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Level 1

0 points

Apple support in general

I wrote to apple support using the online form, this is what I got back:

This an automated message from the Apple group mailer system.

Your message to support RepairStatus@group.apple.com could not be delivered for the following reason: The group does not have any members.
Reporting-MTA: dns; group.apple.com

No members in the support group? WOW....

mac book, Mac OS X (10.6.1)

Posted on Mar 14, 2011 7:14 AM

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9 replies

Level 4

3,673 points

Mar 14, 2011 7:20 AM in response to Kaboulo

That message results from improper group settings in OS X Server. Perhaps they should check that forum for advice on how to do it properly. In the mean time, you'd probably be better off calling AppleCare.

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Level 1

0 points

Mar 14, 2011 7:26 PM in response to capaho

Apple care on the telephone is almost as useful as their member-less groups....

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Level 1

71 points

Sep 23, 2011 9:01 AM in response to Kaboulo

I just got the same reply, still not fixed. Unbelievable.

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Oct 7, 2011 12:02 PM in response to Ron Voss

offering Ron Voss a HUGE THANKYOU ! ! ! YAY ! ! ! attaboy 4 his post 2 a closed discussion .

i'm new 2 this discussion group & Apple stuff ( 20+ yrs on corporate pcs ) & apparently updated my ITouch late .

the battery began draining so fast i was sure i needed a new battery .

Ron's reply 6/26/2010 "Is anyone bothering to read?" was spot on & a wonderful, direct solution .

thank you again Ron ... rideon, mikl

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Level 1

71 points

Oct 7, 2011 12:35 PM in response to miklbritton

Sorry, I can't find the post you mean, but thanks!

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Level 7

31,917 points

Oct 7, 2011 5:20 PM in response to Ron Voss

Ron --

I bet you can find it here:

https://discussions.apple.com/profile/Ron%20Voss?view=overview

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Level 1

0 points

Oct 7, 2011 5:40 PM in response to TildeBee

Thanks, but that's exactly where I looked. Mikl either has the wrong date or the wrong person. 😉

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Oct 8, 2011 2:14 PM in response to Ron Voss

OK OK this is the discussion in question

https://discussions.apple.com/thread/2474499?answerId=11774480022#11774480022

L8R, mikl

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Level 1

71 points

Oct 8, 2011 2:29 PM in response to miklbritton

Ah, I see. That was where I was still complaining (and found Jason's suggestion to be silly), but someone suggested this solution which did help:

http://support.apple.com/kb/TS3398

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Apple support in general

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