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Level 1

3 points

Can't print from mac book pro to Ricoh Aficio MP C4500

Hello, today i started working in a new office, that uses a Ricoh Aficio MP C4500 printer and everyone in the office uses windows computers. I have a Mac Book Pro 2.26 GHz Intel Core 2 Duo, on it, I am running Mac OSX 10.6.6.

When I have tried to print several different file types such as .pdf, .doc, .txt, etc. the printer prints out usually 20 pages that are all coded or blank and nothing similar to what i printed out. I'm guessing this is due to the printer not understanding the language of the data i send to it.I know that i am successfully connecting to the right printer.

I've visited several webpages that discuss how to fix the issue but none of them have worked.

I have tried downloading the mac osx 10.5 drivers from the Ricoh website(they didnt have 10.6) that didn't work and when i printed i still got all blank/coded pages.

Next I went I tried typing the the printer IP address to my browser url... that didn't help.

Next I went to the apple website and downloaded all of their mac osx 10.6 ricoh aficio drivers and when i printed i got all blank/coded pages again.

next i went and downloaded the "ghost script" "footmatic" and "pxlmono" and when i printed i got all blank/coded pages again.

all of the other webpages gave no other advice. Also, when printing each time i tried all of the different protocols, that didnt make a difference.

if you can advise, it would be much appreciated! Thanks!
-Nick

Mac Book Pro 2.26 GHz Intel Core 2 Duo, Mac OS X (10.6.6)

Posted on Mar 14, 2011 3:35 PM

Best reply

nothingbutmacs

Level 1

19 points

Posted on Mar 17, 2017 12:07 PM

We have three Savin/Ricoh MFP printers in our facility.

The simplest approach is to use the Generic PCL printer driver built into the Mac OS X system.

Determine the IP address for your printer.

On your Mac

Select Printer & Scanners

Click "+" to add printer

Choose the IP option

Key in the IP Address

For the Protocol: Choose HP JetDirect Socket

Queue: Remains Blank

Change the Name to a suitable name

Under use: Choose Generic PCL Printer.

Click Add.

Choose Duplexer if it is an option.

The Post Script is an option available for purchase on the Ricoh/Saving equipment. Not all equipment includes PS. I am surprised that the Mac Driver, however, is not available as a PCL driver.