9 Replies Latest reply: Jun 4, 2011 10:05 AM by gingerfromtowson
Polarius Level 1 (0 points)
I awoke this morning to a purchase on my account for 19.99 from Hongbin Suo company for an app called 德州撲克 HD, 560,000 Chips. I recently had another unauthorized purchase from another company exactly one week to the day as this one. The first time itunes support suggested it was just something I accidentally did, but I would never buy a $20 app! Also the purchase was made around 4am CST which is when I'm asleep. As a result I've changed my password, cut all payment funds off from iTunes.
After doing some research it seems this problem has been happening to many people for several months and the support team hasn't taken action to permanently stop this. I am now researching alternatives to iTunes such as Amazon since iTunes has now shown not to be a consumer safe organization and isn't committed to correcting known security issues.

Asus, Windows 7
  • ed2345 Level 7 (22,749 points)
    Polarius wrote:
    I am now researching alternatives to iTunes such as Amazon


    You go to the Amazon.com site, find the song you want, and click on "Buy MP3."

    You can buy MP3s from any online source and add them to your iTunes library. I don't think it will take too much "research."
  • Polarius Level 1 (0 points)
    I wasn't saying I was only looking into Amazon I stated Amazon as one of many.
  • bmerri19 Level 1 (0 points)
    Same for me as well - noticed a "Hongbin Suo" purchase of a Texas Holdem application along with 1,700,00 chips. I don't even have an Iphone so no way I would've purchased the app.

    Requested a credit to my account since this was not my purchase.
  • hickmansa Level 1 (0 points)
    I had the same thing happen. Did a request for credit work? (I don't have an iphone/ipod touch either)
  • Andi...M Level 1 (0 points)
    This has apparently been happening to a lot of people. See the thread below...

    http://discussions.apple.com/thread.jspa?threadID=2665383&tstart=0
  • faulk28 Level 1 (0 points)
    I received an iTunes receipt saying I purchased the following application:

    德州撲克(Texas Hold'em), 415 博雅幣, Seller: Hongbin Suo
    $49.99

    Definitely it's fraud I never purchased this. Not sure what is going on.
  • Tractorgirl Level 1 (15 points)

    Did you get your credit?

     

    I've had 3 transactions in the last 24 hours, 2 for £11.99 and 1 for £2.99.  Not happy at all!

     

    Have changed my iTunes login ID and password in the *hope* that will stop it.

     

    TG

  • Envy297 Level 1 (0 points)

    i have the same problem. over $100 of my money has been spent on around 2,000,000 chips for what ever this app is. however i have never purchased this app, let alone been dumb enough to spend $100 on it.

  • gingerfromtowson Level 1 (0 points)

    Same thing has happened from me..this is the second time from the same application. yet support wanted to say that it was something I accidentally bought, but I would Never spend $30 on one application. They refunded me the first time but I highly doubt they will the second time. Unless I get refunded the second time I will never buy anything again from them. It is happening to so many people and I think this needs to be addressed to all of us that have not made these purchases and find a way to fix the issue because it is getting out of hand.