Not recognizing max resolution of 2560x1600- Dell UltraSharp U3011 Monitor

I just got a 30" Dell UltraSharp U3011 monitor. For some reason, my MacBook Pro is not detecting that the maximum resolution should be 2560 x 1600. I'm connecting the monitor to the laptop with a DVI cable and Mini Display Port to DVI adapter which the Apple Store rep said would give me the max resolution and best picture quality.

Any thoughts on what I can do to solve this?

MacBook Pro 2/66 GHz Intel Core i7, Mac OS X (10.6.6), 8 GB 1067 MHz DDR3

Posted on Mar 18, 2011 6:26 PM

Reply
18 replies

Apr 7, 2014 11:06 AM in response to BrianGupton

I want to share the craziest resolution I just found my experimenting, because all standard stuff did not work.


Background:

* All was working fine for a long time until I started playing BioShock and I picked possibly an incompatible resolution, at least it was for sure not a 25xx resolution. After that, things got wonky.

* I tried everything, from safe-boot to resetting PV/NRAM and SMC, followed by another safe-boot, etc.

* I got it almost back working 100% apart from in the configuration I really needed it: Clamshell mode with 2 external monitors, both on 25xx resolutions. The Dell U3011 just stayed in a lower resolution and would not show any higher value in the list of available resolutions. (I also tried 'Best for display') of course.

* I played with using the Alt button to show more resolutions. It didn't change anything, in fact, I clicked on Best for display while pressing Alt, that action emptied out the list of available resolutions completely. 😟


You will never guess what solved it for me...

In desperation I played with the display orientation, thinking that crazy stuff like that might force some kind of reset. And it did! But I had to do it twice even, first I inclined it by 90 degrees and reverted back. That brought the list from nothing displayed to have 3 resolutions available, the highest one still too low with a 19xx. So I tried that again, this time displaying a 180 degree inverted display, followed by reverting it back.

And then the list of resolutions suddenly showed my belowed 25xx resolution!

It is bizarre that one has to come up with this kind of magic incantations in this day and age.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Not recognizing max resolution of 2560x1600- Dell UltraSharp U3011 Monitor

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.