KerrBr

Q: Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

How can I change the (wrong) Apple ID from the password prompting dialogue when I am already signed in Apple Store with my own ID?

More details of my problem:
When I try the Apps' Update-All option in my iPod 4, the password dialogue prompts me with my girlfriend's Apple ID; YET, I AM signed in the Apple Store with MY own Apple ID.
I have already verified my ID under Settings/Store. I have also signed out, signing back in with my Apple ID, just in case. No problems there, for I DO sign in with my own ID ok. The problem is just the prompt dialogue for password, when I try to use the 'Update All' feature it prompts me for password with her ID, not mine.
If I go back to Apps and choose the Categories (or Top25) menu, at the bottom of the page, it shows me signed in (my Apple ID). If I try to update one Apps it will do ok. But if I try to Update All it will prompt me for password using her ID, waiting for me to type in HER password. I cannot change the Apple ID on that dialogue (static). If I use my password, it will return the "wrong password" dialogue.

How can I change the prompt for the Update All? What is going on here that I AM signed in but my iPod prompts me with her ID. My iPod is registered under my Apple ID. I have already tried the Hard reset by pressing Home and Power buttons simultaneously, to no avail. I am also using my own network to go Online. I am also with the latest OS in my iPod and my Mac's iTunes.
Thank you!
PS This problem is not occurring in my iPhone 4 (same account) nor my Macs.

iMac, MacBook, iPhone 4, iPod touch 4, Mac OS X (10.6.5), intel core 2 duo

Posted on Mar 19, 2011 11:52 AM

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Q: Wrong Apple ID: How do I change the Apple ID prompt when Updating All Apps?

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  • by isipio,

    isipio isipio Dec 23, 2013 12:50 PM in response to blackjack.
    Level 1 (0 points)
    Dec 23, 2013 12:50 PM in response to blackjack.

    Thanks I follow your directions and it works thanks.!

  • by mgarrison100,

    mgarrison100 mgarrison100 Jan 4, 2014 9:39 AM in response to Sucamarto
    Level 1 (0 points)
    Jan 4, 2014 9:39 AM in response to Sucamarto

    I have the same problem, I bought a new macbook on ebay and everytime I try to update Garageband, iMovie, and iphoto it shows the original owners Apple I.D. which I don't know the password and I know he isn't going to hand over his password to me. Please Help Apple!!!! I don't want to delete these apps I just finished downloading a bunch of pictures to iphoto!

  • by lllaass,

    lllaass lllaass Jan 4, 2014 9:45 AM in response to mgarrison100
    Level 10 (190,248 points)
    Apple Watch
    Jan 4, 2014 9:45 AM in response to mgarrison100

    It appears that the person who sold you the "new" MacBook did not this this

    What to do before selling or giving away your Mac

    Media purchased with an Apple ID is permentely locked to that account and the media does not transfer with the hardware. Delete the app(s) and purchase then with your own ID.

  • by triffidman,

    triffidman triffidman Feb 5, 2014 11:54 AM in response to lllaass
    Level 1 (0 points)
    Feb 5, 2014 11:54 AM in response to lllaass

    I'm having the same issue on a Powerbook, the problem with the statement above is that we are NOT talking about purchased items. I cannot update iPhoto or iMovie...these are basic parts of the OS now. Other parts of the OS do update: Safari, etc.

     

    When I go into the App Store and hit Sign In or Account, the Apple ID is pre-populated with the previous user's ID. I cannot enter my own. This user's account has been completely removed off the mac, via Delete User, and yet it shows up here.

     

    There must be some way of changing this?

  • by Taerone,

    Taerone Taerone Mar 12, 2014 7:59 PM in response to deke4mama
    Level 1 (0 points)
    Mar 12, 2014 7:59 PM in response to deke4mama

    i jus got the ipod 5 and i used a fake apple ID for some reason, which means i cant geo on no apps cuz i accidentally used a fake email what do i do?

  • by Avalanche1973,

    Avalanche1973 Avalanche1973 Mar 13, 2014 12:19 PM in response to KerrBr
    Level 1 (0 points)
    Mar 13, 2014 12:19 PM in response to KerrBr

    I am an "I too" Cuz I too am having the same problem.  I'm trying to sync purchased music off of my iphone 4s to my itunes.  I get prompted with...I don't even know who's email address and when I erase and put mine in it gives me someone else...so weird.  So I don't know how to get my purchased music off my iphone to itunes so I can put it all on my iphone 5s just purchased.  Maybe I should return the phone.  I'm so frustrated.  It's not the user friendly iphone etc... Can anyone help now?

  • by wesleyfromhabrough,

    wesleyfromhabrough wesleyfromhabrough Aug 23, 2014 8:16 AM in response to KerrBr
    Level 1 (0 points)
    Aug 23, 2014 8:16 AM in response to KerrBr

    Quite simple to resolve actually.  Took me 2 mins.


    1> Delete all apps on i(device).

    2> Exit all apple applications (such as itunes etc)

    3> Find your [itunes] library and DELETE it.

    4> Open itunes and install apps again.


    It will ask you to transfer purchases (music, apps etc) in itunes then erase all data on the i(device).  All apps now ask for YOUR password and not old ones (ex-partners etc) lol.


    ENJOY.

  • by BabkaKing,

    BabkaKing BabkaKing Oct 14, 2014 7:28 PM in response to triffidman
    Level 1 (0 points)
    Oct 14, 2014 7:28 PM in response to triffidman

    I went to App Store app on my iMac and I went to the STORE in the top menu and selected CHECK FOR UNFINISHED DOWNLOADS. This prompt allowed me to enter another email and password. When I entered my info the Updates for my iMac then worked. Odd... but it worked.

  • by Tschoepler,

    Tschoepler Tschoepler Oct 20, 2014 12:38 AM in response to KerrBr
    Level 1 (4 points)
    Oct 20, 2014 12:38 AM in response to KerrBr

    On my MacBook I opened "App Store" then went to "Store" > "Show my account (email) …". Then clicked on "manage" under "Hidden articles". In the new screen I clicked "apply"—it showed an app that I purchased before—and then App Store presented me a list of apps to transfer to my account. In my case it was Xcode, iWorks and the native Apple Apps (GarageBand …). Hope this helps.

  • by Cavechick6,

    Cavechick6 Cavechick6 Oct 21, 2014 9:22 PM in response to Tschoepler
    Level 1 (0 points)
    Oct 21, 2014 9:22 PM in response to Tschoepler

    i tried doing the same thing on my iMac and had no options such as the ones you listed in your above post

  • by Meghan_M,

    Meghan_M Meghan_M May 28, 2015 9:24 AM in response to marieofromania
    Level 1 (0 points)
    May 28, 2015 9:24 AM in response to marieofromania

    But what if you're using a Mac. Do the same rules still apply?

  • by lllaass,

    lllaass lllaass May 28, 2015 9:53 AM in response to Meghan_M
    Level 10 (190,248 points)
    Apple Watch
    May 28, 2015 9:53 AM in response to Meghan_M

    Yes

    Meghan_M wrote:

     

    But what if you're using a Mac. Do the same rules still apply?
  • by idolini,

    idolini idolini Jul 1, 2015 4:46 PM in response to LVB314
    Level 1 (140 points)
    Jul 1, 2015 4:46 PM in response to LVB314

    Thank you so very much for this info. I was having so much trouble trying to figure this out on my own to no avail...

    Best,

    Idolini

  • by QuimbyMan,

    QuimbyMan QuimbyMan Jul 16, 2015 8:34 AM in response to KerrBr
    Level 1 (0 points)
    Jul 16, 2015 8:34 AM in response to KerrBr

    Thank you!!!

  • by cba1983,

    cba1983 cba1983 Dec 16, 2015 8:46 PM in response to richardfromwyomissing
    Level 1 (0 points)
    Dec 16, 2015 8:46 PM in response to richardfromwyomissing

    I have he same problem, I bought my new iPhone at a sprint store and I think the Apple ID my phone asks me for is that of the employee who set up my phone. I no longer live in that city so I can't get access to their ID. I have no way of updating my apps unless I delete all of them and reinstall. i can't find a way to change this incorrect Apple ID because when I check my Apple ID I'm signed into it is mine but when it comes to updating apps I have no way of doing so.

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