nnelson10
Level 1 (0 points)

Q: Can't print from mac book pro to Ricoh Aficio MP C4500

Hello, today i started working in a new office, that uses a Ricoh Aficio MP C4500 printer and everyone in the office uses windows computers. I have a Mac Book Pro 2.26 GHz Intel Core 2 Duo, on it, I am running Mac OSX 10.6.6.

When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.

I've visited several webpages that discuss how to fix the issue but none of them have worked.

I have tried downloading the mac osx 10.5 drivers from the Ricoh website(they didnt have 10.6) that didn't work and when i printed i still got all blank/coded pages.

Next I went I tried typing the the printer IP address to my browser url... that didn't help.

Next I went to the apple website and downloaded all of their mac osx 10.6 ricoh aficio drivers and when i printed i got all blank/coded pages again.

next i went and downloaded the "ghost script" "footmatic" and "pxlmono" and when i printed i got all blank/coded pages again.

all of the other webpages gave no other advice. Also, when printing each time i tried all of the different protocols, that didnt make a difference.

if you can advise, it would be much appreciated! Thanks!
-Nick

Mac Book Pro 2.26 GHz Intel Core 2 Duo, Mac OS X (10.6.6)

Posted on Mar 14, 2011 3:35 PM

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nnelson10

Q: Can't print from mac book pro to Ricoh Aficio MP C4500

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  • Helpful answers

  • by PAHU,

    PAHU PAHU Mar 14, 2011 5:02 PM in response to nnelson10
    Level 6 (16,605 points)
    Mar 14, 2011 5:02 PM in response to nnelson10
    Based on your results it would suggest that this model does not support Postscript. Checking the Ricoh web site there is mention of Postscript being optional. So if the machine does not have Postscript, then none of the Mac OS X drivers from Ricoh will work - they will have been written for Postscript.

    So with PCL5c and PCL6 being supported by default I would expect the pxlmono to work. But with this giving a similar result then I wonder if there is something else causing the incorrect output. As a test you could try selecting Generic PCL Laser Printer in the Print Using menu. This will only print in b&w but at least it will give an idea if something else could be fault.

  • by Matt Broughton,

    Matt Broughton Matt Broughton Mar 14, 2011 5:02 PM in response to nnelson10
    Level 5 (4,980 points)
    Mar 14, 2011 5:02 PM in response to nnelson10
    nnelson10 wrote:
    When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.


    It sounds like the printer does not have the optional PostScript module installed.

    Next I went to the apple website and downloaded all of their mac osx 10.6 ricoh aficio drivers and when i printed i got all blank/coded pages again.


    The drivers that are available from the Ricoh web site or are available from Apple only work when the PostScript module is installed.

    next i went and downloaded the "ghost script" "footmatic" and "pxlmono" and when i printed i got all blank/coded pages again.


    After you downloaded and installed the Ghostscript, Foomatic-RIP, and pxlmono drivers, did you delete your existing Ricoh print queues and create new print queues? Did you choose the driver that had pxlcolor in the title?

    If the pxlmono/pxlcolor drivers do not work properly for you, you will need to have the IT person tell you what printer languages the printer can use. Alternatively, you can print a configuration page from the printer keypad that will print a sheet telling you what languages it can use.

  • by raccoon2,

    raccoon2 raccoon2 Mar 14, 2011 5:16 PM in response to nnelson10
    Level 1 (0 points)
    Mar 14, 2011 5:16 PM in response to nnelson10
    We use to have the Ricoh MP C4500, in our studio which is all mac. All our iMacs and Macbooks use to work fine with the MP C4500, you need to download the latest drivers from the Ricoh site which is here http://www.ricoh.com.au/download-drivers

  • by Hotchili,

    Hotchili Hotchili Jul 24, 2012 12:23 PM in response to nnelson10
    Level 1 (4 points)
    Jul 24, 2012 12:23 PM in response to nnelson10

    I figured out why it wouldn't work for me, hopefully it helps someone else in this boat.

     

    We had 2 of these printers, one had the PS module, other didn't. Company finally sprang(?) for the module, but Mac users still couldn't print. I found that in the User Tools/Printer Features/PS menu/Data format there was an option that was set for Binary on the working printer, but to TBCP on the other. Changed it to Binary, and presto, she started working! Yipee, only took about an hour to track that down.

    Cheers

    Jeff Kamis

    MacCentric

  • by atoates1987,

    atoates1987 atoates1987 Sep 3, 2014 4:24 AM in response to Hotchili
    Level 1 (8 points)
    Apple Watch
    Sep 3, 2014 4:24 AM in response to Hotchili

    Actually i've just discovered you can print without the PS card!

     

    http://www.linuxfoundation.org/collaborate/workgroups/openprinting/macosxpxlmono

     

    By downloading and installing the 3 files, pxlmono 1.9, footmatic-RIP & Ghostscript you can print in colour, select paper trays and use the duplex......

     

    I assume it somehow converts the PS version to PCL before sending to the printer - it does print quite slowly with large PDFs but much better than before and saved ££££ on the PS card.

     

    I spent a long time trying to find a solution so hope this helps others in the same situation!

  • by teddyn3,

    teddyn3 teddyn3 Sep 23, 2014 2:53 PM in response to atoates1987
    Level 1 (0 points)
    Sep 23, 2014 2:53 PM in response to atoates1987

    I'm dealing with the same issue, no PS on our Ricoh.   Did you have to do anything beside install those 3 pieces of software?  I have done that and still printing code and lots of blank pages.

  • by atoates1987,

    atoates1987 atoates1987 Oct 22, 2014 2:09 AM in response to teddyn3
    Level 1 (8 points)
    Apple Watch
    Oct 22, 2014 2:09 AM in response to teddyn3

    So here's the process:

     

    From the Linux Foundation site install (in this order):

     

    1. Ghostscript

    2. Foomatic

    3. PXL MONO

     

    Once installed:

     

    1. Go to the add printer setup

    2. Select the IP Tab & type in printers address

    3. In the "use" drop down select "Ricoh Aficio MP C4000 PXL"

     

    This has been working perfectly for the past 8 months (duplex printing, multiple paper tray selection etc) but as is now common with Apple OS X upgrades, the latest Yosemite version has buggered it up!

     

    Hope that helps for people who haven't yet upgraded their OS X, and I will update the post with more info once I've figured out how to get Yosemite to play nice.

  • by Matt Broughton,

    Matt Broughton Matt Broughton Oct 22, 2014 9:42 AM in response to atoates1987
    Level 5 (4,980 points)
    Oct 22, 2014 9:42 AM in response to atoates1987

    This has been working perfectly for the past 8 months (duplex printing, multiple paper tray selection etc) but as is now common with Apple OS X upgrades, the latest Yosemite version has buggered it up!

     

    Hope that helps for people who haven't yet upgraded their OS X, and I will update the post with more info once I've figured out how to get Yosemite to play nice.

     

    Please see Ricoh MP C2500 not printing after upgrading to Yosemite