ATV2 sees library but can't connect

Hi all,

I just purchased Airport Extreme and the Apple TV (2). ATV2 sees my iMac iTunes library, but after 75 seconds of loading it tells me it could not connect to the library. ATV2 has no problem connecting instantly to my PC iTunes library and can play everything in it, including viewing photos.

My PC can access my iMac library and play its contents. I was even able to import the contents of my iMac library into my PC iTunes library.

My iPhone (3GS) can instantly access the iMac library with the Remote app. I tried streaming iMac content to ATV2 using AirPlay: ATV2 identified the song on the screen, but it did not play.

I think I can safely state that Airport is working fine. Home Sharing is working fine between my iMac and PC. Everything is accessing the same iTunes account/Apple ID on the same network. I just can't get ATV2 to open the iMac library that it sees. Everything else works great. All software/firmware of all components are up to date. Have rebooted the iMac and restored and reconfigured ATV2.

I'm stumped. Any suggestions?

Thanks.

iMac (2006), Mac OS X (10.6.6), Windows 7 Laptop

Posted on Mar 13, 2011 3:06 PM

Reply
32 replies

Sep 24, 2011 5:51 PM in response to Joe Amato

I have had the similar problems - ie: my ATV2 can see libraries on my laptops and load them fine. However, it sees my large library on my desktop and will not load.


I tried all the other fixes about rebooting my network / turn off home share and back on again / check router channel / switch off firewall - but none of these worked.


I think this is connectivity related - ie: the larger library will not stream / load due to poor connectivity. So to fix this I plugged my ATV into an airport express which is part of my wireless network, and voila it worked. I think the device just doesn't have a very good wifi receiver.


Hope this helps someone.

Oct 30, 2011 7:48 PM in response to Joe Amato

Bellab00's solution worked for me. I have two Apple TVs. After upgrading my Mac I also took the update on one of the ATVs. I could see my library on the ATV, but when selecting was told ITunes could not be found. Yet, I could play a TV show from my Mac and direct it to the ATV. The second unupgraded ATV still worked, until I updated it.


Bellab00's fix solved my problem.


Now I just have to get Remote working on my iPhone and iPad.


This has been a most disruptive set of upgrades.

Nov 3, 2011 3:17 AM in response to Bolynita

I played a couple of movies and a couple of music tracks before I posted that it seemed to have worked. After watching most of Bolt with my kid I wanted to put some music on, the whole thing just went back to the spinning circle, we were waiting for ages. I VNC'd on to the Mac Pro that is running iTunes, the whole thing was going very slow and iTunes was hanging. As soon as iTunes stopped hanging the music started playing, this was about 3 minutes later though. The upgrade to Lion has been a disaster for me and I think this is another manifestation of it, all apps hang more for me in Lion and I'm constantly watching the spinning beachball. Either more RAM or back to Snow Leopard is the answer for me I think, the current situation is not worth tolerating.

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ATV2 sees library but can't connect

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