7 Replies Latest reply: Mar 22, 2011 3:57 PM by luvlabs
junglebook Level 1 Level 1
I Can connect to my network, however, my IPod touch doesn't pick up the Router and DNS. When I go to My Network > DHCP Tab > It shows My IP address and Subnet Mask but as nothing for the other four categories. Does't anyone have a suggestion for this?

Ipod touch, iOS 4
  • f.h.b Level 1 Level 1
    Sorry my friend,
    me too need to help about that !
    i have same your problem but my connection is USB connect and i making sharing internet by wireless but my ipodtouch 4G doesn't pick up the correct ip ! as picture below :

    http://i53.tinypic.com/2qd7ckw.jpg
  • Nic_85 Level 1 Level 1
    I'm having the same problem! Everything was fine until a few days ago! It says it's connected to the network but doesn't have any internet connection!
  • luvlabs Level 4 Level 4
    Classic problem, but it is your router, not your iPod. The general fix is to do the following:

    1. Reboot the router - unplug the power cord
    2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
    4. After your touch restarts, tap Settings > WiFi > Other and re-enter your network name, security, and network password.

    Other common causes - WEP encryption and router firmware. You can either use your WEP master key in place of your password or, upgrade your encryption to something that is actually secure - WPA2. If your router firmware hasn't been updated, check for updates and download/install.
  • junglebook Level 1 Level 1
    Thanks. I have reseted everything I can reset in my room in just about every order. My IP address is still reading 169. anything else I can do? Or any questions for me?
  • luvlabs Level 4 Level 4
    Your router is not issuing your touch an IP address and the touch is defaulting to an internal IP address (169.x.x.x).

    Try turning encryption off on your router and see if it connects properly. If it does, update your router firmware and/or replace your router. An alternative is to turn off DHCP entirely and give each device it's own IP address or simply replace the router.
  • Diochra Level 1 Level 1
    I have the same problems and I've tried everything that was written to do... I think it isn't about the router since the router I usually connect to is at the compagny I work for. It is a big router made for everybody to be able to connect... It doesn't seem to work either at other places... it's like it works only when it feels like it!:P should i go see apple?
  • luvlabs Level 4 Level 4
    Can you connect to other WiFi networks - like coffee shops? If you can, then go visit your IT manager and have him do the troubleshooting. Enterprise wireless networking is different than what we use at home. He/she can get more information by searching on "iPhone enterprise" at support.apple.com.