iTunes will not play purchased content since 10.2 upgrade

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iTunes will not play purchased content since 10.2 upgrade

Since upgrading iTunes to 10.2 ( and it is still the same in 10.2.1 ) I am not able to play a large proportion of purchased music and movies. If I try to play a purchased item, simply nothing happens. No errors, no play progress. Some music I purchased a long time ago does play, as does most things I have added from CD. My iTunes library is on an external hard drive. I can see all the items in my library. I have tried de-authorising and re-authorising my computer. I have also tried changing my iTunes Library file to a previous version. If I select a music file that does not play in iTunes and the 'Show in Finder', it does show the correct file. I have also noticed that the same music files do not play on my iPhone 4.

Does anyone have any ideas on what might be wrong or how to fix this ?

Andy

Mac : MacMini
OS : 10.6.6
iTunes : 10.2.1
iPhone 4 : 4.3

MacMini, Mac OS X (10.6.6)

Posted on Mar 20, 2011 5:36 PM

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Answer 1

Mar 20, 2011 7:06 PM in response to andylight

Hi,

Launch iTunes. From the menu bar click Store / Authorize This Computer.

See if that makes a difference.

Carolyn 🙂

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Answer 2

andylight Author

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Mar 21, 2011 5:16 AM in response to Carolyn Samit

Hi,

Thanks for the suggestion, but the computer is already authorised, and when I use the suggested menu item it tells me that this computer is already 1 or my authorised computers.

Thanks,

Andy

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Answer 3

x180r

Level 1

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Mar 31, 2011 10:57 PM in response to andylight

I was having the same issue. I tried the suggestion to Authorize my computer. Got the message saying it was already authorized. BUT it fixed the problem! All my movies play again.

Try it. It may work for you.

Thanks for the tip.

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