MacBook Pro 2011 Battery Re-Charging Issue

Hey everyone, I discovered a problem on my 2011 MBP 17" which I was told that "it's perfectly normal' and I want to see if you guys can reproduce it on your new 2011 models as well (please indicate your screen size).

In summary, I noticed that depending on CPU usage, the battery reacharge time will greatly fluctuate to the point where the laptop just stops charging the battery. I noticed the giant fluctuations in time when I booted one of my VMs which used up like 15-20% overall cpu usage. I was at 5% battery life and the computer was plugged in recharging and the battery indicator all of the sudden went from somewhere around 2.5 hours recharge time to 10 hours to 15 then 20 hours. Then at some point the magsafe light went green and the battery indicator showed 'Not Charging'.

I thought that I may have a bad MagSafe so I tried the one from my 2009 MBP (both are the 85W version) and bam same problem. I figured that this may be due to a design flaw where the power unit cannot supply enough tower to feed a CPU that's being somewhat taxed (i'm talking about 25-50% usuage) and recharge a battery.

Here is a simple way to try to reproduce the problem:

1. Let you battery drain to about 80% or less.

2. Close all open programs.

3. Change your battery indicator icon in the menu bar to display the info as 'Time'.

4. Plug in your MagSafe and let the recharge time in the battery indicator calculate and stabilize (give it about 2 mins to get a stable time value).

5. Open up safari and go to Hulu and play any TV show to drive up your cpu usage.

6. Then open Terminal and type the command 'yes' (without the quotes) and hit enter. The 'yes' command basically causes an infinite loop of the letter 'y' to be display in the terminal window which also taxes your CPU in addition to the video playing in Hulu.

7. Now watch the battery indicator's recharge time value and you should notice that it'll start going up significantly in time and at some point it'll say 'Recalculating' and eventually it'll give up and say 'Not Charging'. I have a 2009 MBP 17" C2D 2.66GHz, and although the recharge time goes up by 20-30% in the exact same test, it at least still charges the battery.

I was able to reproduce this at the apple store on a 17" 2011 model as well but I'm curious if this also happens on the 15 and 13 inch models. I was told by the engineering team on the phone that this is 'perfectly normal'. I guess it falls in the category of malfunctions as designed...

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2011 MBP 17" anti-glare, Mac OS X (10.6.6)

Posted on Mar 18, 2011 4:29 PM

Reply
186 replies

Jan 10, 2012 6:10 PM in response to jerrythea

With respect Jerry, your last comment is just so far out in left field. Going by that logic, how do you think Apple would be portrayed if they announced the MBP models are not made to run at 100% or let alone able to run non stop while PLUGGED IN?


All computer manufactures have there little quirks that they know all too well about. It is just not a big enough problem that get's huge attention. I would imagine that Apple would be forced to fix this problem if it became a loud enough problem. With me only having a new 13" model without discrete graphics I can't test this out. I wish you guys luck. If I had a 15 or 17" model and discovered this problem I would keep my pedal to the floor until Apple gave me a proper explanation. If there is one thing that drives me crazy is when big companies try to hide behind a wall when a problem arises.

Jan 10, 2012 6:17 PM in response to toyo8696

toyo8696 wrote:


With respect Jerry, your last comment is just so far out in left field. Going by that logic, how do you think Apple would be portrayed if they announced the MBP models are not made to run at 100% or let alone able to run non stop while PLUGGED IN?


How would you 'emerge -e world' in a gentoo linux VM?

That takes a few hours for sure.

Jan 10, 2012 7:22 PM in response to 256fx

Clearly Apple is aware of the issue, as they had a specific firmware release to deal with computers turning off under heavy load.


They clearly have more to do to tune this as many people on this thread are seeing the problem much more significantly then I saw.


Whether or not it is ever ok for a plugged in system to resort to battery power is a philosphical question. However, it would be never be ok for a system to run out of battery while plugged in. In fact, one could make some sort of a rough statement that never more than 8% of battery should ever be drained while plugged in (or some small number).


However, when I said 'use a computer at 100%', I was referring to my absurd load tests of running prime95 on all 4 cores (and their threads), running a netflix movie, run mcafee inside a vm, and also using the system for email and browser.


My system managed to stay at 100% battery during this 15 minute load test. Since your systems are seeing the problem much more dramatically then I saw, then you would clearly need to give Apple a reproducable test case that they could then use on their own systems so they could diagnose the issue further.


Apple could be doing better in certain areas, for sure. But they have never been one to hide under a log when issues arise. Call Applecare, provide a test case, show them videos of the battery draining from 100% to 50% and more while plugged in, etc. They will surely bring this up with the hardware/software developers and more tuning will be necessary.

Jan 17, 2012 12:50 PM in response to toyo8696

Check this screenshot out will you? Tell me its normal. I've been on 95% for over 2 hours now.

I would be inclined to say that it's a software problem related to Safari, which occasionally uses up to 700 MB/s of ram for its "ultra fast" rendering with 200 on top to run the GUI. I never experienced these problems with my early 2010 13inch core duo macbook pro, and it was stricly connected to a mirrored display. I'm going to be upgrading the guts of this new one shortly, hopefully to resolve some of the problems that follow having an i5 processor slaved by a spinning HDD and measly 4 gigs of ram. Basically I'm trying to give it more headroom and lighten the GPU/CPU load, and maybe even fixing this weak battery problem.


Also, I know how to charge my computer and have been cycling from 1% to 100% everytime I charge.

-13inch 8.1 Macbook Pro


User uploaded file

Jan 17, 2012 2:25 PM in response to t.mcat

1. If you are running your battery down to 1% every time you use it before charging it again, you are being extremely hard on it, probably unnecessarily. It would much rather be charged before it runs all the way down. Lithium batteries don't want to be drained completely. In short, your confidence that you know all about charging your battery is misplaced. Plug it in whenever it's convenient. Don't run it on battery power when you don't need to.


2. If your computer was working hard during the two hours that it sat on 95% charge, that's not surprising. Under heavy load, the computer can require all the power its AC adapter provides, and none is available at such times to charge the battery. Under really extreme loads, it can demand more power than the adapter can provide, and then the battery may actually drain while the AC adapter remains connected.


3. When the battery reaches 100% charge, it stops charging automatically to prevent overchaging and allow the battery to cool down. It doesn't begin charging again until the charge level falls below 95%, even if the AC adapter is connected the whole time. And if the AC adapter is powering the computer during that time, the drain down to 94% will go very slowly. This may be what's going on with your battery whlle it sits on 95%.


4. Your battery is rated to retain 80% of its design capacity after 1000 load cycles IF it is properly used and maintained. The fact that it indicates 93% after only 33 cycles may be concerning you, and it may (or may not) be good cause for concern. That percentage will normally fluctuate, up as well as down, from day to day and week to week by as much as four or five percentage points. It isn't very precise. Don't obsess over it, but do check on it every week or two, and if it declines steadily, you may have a defective battery. But Apple is very unlikely to replace the battery until it actually shows less than 80% of its design capacity for a period of time, and this is why you want to keep an eye on it (again, without obsessing).

Jan 17, 2012 2:37 PM in response to eww

Point 2 is only ok if you work for apple and you also believe that a design error (antenna iPhone4) is actually a feature (or can be corrected with a software patch).


So you are saying that if I are playing a game with an apple laptop for 10hours with extreme demands the battery will go 0%... The MacBook will go dead.... And that is OK! A designed feature by apple...


Well... Maybe.


(the above game story has happened to people. For me, my gaming time ended with around 80% while connected)


Btw nothing personal. Just a general reply to post with the same kind of arguments.


Best,

T

Jan 17, 2012 2:52 PM in response to t.mcat

t.mcat wrote:


Check this screenshot out will you? Tell me its normal. I've been on 95% for over 2 hours now.

I would be inclined to say that it's a software problem related to Safari, which occasionally uses up to 700 MB/s of ram for its "ultra fast" rendering with 200 on top to run the GUI. I never experienced these problems with my early 2010 13inch core duo macbook pro, and it was stricly connected to a mirrored display. I'm going to be upgrading the guts of this new one shortly, hopefully to resolve some of the problems that follow having an i5 processor slaved by a spinning HDD and measly 4 gigs of ram. Basically I'm trying to give it more headroom and lighten the GPU/CPU load, and maybe even fixing this weak battery problem.


Also, I know how to charge my computer and have been cycling from 1% to 100% everytime I charge.

-13inch 8.1 Macbook Pro


User uploaded file

I have found coconut battery to be inaccurate, try using the tools that Apple provided before jumping to prettier 3rd party crap.

Jan 17, 2012 11:17 PM in response to TheRosta

I've been in contact with Apple lately, trying to solve this problem, here's what I've been doing:


First time, apple wanted me to reset the PRAM and also the 'changing' software which controls how much power the AC adapter should deliver.


Then they sent a new adapter to me, to see if that worked. (it didn't)


Then now say, that I can take it to a apple store / reseller, they will send it to repair, and see what the problem is. It will take 2-4 weeks, which I can live with (using my MBP for work) so I just stopped trying to fixing the problem.

Jan 18, 2012 4:40 AM in response to eww

Thanks for the advice. I'll take it to heart and report. I'm very impressed by the amount of responses I've got on here.


This is my 3rd Mac in 9 years. I still use the other two, one iMac from 2004 and the previously mentioned macbook pro. I have no reason to doubt the longevity of mac products, and wont be obsessing over it much unless i notice substantial battery draining issues. I don't have apple-care, so I'll be fixing any problems on my own this forum will be sure to hear about it.

Jan 28, 2012 8:20 AM in response to TheRosta

Hey.

I have a late 2011 MBP 13" i5 model and i noticed the same battery drain issue while plugged in. I installed windows7 with bootcamp and after playing Lotro or Skyrrim for a couple of hours i noticed the battery was at 80%..this is very frustrating.Also why they put capable hardware in a laptop which doesent have proper power supply to provide enough juice. I will test this again under mac osx, will render out something which recuires multiple hours to finish..because i cant run those games under Lion with medium/high settings.

And i dont even want to get into Lion's battery issues..theres another thread for that.


So i guess there's no fix for this, only bigger power suply or limiting the CPU's performance..

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MacBook Pro 2011 Battery Re-Charging Issue

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