​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


iPad 2 Shipping

Has anyone that has had their iPad already ship seen it move from Lantau Island, HK? Nothing has changed as far as the ship date or the delivery date, it just has not moved in a day or so.

Mac Mini 2.4ghz, Mac OS X (10.6.6), Iphone 3g,

Posted on Mar 14, 2011 5:15 AM

4,279 replies

May 17, 2011 9:40 PM in response to ncsuboner

My original shipping date when I ordered on May 4th was May 18th. I was suprised to get a notification that my ipad shipped on the 14th. UPS tracking show Departure Scan from EPZ, China on the 14th. and said Scheduled Delivery May 17th before 10:30AM, however I never received it. I called UPS and they said that they have been having issues with iPad shipments and that if the status is not updated by the 18th evening they will "launch and investigation". He also said that the iPad is probably still in China but couldnt be sure. Why does Apple continue to use UPS if they are not doing a good job?


Anyways anyone else in the same boat as me? I hope I can get my iPad by Friday, but by the sounds of it it looks like I probably wont...

May 18, 2011 12:53 AM in response to ncsuboner

yahoooo!


Date/TimeStatusLocation
May 18, 2011 3:22 AMIN TRANSIT TOBURBANK, CA
May 18, 2011 3:21 AMDEPARTURE SCANLOUISVILLE, KY
May 18, 2011 2:58 AMLOCATION SCANLOUISVILLE, KY
May 14, 2011 5:40 PMDEPARTURE SCANEPZ, CN
May 14, 2011 9:08 AMORIGIN SCANEPZ, CN
May 14, 2011 11:24 PMBILLING INFORMATION RECEIVEDCN



it seems no updates from Hong Kong and Alaska.. but it's closer to california now!!!

May 18, 2011 5:14 AM in response to Maximus1000

You have company Maximus, I'm in the same boat. Ordered on May 4th and UPS tracking shows departed EPZ China on the 14th and nothing after that. I don't even get a schedule delivery date or time from tracking, where are you seeing that?


The only date I have is deliver by the 19th on my notice from Apple on the 14th that it had shipped. UPS also told me yesterday that it is probably still in China, not what I wanted to hear 😟 Apple told me yesterday that UPS tracking is having problems, but ipads are mostly being delivered on the datenoted on Apple's shipping notice. If that is correct then mine should be here tomorrow. I had scheduled a personal day off work so I could be home to sign for the shipment and play, but now I don't know what to do.


Have you checked Yahoo tracking as another person recommended here? http://smallbusiness.yahoo.com/r-packageTracker-s-ups?s=ups


This gave me great hope yesterday as it showed my ipad was in transit to Louisville Ky since the 14th. However, my hope is fading fast as it hasn't changed and I was so hoping to see an arrival scan in Louisville by now if there was a chance it could be delivered tomorrow.

May 18, 2011 6:03 AM in response to pcsmarts

@pcsmarts, same exact issue here. My ipad was shipped on the 14th of May and is scheduled to be delivered by the 19th (this delivery date is from apple's shipping e-mail). I called ups yesterday and they said the same thing, that UPS was getting 'overwhelmed' by Apple (lol), and in result are expecting 2-3 day delays. Even with that, they couldn't give me a new delivery date, so I had asked them based off of similar delays in the past what would be the best estimate... To which they said it would be here by the end of the week, Friday.


to be honest i'm expecting Monday morning delivery to my location in the end. I checked my tracking again this morning and it hasnt moved since the 14th, so it's probably still in china. I figure if its still in china today, then best case it gets in AK tomorrow, get's to my local UPS hub by friday, and a 10:30am delivery monday. I'm not happy with this shipping carrier 'lottery' where some of us are getting stuck with UPS and others with fedex.


By the way, sorry to burst your small bubble of hope but the "transit to KY" line from Yahoo's UPS tracker is total BS. Mine has said that since saturday 😟

May 18, 2011 6:03 AM in response to ncsuboner

Not in china anymore!!

mine is actually out for delivery now!!



Date/TimeStatusLocation
May 18, 2011 5:04 AMOUT FOR DELIVERYBURBANK, CA
May 18, 2011 4:56 AMARRIVAL SCANSYLMAR, CA
May 18, 2011 3:21 AMDEPARTURE SCANLOUISVILLE, KY
May 18, 2011 2:58 AMLOCATION SCANLOUISVILLE, KY
May 14, 2011 5:40 PMDEPARTURE SCANEPZ, CN
May 14, 2011 9:08 AMORIGIN SCANEPZ, CN
May 14, 2011 11:24 PMBILLING INFORMATION RECEIVEDCN

May 18, 2011 6:09 AM in response to pail

Well mine just updated... looks like 19th delivery?


May 18, 2011 8:03 PMIN TRANSIT TOLOUISVILLE, KY
May 18, 2011 8:02 PMDEPARTURE SCANCHEK LAP KOK, HK
May 14, 2011 5:40 PMDEPARTURE SCANEPZ, CN
May 14, 2011 4:24 AMORIGIN SCANEPZ, CN
May 14, 2011 11:16 PMBILLING INFORMATION RECEIVEDCN

May 18, 2011 6:20 AM in response to wurt

Mine also now just updated to the same information. My shipment notification from Apple says deliver by the 19th could this still be possible???


History
Date/TimeStatusLocation
May 18, 2011 8:03 PMIN TRANSIT TOLOUISVILLE, KY
May 18, 2011 8:02 PMDEPARTURE SCANCHEK LAP KOK, HK
May 14, 2011 7:49 PMDEPARTURE SCANEPZ, CN
May 14, 2011 2:00 PMORIGIN SCANEPZ, CN
May 14, 2011 5:43 AMBILLING INFORMATION RECEIVEDCN
Tracking detail provided by UPS: May 18, 2011 6:15 AM PDT (USA)

Track More Packages | Visit UPS.com

May 18, 2011 6:54 AM in response to ncsuboner

I ordered my black 64 GB Black WiFi only iPad 2 on May 5th. The shipping status on the apple site finally changed to prepared for shipment early yesterday morning - so far it has stayed that way and I have not yet received an email saying it shipped. This is driving me crazy!


It is also very frustrating to read that they are having 2 and 3 day travel delays because the they are overwhelmed by orders - why do business with a provider who can't live up to their end of the bargain and get your orders out to customers in a timely manner?!?!

May 18, 2011 7:28 AM in response to ncsuboner

What the **** is going on with ups? Everyone is getting these updates except for me it has a origin scan in china then NOTHING since the 14th called ups and no answer, called apple they just said they will look into it :/ yahoo tracking gave me nothing too..:( my original apple email said the 19th so here's to hoping it updates later

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad 2 Shipping

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.