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iChat Buddy List disappeared, cannot add new contacts

2165 Views 6 Replies Latest reply: Mar 29, 2011 11:36 AM by Ralph Johns (UK) RSS
chrisd86 Calculating status...
Currently Being Moderated
Mar 14, 2011 10:16 PM
Today, when I left for work, I was logged into iChat and everything was working fine. Then my internet modem reset while I was connected, which auto-kicked me out of iChat. I didn't log in again until I got home from work, at which point I discovered all my iChat buddies (and groups) were completely gone. My iChat buddy list window is now completely blank. If I add a new contact, it will not show up in the buddy list. It will not allow me to drag a contact from the address book to the buddy list. I have tried deleting apple.iChat.AIM.plist and apple.iChatagent.plist and neither of these has resolved the problem. I have restarted iChat, restarted my Macbook, still nothing.

Please help!
Macbook Pro (2008), Mac OS X (10.6.6)
  • Mr.Incredible Calculating status...
    I am having the exact same problem!

    When I was on iChat in the afternoon, it worked fine. I went to school, came back, logged onto iChat, and this happens.

    Buddy list completely erased, and when clicking the add button to add someone, it wouldn't work.

    I have a window open when I log on, cause I usually chat to my girl. I tried messaging her, and I got an error saying, : The message "hello" could not be delivered. Your privacy preferences are set so they prevent you from communicating with this person.

    That's just complete bull, cause I checked my settings, and everyone can IM me! I don't get whats wrong. Does anyone have a solution?
    iMac 21.5'
  • Mr.Incredible Level 1 Level 1 (0 points)
    Figured it out.

    Just click on iChat, and Log out of (username), and than log back in. It restored it like that.
    iMac 21.5'
  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)

    Welcome to the    Discussions

    You may find that in iChat > Preferences > Accounts > Security tab that all your Buddies are either in the Block List or that Allow Specific People is active but no-one is in that list.

    It may also pay to Set the Account not to Allow Multiple Logins.
    This may generate a AIMSysMessage (Buddy Name) suggesting you type a 1 as a response to Log Out any other login.
    This should formerly "Close" the Work Login and give you access again.

    9:31 PM Tuesday; March 15, 2011

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
    G4/1GhzDual MDD (Leopard 10.5.8)  MacBookPro 2Gb( 10.6.5) , Mac OS X (10.6.6), "Limit the Logs to the Bits above Binary Images."  No, Really
  • David Hargreave Calculating status...
    I too am having exactly the same problem. I have tried:-
    - logging out and back in;
    - removing the account and re-adding it;
    - restarting iChat;
    - restarting my laptop;

    Nothing has worked so far at all. All my contacts (only a hundred or so) are gone. They were there yesterday and I think the only thing I have done is upgrade to 10.6.7.

    MacBookPro, Mac OS X (10.6.7), 2.66Ghz Intel Core i7; 8Gb 1067 DDR3
  • mvint Calculating status...
    I've tried everything you have and am having exactly the same problem! It's so frustrating! Let me know if you get any info please
  • Ralph Johns (UK) Level 9 Level 9 (66,815 points)

    Do you see the Buddy List at all ?
    Does it say Jabber or the Description you gave it in th Accounts part of the Preferences ?

    (If it a Bonjour Window and there are no other Macs it will be blank).

    Is it marked in the Account section of Preferences to "Use this Account" ?
    And to Automatically log in at iChat launch ?

    What are the setting in use in the Security tab of accounts if this is an account that logs in to AIM ? (you will not have this tab for Jabber/Google accounts)

    10.6.7 did not update iChat itself.

    7:36 PM Tuesday; March 29, 2011

    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
    G4/1GhzDual MDD (Leopard 10.5.8)  MacBookPro 2Gb( 10.6.7) , Mac OS X (10.6.7), "Limit the Logs to the Bits above Binary Images."  No, Really


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