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crsrusl Level 1 Level 1 (10 points)
Hi

Please could someone clarify what the Storeagent process does?

I noticed today it was sending 1MB p/s out of my broadband connection ...

I know it's linked with the App Store, however I wasn't downloading anything from the App Store.

Cheers!


<Edited by Host>

MacBookPro7,1, Mac OS X (10.6.6), Confused about Storeagent
  • baltwo Level 9 Level 9 (61,780 points)
    It's what the Mac App Store uses for its operation. To turn it off, turn off the iTunes and App Store links. I don't use those and there's no evidence that the agent process is running.
  • crsrusl Level 1 Level 1 (10 points)
    Hi -

    What I would really like to know is - what is Storeagent doing? Why is it sending large amounts of Data out of my computer?

    Cheers
  • KJK555 Level 4 Level 4 (2,895 points)
    Research, I conducted while developing my App Store removal application, indicates storeagent is
    retrieving App Store related app updates and other App Store related data. Of course the actual data
    is encrypted, so exactly what its communications contents are, were in fact, quite undeterminable.

    This topic has been discussed in a previous forum thread:
    http://discussions.apple.com/message.jspa?messageID=13127151#13127151

    Kj
  • baltwo Level 9 Level 9 (61,780 points)
       Thanks for popping in. I don't use the store, so wasn't sure exactly what was going on.
  • crsrusl Level 1 Level 1 (10 points)
    So basically it's sending information about my Mac to Apple?! Using my bandwidth and more without my permission?

    Is this correct?
  • baltwo Level 9 Level 9 (61,780 points)
    If you've opted to have the iTunes and Apps Store activated, you gave tacit permission for the activity. Turn them off and not be bothered. As I noted earlier, doesn't run here unless I run the App Store app and see if there's anything worthwhile getting. I've not found anything in my few searches.
  • KJK555 Level 4 Level 4 (2,895 points)
    Outside of some unencrypted data files that are downloaded first, I cannot verify the content
    of the data exchanged once the encryption certificates are loaded and the encryption begins.

    The unencrypted data files contain nothing more than storefront and product information
    and/or links to the actual storefront and product data.

    Kj
  • lkrupp Level 4 Level 4 (3,325 points)
    crsrusl wrote:
    So basically it's sending information about my Mac to Apple?! Using my bandwidth and more without my permission?

    Is this correct?


    Storeagent runs only when the App Store application is open. Test it yourself. Launch
    Activity Monitor from your Utilities folder and look for the Storeagent process. Close the App Store and watch the process quit after about a minute. And as mentioned before this process does not send personal information about you or your system to Apple. The App Store needs to know what you have installed and if updates are available. If paranoia is getting the best of you then just don't ever launch the App Store again. And by the way there are numerous applications from both Apple and third parties that do exactly the same thing.
  • WZZZ Level 6 Level 6 (12,595 points)
    lkrupp: And as mentioned before this process does not send personal information about you or your system to Apple. The App Store needs to know what you have installed and if updates are available.


    That's only part of what was mentioned before. This is what KJK555 wrote:

    Outside of some unencrypted data files that are downloaded first, _I cannot verify the content_
    _of the data exchanged once the encryption certificates are loaded and the encryption begins._

    The unencrypted data files contain nothing more than storefront and product information
    and/or links to the actual storefront and product data.


    As Kj has pointed out, when it's encrypted we can have no idea what's being sent.

    Ikrupp: And by the way there are numerous applications from both Apple and third parties that do exactly the same thing.


    Encrypted? And, since the data storeagent sends is encypted, we can't know if they do "the same thing."

    I don't have to be "paranoid" to not want some application or process mining my data, whether that data is sensitive, personal or not. There was also some concern in that thread KJK555 linked to that the MAS phones home before login, regardless of whether the App Store is launched or not.
  • crsrusl Level 1 Level 1 (10 points)
    Are we able to ask Apple what information they are gathering?

    How does one go about doing this?
  • deggie Level 8 Level 8 (48,260 points)
    You can contact the iTunes Store via email through the support page, but it they do answer I'm sure they are going to tell you that it collects information regarding applications on your computer (including ones purchased through the MAS) in order to provide updates. iOS devices, such as the iPhone and iPad do the same thing for the App Store. The data is encrypted to ensure the privacy of the information.

    On iOS devices I don't believe there is any way to not do this as you cannot delete the App Store app. I do believe you can delete the MAS application and Storeagent and just don't use them which will prevent the data being sent.
  • Tuttle Level 7 Level 7 (29,240 points)
    Are we able to ask Apple what information they are gathering?

    How does one go about doing this?


    One visits this link (which also applies to the MAS):

    http://www.apple.com/legal/itunes/us/terms.html#PRIVACY
  • henrybutz Level 1 Level 1 (0 points)

    I had a storeagent communications initiate when I plugged in a SDHC card to the Mac Mini's built-in card reader.  iTunes and the appstore were not running or open.

  • Naoarkjp Level 1 Level 1 (0 points)

    I've had storeagent run when a SDHC card is plugged in also.

    It also runs when software update does its automatic check, even with links turned off.

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