iTunes Connect....VERY SLOW!!!

Is anyone else having problems even logging in and navigating through iTunes Connect? Sometimes it takes a good 2-4 minutes to proceed to the next page or log in, and at times I get a Gateway Timeout.

15" MBP core i5, Mac OS X (10.6.6)

Posted on Mar 17, 2011 7:03 AM

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209 replies

Sep 5, 2013 9:59 AM in response to pchukwura

I'm also having ongoing connection and timeout problems. I need access to Managing Game Center, but every time I try to set up a new leaderboard, the connection times out and my session is lost.


It's 2013, not 2003. One would expect Apple would have best practices in place by now so that these kinds of server problems don't happen. Too many businesses depend on iTunes Connect.

Sep 5, 2013 12:40 PM in response to pchukwura

It would have been much better if Apple send us


- email message telling that there is apparently problem in their system and it may take a week or so

- prepare some sort of status page for iTunesconnect alone, since the situation tend to be similar to previous major incident


As far as I remember this problem has been around for years. My assumption is that initially the system has wrong design and it may take lots of efforts/time to re-build a new one. So they choose the option to "maintain" or "patch" whatever they got.


Anyway, I think Apple is rather irritating developers with such incidents.

Sep 5, 2013 2:49 PM in response to pchukwura

session expired... gateway timeout... down for system maintenance…


If I provided this level of service, my customers would be leaving in droves.


It’s just a web page... show the fields, validate the data, show the next screen..


After a few pages of input it kicks me out. It does not remember my input, so I am forced to try again. So far after around 10 attempts I cannot get past the 4th page.


How about shutting it off until it’s ready? Simple concept.

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iTunes Connect....VERY SLOW!!!

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