4 Replies Latest reply: Jun 3, 2015 11:29 AM by Dkenney12
Macman17 Level 1 (90 points)
I have a Lexmark Interpret S405. I am using a MBP laptop with WiFi, running 10.5.8. I have a cabled (non-wifi) Linsys router. I am using an Airport Express.

I was finally able to get the WiFi light on the Lexmark to be static green after reinstalling the Lexmark WiFi setup and reconfiguring my Airport settings so that both the computer and printer see each other.

In fact, I even updated the driver from Lexmark's Web site last night and I watched the WiFi light on the printer blink green indicating that the installation of the driver update was being communicated to the printer.

However, when I print, it opens the print window and says first "Looking for S300-S400", then it says "Printer is now online". Then after about 10 seconds, I get this error: "There is a problem communicating with the printer. Make sure the printer is powered on and connected to the computer. Delete or hold the job and try again."

I've exhausted Lexmark's technical databases and couldn't find the answer here.

I've read that one possible solution was to delete all the printers from the "Print & Fax" system preferences window and re-add. That didn't work.

Lexmark says for: The printer communicating on a network; however, the printer is not responsive. Possible causes could be:

1. Your printer is associated with a network, router, or access point, but it is not your network.
2. A software process is blocked by a system security firewall preventing network communication.
3. You are logged into Virtual Private Network (VPN).
4. You are connected to a network but have decided to switch to a USB connection.

I don't have a VPN and have removed the USB cable, then restarted both printer and computer, and deleted printers in Sys Prefs, restarted, and still no solution.

I can print directly via USB cable, but want to print wirelessly.

Lexmark also says to enter my PIN (which I have pulled out from the print menu screen on the printer) in the System. That tells me a lot...

Network settings on the print window on the printer also tell me Signal strength is 5 (excellent) and that I am on the network my airport is on.

Message was edited by: Macman17

MacBookPro 2.16 GH Intel Core Duo, Mac OS X (10.5.8), 2 GB memory
  • Macman17 Level 1 (90 points)
    I've typed my printer's IP address into my Web browser to get more information on it. I was able to confirm that it is using the correct access point, and that the SSID is correct in matching what I've got set for the printer's wireless network.
  • denisefromak Level 1 (0 points)

    I bet this is too late but...

     

    Are you trying to print through the airport express wirelessly or the built in wireless of the lexmark? If you want to use the airport express, there is no need to mess with the wireless printing on the lexmark at all. The airport express will be easy to set up, all the wireless setups through the printers are a pain.

  • coroos Level 1 (0 points)

    Do a search for Lexmark and printing problems, and you will find that this brand of printers is not worth their weight in salt. I've had so much trouble with this printer, you wouldn't believe. I guess I am too stubborn to return it myself. Return it or ditch it and buy another brand printer.

  • Dkenney12 Level 1 (0 points)

    LEXMARK STINKS DO NOT BUY ONE!!!