Level 1

0 points

Aug 24, 2011 3:58 AM in response to Lindsey Taylor

I am also having exactly the same problem with my iPad2 and a Belkin N router. I have two Mac desktops and two macbooks that can all see the network with no problem, but the iPad detects nothing, however close to the router it is. It can detect networks when I walk down the street with it, so it's not a problem with the iPad.
I spent hours on the phone with Apple support to no avail... does anyone here have more of a clue than them?

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Answer 9

Nov 18, 2011 9:27 AM in response to Lindsey Taylor

I too am having the same problem but with a couple of interesting twists. We are visiting our son - my iPad 2 worked fine at my home and in the airport. Now it won't even find my son's home network or any network. Yet my wife's iPad 1 is working fine as is the iMac in the house. We have reconfigured (for ssid) and restarted the Netgear N300 router with no success. This is really frustrating. It doesn't seem that anyone on this thread is getting any answers.

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Answer 10

Ralph9430

Level 7

21,708 points

Nov 18, 2011 10:49 AM in response to jimfromfountain hills

Most of the posts on this thread are very old. You might try creating a new topic with your problem.

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Answer 11

Alan_H23

Level 1

0 points

Jan 2, 2012 9:45 AM in response to Ralph9430

By the way, I eventually solved the problem by trial and error. My network name had a space in it, which seemed to pose no problem for the iMac and MacBook, but did for the iPad. As soon as I renamed the network with a _ in place of the space, the iPad recognised it.

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