2 Replies Latest reply: Mar 14, 2011 9:13 AM by deggie
time2get2me Level 1 Level 1 (0 points)
As I tried to update my iPhone3GS to 4.3, I get a message that says "the iphone could not be updated. an unknown error occurred (1013)"
Obviously, all the data got erased, and on connecting the iPhone again to iTunes, the message appears stating that the iPhone is in recovery mode and needs to be restored. And this is where the main problem lies- I tried to restore the phone and I get the same message "the iphone could not be restored. an unknown error occured (1013)"
I have tried everything possible- used another laptop, used another itunes account, tried the solutions from the support page; but nothing! I am left with is the iTunes logo on my phone. I don't care about the software update, I just want the phone to work! PLEASE HELP!

iPhone 3GS, iOS 4