Trouble connecting Ipad to sky email

Question

Level 1

5 points

Trouble connecting Ipad to sky email

Hi,
I have been trying to connect my ipad to my sky email account, and have followed all the instructions in entering the correct settings on my ipad and enabled IMAP but my ipad will still not connect to my sky emails. When I try and connect a notification says the password or username is incorrect, i have changed the password and checked the username a number of times but my ipad will still not recognise it. If any one is having any similar problems or knows of a way to fix it, any help would be greatly appreciated.

Posted on Mar 13, 2011 9:47 AM

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Answer 1

AWGG

Level 1

0 points

Mar 13, 2011 2:13 PM in response to ammitch

I bought my I Pad 2 days ago and I cannot set up any mail account. Like yourself I have failed to connect via my sky account and have exactly the same messages from the I pad.

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Answer 2

GeekPill

Level 1

71 points

Mar 13, 2011 2:21 PM in response to ammitch

If IMAP for your Sky is still not working correctly, then setup a new email account under Settings > Mail,.... > Add Account > Microsoft Exchange.

Then enter the following

Email: your Sky email address
Domain: Leave blank
Username: your Sky email address
Password: your Sky email account password

Description: Up to you what you enter here.

Click Next

Server: m.google.com

Click Next and now you can select what services you wish to sync with your iPod.

Mail: On
Contacts: Up to you
Calendars: Up to you.

You should have your Sky account running, on your iPad.

This is because Sky uses Google to provide their email hosting. Hope this helps.

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Answer 3

Mar 30, 2011 1:47 PM in response to GeekPill

Hi geek pill,

I have come across setting up the exchange and I have also tried this for my sky account. Once set up in exchange I get a message box continue to pop up asking me for password for my exchange account, when type this in it says incorrect password. I have checked and confirmed password changed password and it still does not work.

It set up and works very well on my iPhone.

Any help would be great thanks.

Mark

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Answer 4

pmudditt

Level 1

29 points

Sep 3, 2011 12:45 PM in response to Markyfdavis

Perhaps you made the mistake that I did first time I tried this and missed the fact that when it comes to username, you MUST remember to add the @sky.com to your usual login details that you use on the SKY site at BOTH the email address prompt AND the username prompt as GeekPill states, hope this helps.

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Answer 5

Jan 6, 2012 2:18 AM in response to pmudditt

I have done this & no mistakes on my password at all..... I just cant get my SKY email on my Ipad2.

Its driving me bonkers

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Answer 6

pmudditt

Level 1

29 points

Jan 6, 2012 4:21 AM in response to ammitch

Ok I got it sorted on my iPad 1 and then recently found that I could not get it to work on my sister in laws iPad 1, the solution was to upgrade from IOS 4.X.X to iOS 5.0.1 and then everything worked straight away.

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Answer 7

Sharpy15

Level 1

0 points

Feb 17, 2012 2:27 AM in response to ammitch

Try going to settings - mail,contacts,calendars. - add account. - other. - add mail account. - type in your sky username. - email address. - password. - save. Hope this helps worked for me on iPad 2

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Answer 8

Jul 5, 2012 2:29 AM in response to Markyfdavis

Having same problem, tried all the advised solutions, still no result.

Any advice please. H.

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Answer 9

Oct 19, 2012 3:06 PM in response to ammitch

Ammitch

I am having exactly the same problem it's really bloody annoying and Apple are hiding something. My iPad has worked perfectly well with sky email for well over a year now . Last week it went off, I think it's connected with the last upgrade. It is now utterly impossible to make the iPad connect, whereas my iPhone connects ok. It just ridiculous that Apple are saying nothing. The iPad software is clearly flawed.

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