Quick Time MPEG-2 Playback Component lost, how can I download without payi

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Level 1

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Quick Time MPEG-2 Playback Component lost, how can I download without payi

During a recent re-installation of OSX Leopard I lost this component. I still have the key for it but don't know how to apply for it without having to pay for it all over again.

I tried to go the purchase route hoping to find a box addressing that issue, i.e., entering the key so as to get the download for free, but there's no such feature.

Apple offers no email tech site - even to those subscribed - and calling them is useless since I am heard of hearing.

Thanks for any tips on how I can regain hat component.

iMac v.X, Leopard, Gateway XP2, Toshiba laptop Win7, Mac OS X (10.5), Panasonic VDR-D300 mini-RAM vid cam, Fuji Finepix S1600,DSL

Posted on Mar 20, 2011 11:52 AM

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Answer 1

Mar 21, 2011 5:52 PM in response to birdy176

You log in at the Apple Store with the same ID used in your original purchase.
Click the "downloadable software history" link and you'll find a download link.
There is no "key" for the component.

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Answer 2

Apr 6, 2011 5:46 AM in response to birdy176

Note: Re-downloading the MPEG2 component which as QuickTimeKirk mentions you can do from the Apple Web Store is free assuming you have previously purchased it. This method is also how you can download the latest version assuming Apple have updated it.

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Answer 3

birdy176 Author

Level 1

5 points

Apr 13, 2011 11:57 AM in response to birdy176

Thank you guys for the response.
Unfortunately I did not get notified of your replies and purchased a new version yesterday after getting the old installation costs credited.

Unfortunately, after downloading the dmg file and getting the "successfully installed" notification, I cannot find it anywhere. I had it on my dock with an icon looking like a film director's striped paddle which is now missing.

Thanks!

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Answer 4

Apr 13, 2011 1:01 PM in response to birdy176

The component resides is the System Library. It is not an application that you run. It works when you open supported MPEG-2 files via QuickTime Player.

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