Previous 1 2 Next 15 Replies Latest reply: Aug 8, 2011 3:15 PM by JungleJoMama
xxnaylor81xx Level 1 (0 points)
A message comes up saying that "the safari browser I am currently using does not support the community toolbar." I was just wondering what a community toolbar is and how I turn it off.

MacBook Pro, Mac OS X (10.6.6)
  • Carolyn Samit Level 10 (103,365 points)

    Just follow the paths...

    /Library/Application Support/ Move the Conduit file to the Trash.

/Library/Application Support/ Move all of these files to the Trash: SIMBL/Plugins/CT2285220.bundle

    /Library/InputManagers/ Move CTLoader to the Trash.

    /Library/Receipts/ Move ctloader.pkg to the Trash.

    /Library/ScriptingAdditions/ Move any Conduit / CTLoader related files in that folder to the Trash.

    /Users/<User name>/Library/Application Support/ Move Conduit to the Trash.

    Relaunch Safari.

  • ~Bee Level 7 (31,425 points)
    Hi xxnaylor--

    Welcome to Apple Discussions!
    We're not staff, but other Mac users here, asking questions and sharing solutions.

    Most likely, the Community Toolbar snuck onto your Mac when a site that you visit asked you if you wouldn't just love a personalized toolbar to make your browsing experience so much more fun. Or if you wanted to watch sporting events live, etc.

    So you clicked "yes" and the damnable thing got installed on your Mac.
    And now your Safari is all messed up.

    You can't turn it off.
    You have to delete all of it, via the instructions above.
    Sad, but true.
  • tms7338 Level 1 (0 points)
    I want to thank you, I followed your procedure and my laptop is alive again. I am very new to Mac"s and any help will be appreciated.
  • Carolyn Samit Level 10 (103,365 points)
    You're welcome

    If you are switching from Windows, click here.

    Mac 101 - The grand tour.

    Apple tutorials.
  • NickR55 Level 1 (0 points)
    I cant find any of these locations, they simply do not show up in Finder or Spotlight.

    Is there a setting that HIDEs system locations from Spotlight and Finder?
  • Klaus1 Level 8 (47,755 points)
    If you are running Snow Leopard you should also look here:

    Library/Application support/conduit plugins
  • ~Bee Level 7 (31,425 points)
    Nick --

    These files don't usually show up in Finder or Spotlight.
    You have to learn how to follow the paths that were given to you.

    For Example:
    Library/launchAgents/com.conduit.loader.agent.plist =
    Click open your Hard Drive Icon. Then look for the Library folder.
    In there, you'll find LaunchAgents. Open that to find com.contuit.loader.agent.plist.
    Take that last folder to the trash.

    This one: _/Users/<User name>/Library/Application Support/ Move Conduit to the Trash.

    Open up the HD icon > go down to Users > YourName Account. (It's also called your HOME folder. Open up the Home folder > go to Library folder > look for Application Support. There you will find a Conduit folder.

    Then go back and look for all the other files.
    There is no shortcut with Finder. You'll find it very easy to follow the paths, once you get used to it.
  • NickR55 Level 1 (0 points)
    Thanks, Bee/___sbsstatic___/migration-images/migration-img-not-avail.png

    I wonder what else is able to HIDE from SPOTLIGHT and cant be found by FINDER

    I appreciate your help, I didn't even think to manually search, once I saw that Finder/Spotlight said these files cant be found, I assumed they weren't here.

    Thanks again

  • ~Bee Level 7 (31,425 points)
    You're most welcome, Nick!
    It took me a couple of years to finally figure that out.
  • wmrhoward Level 1 (0 points)

    I can't believe the traffic on this topic.  There are more ways to fix this than I can follow, the first 5 tries didn't work.  I had a system that worked until last night when I installed the latetes update to Safari, this immplie Safari is the root of mhy problem.  Just a comment.


    My fix will be to delete Safari and use another browser from now on.

  • ~Bee Level 7 (31,425 points)

    wm --


    Did you get an error message about "The Community Toolbar?"

    If not, it's something else entirely.

  • wmrhoward Level 1 (0 points)

    Bee, I get the error message everytime I open Safari.  I'm on a MacBook Pro 10.6 latest rev and everything worked until I got a very large software update notification 2 days ago.  I updated everything except GarageBand.  When the computer re-started I went online and had the problem.  I've looked at at least 5 different ways to fix, all had replies that it worked for someone but none of them worked for me.  I'm not a power user but have many years of Mac and PC experience and can generally work these things thru.  At this stage it seems easier to use Firefox or another browser rather than beat my head on the wall.



    Russ (william)

  • ~Bee Level 7 (31,425 points)

    Russ --


    I really don't blame you.  So if you want to stop trying now, that's OK.  It's just hard for me to give up, LOL.  If you're getting the Community Toolbar error message, it's definitely on there.  Were you able to follow the path?


    Here's another way of putting it:

    Locate and delete:


    HD/Library/Application Support/Conduit



    HD/Library/Receipts/<Toolbar name>.pkg

    HD/Library/Application Support/SIMBL/Plugins/CT2285220.bundle

    HD/Users/<User name>/Library/Application Support/Conduit


    It may not be in every single location, but get it out where ever you find it.

    Restart Safari. Any Better?



    The best way to find it is to click on your Finder icon in the Dock, Click the Column View,

    then click on your HD icon there, then Library, then Application Support,for example.

  • mikensac Level 1 (0 points)

    Wow, worked like a charm.  Thanks for clearing up 6 months of dealing with this irritation.

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