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Iphone 4 won't connect to computer all of a sudden

I plug my iphone into my computer and it does nothing now. How can I make sure I didn't delete something by accident? Think I might have deleted something trying to free up space or something. I am a little computer illiterate. Can anyone tell me how to re load some stuff so I can get my iphone to be recognized?

dell, Windows XP

Posted on Mar 18, 2011 11:34 PM

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8 replies

Mar 18, 2011 11:53 PM in response to drrandall1

Are you using a PC or Mac?

If you're on a PC, it should make a sound when you plug it in, like all USB devices.

If you're using a Mac, do you have iTunes open, when you plug it in? (although you should have iTunes on either one, if you have an iPhone).

Open iTunes, and see if the phone shows up. It shouldn't take longer than a minute for the phone to show up in iTunes.

Mar 19, 2011 11:46 AM in response to drrandall1

If it makes a sound, that means your computer has seen it, at least, and it's able to connect.

I'd try the following, in the following order.


1) With the iPhone disconnected, hold the Sleep/Wake button AND the home button UNTIL the Apple logo appears. After you hold these buttons down, the slide to power off will appear, but ignore that. Then the screen will blank. When you see the Apple logo appear, let go. Once the iPhone restarts fully, plug it into the computer, and see if iTunes will see it.

2) Repeat #1, but before you plug the phone in, restart your computer. After your computer AND iPhone have fully restarted, open iTunes, then plug your iPhone in.

3) Download and install iTunes over your existing installation. Restart your computer, then plug your iPhone in.

4) Uninstall iTunes fully, and ANY Apple related programs (Apple Mobile Device, etc.). Restart your computer, then install iTunes. Restart your computer again, and then open iTunes and connect your iPhone.

If none of these work, you may have to put your iPhone into either Recovery Mode or DFU mode.

Iphone 4 won't connect to computer all of a sudden

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